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Stacey
December 29, 2022
My fridge is to cold. Temperature is set at 43*, I put an other thermometer in and it reads about 10* lower. Everything is freezing up when set to regular setting of 37-38*. Clean inside, clean seal nothing is blocking air baffle and door closes and seals. Any thoughts on what to look for or fix. Seems to be running fine.
For model number FPRU19F8RFF
Hello Stacey, thank you for contacting us. The most probable cause of the issue is a faulty temperature sensor, part number PS1527511. It senses the temperature inside the refrigerator and sends information to the electronic control which then activates or deactivates cooling according to the requirements. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Refrigerator beeps sporadically. No pattern, at first there was an error code of E7 but that hasn't shown up in weeks. We tried shutting off at the breaker for 20 minutes. Stopped the beeping for a while but it is back.
For model number FPRU19F8RFF
Hi Kim, thank you for reaching out. The E7 code indicates the stuck key on the control board. The beeping sound indicates a different issue, it includes the door not being closed, the temperature being too high, a defective door seal, the air vent being blocked, ice stuck in the icemaker chute, and the failure of the display and control board, part number PS12705248. We hope this information is useful!
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Kim
March 28, 2023
You were kind enough to answer my question about my error code yesterday. I didn’t realize it, but it turns out whenever you push a button now all it says is “LO” the temperature in the refrigerator seems good, so I don’t know if it is still the control panel. Thanks again.
For model number FPRU19F8RFF
Hello Kim, thank you for contacting us. The refrigerator control panel is locked. You can unlock it by pressing the control lock button for three seconds. Please contact us anytime if you require further assistance!
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Sarah
September 8, 2023
The temperature of the fridge stays about 10C but never below 5C.
The fridge does not start working at 4C (I set the temp at 4C), but about 15C. When it is working, the control panel shows the right temperature. The evaporator panel seems ok. (I changed defrost thermostat but it did not do anything) I cleaned Condenser coil and compressor does not give any strange sound.
What should I replace to fix this problem?
For model number FPRU19F8RFC
Hello Sarah, thank you for a very interesting question. According to our research, it seems that the issue is most probably with the thermistor, part number PS1527511. You may need to replace it to fix the issue. We hope this solves your problem!
My refrigerator is getting too cold and freezing my food intermittently.
I have placed temperature sensor in the fridge that logs the high and low temperature. The fridge is set to 44F, yet the temperature fluctuates between 19-54F. I have already replaced the temperature sensor, no change. I have cleaned all the coils and checked for loose connections. The evaporator is not freezing up. I believe the next step is to replace the electronic control. Please let me know what you recommend.
Thank you
For model number FERU19F8RFF
Hello Jaysom, thank you for the question. Based on our understanding of the issue, you may need to replace the electrical control assembly, part number PS12705248. We hope that helps!
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Dan
December 5, 2023
Our fridge no longer cools, the high temp alarm went off. After resetting it I tried adjusting the temp down, it was set at 34. Nothing I do seems to work, everything else seems to work fine. These are not made anymore so I really need to fix it, any help would be appreciated.
For model number fgru19f6qfd
Hi Dan, thank you for contacting us. Based on the description that you have provided, we would recommend replacing the temperature sensor, part number PS1527511, to fix the issue. It senses the temperature inside the refrigerator and sends information to the electronic control. We hope this solves your problem!
Hello Mario, thank you for your inquiry. Based on our research, the error code E9 indicates a problem with the temperature sensor. We would recommend replacing the temperature sensor, part number PS1527511, to fix the issue. We hope this sorts out your problem!
My parents Upright freezer, Frigidare model, the temp alarm is always on. The Compressor is holding the freezer at -6C right where my dad wants it. I cannot adjust the temp down anymore. I use the extreme freeze to test it but it stays at -6 all the time based on a secondary thermometer we have on the inside.
Question now is System Board or the Thermistor?
For model number GLFH21F8HWG
Hello Michael, thank you for writing in. We suggest replacing the Freezer Electronic Control Board PS12364239. We hope this helps.
thermostat reads34F then in one minute 56F.what could the problem be? Thermostat or ???
For model number FPRU19F8RFC
Hello Beatrice, Thank you for your inquiry. We have researched the model number that you have provided and would recommend checking the temperature sensor, the defrost thermostat, the defrost heater, the evaporator fan motor, the condenser fan motor, and the control board. Check the control for any loose connections and visible damage and you can test the other parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order for a part, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
