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Hamady
9 days ago
The Dual Element plate is stuck on High and cannot be Low even when the knob is turned to low position.
I believe the heat regulator is not working and needs to be replaced.
Do you carry the replacement part?
For model number WCE55US0HB01
Hi Hamady, thank you for the question. You will need to replace the dual element burner infinite switch, part number PS11731368, to fix the issue. If you need help placing an order, customer service is open 7 days a week!
