Average Repair Rating: 2.8 / 5.0, 1 reviews.
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Not drying
Removing top of the dryer removing the back side panels of the dryer pulling back the back of the dryer to access to the thermostats left in the drum up to put it in the place secure all the screws and put everything together.
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2 questions answered by our experts.
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Dick
November 15, 2018
Hello, our dryer will not shut off when it comes to the end of it's drying cycle. This happens on all cycles except the manual cycle (timed cycle). The manual cycle (timed cycle) works as it should meaning it heats and dryes the cloths, cools down and shuts off.I keep looking for this problem on line but can't seem to find it in any publications. any help you folks can give me for this problem would be appreaced.
thanks in advance.
dick
For model number GTD65GBSJ0WS
Hello Dick, thank you for your question. One of the thermostats in the unit is probably causing this issue. The cycling thermostat is one of the more common culprits when this problem occurs. The cycling thermostat part number WE04X25200 can be tested with an ohm meter to determine if it is faulty. You're testing for continuity, so your multimeter to the R X 1 setting. Take each of your meter's probes and touch one to each terminal. You are testing for continuity, and you should receive a reading of either zero or infinity. At room temperature, testing the thermostat should produce a reading of zero. I hope this helps!
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Victor
March 12, 2024
I use the dryer for the first load, and it works as designed, but when I put the second load, it may dry it completely, or it may stop with clothes not completely dried. Then, if I try to start it again and press the power button, nothing happens, so I let it cool off and then it will dry the first load again, it takes a long time when I have multiple loads.
For model number GTD75ECSL1WS
Hi Victor, thank you for reaching out. Based on the description, the issue is with the safety thermostat, part number PS11736631. It shuts off the heating element when the dryer overheats. We would suggest replacing the thermostat to fix the issue. We hope this solves your problem!
