Have you ever purchased from PartSelect.com before?
Thank you for helping make our site better.
PartSelect Number PS11741239
It is intended for use with washing machines that do not have belts. This drain pump has two ports for water to pass through: a large one, and a smaller one.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well. I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.
Help other customers find the most helpful instructions.
Were these instructions helpful?
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Repairing the agitator was easy.Removed the upper housing and 1 bolt.Change the ratcheting mechanism, reinstall, done.Changing the pump was a bit more involved.Had to remove the shell.The old pump was rusted on to the motorbut with the help of some PB Blaster, screwdrivers and a hammer I was able to get it off.No more leaks on the floor and the clothes actually agitate instead of remaing stationary.For less than a Plumbers 1 hour of labor I was able to repair it myself and will probably get another 5 years out of this washer. Will it ever die?
I tipped up the machine and had my wife hold it.I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands. The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.
I unplugged the washer, put a towel down, leaned it back and held it up with one hand while undoing the clamps with plyers. Pulled the two clamps off, pulled the pump, put the new pump on, reattached the clamps. Most of this with one hand while the other held the washer at an angle.
First I removed the housing to gain access to the water pump. Upon removal of the clamps holding the rubber hoses, I used a shallow pan to collect the water in the system (2-3 cups). Next, a flat tip screw driver was used to pry off the water pump retainer clips, such action permits the pump to be easily withdrawn from the motor shaft. Prior to my parts purchase, I had noticed rubber particles below the transmission which was due to a worn motor coupling. My second service step was to use a socket wrench to loosen the motor retaining clips for motor removal. The coupling was replaced, although the plastic driven "gears" were left in place and not replaced given they were observed in good condition and not easily removed with hand tools. After coupling installation to the transmission, the motor drive was aligned to engage the coupling. Alignment pins for the motor helped with such alignment. The motor retention clips were reinstalled and tightened - important to check the overall alignment here. Next, the rubber hoses to the pump were connected to make the final assembly step back to motor easy. Last the pump was resecured with the clips. The agitator was repaired by removal of the softener dispenser - pulling and twisting up. Next a deep well socket was used to remove the agitator bolt. The agitator was lifted off easily. Finally, using the instructions provided a new thrust washer was installed, the agitator cam and cam dogs were installed followed by reassembly of the agitator. The agitator bolt was installed and tightened. The cover plate residing inside the softener dispenser was reinstalled, followed by the softener dispenser itself. The new parts are all now installed....last reassemble the outer housing to the washer...everything works great now.
Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.
Video was very helpful. Repair was easy. Remove and replace with just hand tools. The hardest part was moving the washer around to tilt it back. Service was great. I picked regular ground shipping and parts showed up the next day.
got under machine and replaced pump
My friend unplugged washer turned off water to it, tilted machine back took off old, put on new. It took him about 5 minutes. Washer is working fine now, no more water leaks!
It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools were needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.
I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!
Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.
The new pump arrived at my door just a few days after it was shipped. Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
I turned the washer on to see if I could determine where it was leaking from. After I figured out that it was the pump that was leaking, I ordered a new pump. I went with next day shipping because at our house, we can't go long without a washer and the cost for the shipping was worth it. Had it installed in 10 minutes, only tool needed was a pliers to remove the hose clamps, piece of cake repair!
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2016 , Eldis Group Partnership. All rights reserved.