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11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-2-S-Whirlpool-WP3363394-Direct Drive Water Pump 11741239-3-S-Whirlpool-WP3363394-Direct Drive Water Pump http://www.partselect.com/Schematics/Whirlpool/YDVXUGRU.gif

Direct Drive Water Pump

PartSelect Number PS11741239

Manufacturer Part Number WP3363394
Manufactured by Whirlpool

It is intended for use with washing machines that do not have belts. This drain pump has two ports for water to pass through: a large one, and a smaller one.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Leaking.
  • Will not drain.
  • Pumps but will not spin.
  • Fills and drains at the same time.
  • Noisy.
  • Leaks water.
  • Will not fill with water.

Compare At

$33.70

You Save

$5.62

Your Price

$28.08
Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.8 / 5.0, 195 reviews What's this?
 

2 of 3 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: ed from pittsburgh, PA

Washer wouldn't drain

removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.

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2 of 3 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Pliers, Screw drivers
Customer: Jim from Hamburg, NY

Water pump replacement

Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Jeremiah from Chico, CA

Leaking water on floor, agitator would not agitate

Repairing the agitator was easy.
Removed the upper housing and 1 bolt.
Change the ratcheting mechanism, reinstall, done.

Changing the pump was a bit more involved.
Had to remove the shell.
The old pump was rusted on to the motor
but with the help of some PB Blaster, screwdrivers and a hammer I was able to get it off.

No more leaks on the floor and the clothes actually agitate instead of remaing stationary.

For less than a Plumbers 1 hour of labor I was able to repair it myself and will probably get another 5 years out of this washer. Will it ever die?

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2 of 3 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Robert from Redlands, CA

Water pump on washing machine was leaking

I tipped up the machine and had my wife hold it.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers
Customer: Troy from Montgomery, AL

Leaking water pump, no agitator movement

First I removed the housing to gain access to the water pump. Upon removal of the clamps holding the rubber hoses, I used a shallow pan to collect the water in the system (2-3 cups). Next, a flat tip screw driver was used to pry off the water pump retainer clips, such action permits the pump to be easily withdrawn from the motor shaft. Prior to my parts purchase, I had noticed rubber particles below the transmission which was due to a worn motor coupling. My second service step was to use a socket wrench to loosen the motor retaining clips for motor removal. The coupling was replaced, although the plastic driven "gears" were left in place and not replaced given they were observed in good condition and not easily removed with hand tools. After coupling installation to the transmission, the motor drive was aligned to engage the coupling. Alignment pins for the motor helped with such alignment. The motor retention clips were reinstalled and tightened - important to check the overall alignment here. Next, the rubber hoses to the pump were connected to make the final assembly step back to motor easy. Last the pump was resecured with the clips.

The agitator was repaired by removal of the softener dispenser - pulling and twisting up. Next a deep well socket was used to remove the agitator bolt. The agitator was lifted off easily. Finally, using the instructions provided a new thrust washer was installed, the agitator cam and cam dogs were installed followed by reassembly of the agitator. The agitator bolt was installed and tightened. The cover plate residing inside the softener dispenser was reinstalled, followed by the softener dispenser itself. The new parts are all now installed....last reassemble the outer housing to the washer...everything works great now.

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: GREG from SAN CARLOS, CA

Washer leaking from bottom

Video was very helpful. Repair was easy. Remove and replace with just hand tools. The hardest part was moving the washer around to tilt it back. Service was great. I picked regular ground shipping and parts showed up the next day.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Latricia from Crawford, MS

Washer was leaking water

My friend unplugged washer turned off water to it, tilted machine back took off old, put on new. It took him about 5 minutes. Washer is working fine now, no more water leaks!

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Ronald from Elberta, AL

I had a slow leak in the front of the washer.

It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools were needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: Clifford from Friendship, NY

Water leaked out from under the machine.

I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Christopher from Sacramento, CA

Water leaking from bottom front of washer

Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: David from Merrimack, NH

The water pump was leaking

The new pump arrived at my door just a few days after it was shipped.

Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: James from East Dubuque, IL

Water was leaking from the washer

I turned the washer on to see if I could determine where it was leaking from. After I figured out that it was the pump that was leaking, I ordered a new pump. I went with next day shipping because at our house, we can't go long without a washer and the cost for the shipping was worth it. Had it installed in 10 minutes, only tool needed was a pliers to remove the hose clamps, piece of cake repair!

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Brian from Hereford, AZ

Leaking at pump

First of all, it would have been helpful to have two people take the housing off the frame. One to lift and the other to disconnect the hoses that need to come off the pump and the filler.

Second, THANK YOU to another person that posted about prying the pump from the motor and sanding it to accept the new pump. When I couldn't get the pump off the motor due to rust, I thought both the pump and motor were done. But I worked the pump off the motor shaft (I had to break the old pump, but it was toast anyway) and used a wire brush and sandpaper to clean the shaft. When I got the new pump, it slid on like a champ!

I also used the parts list that came with the washer to make sure I got all the parts back together in the right place. Like I said, I took too much apart and didn't pay attention to what I was doing for later reassembly. Even though the parts list that came with the washer is small and not to scale, it helped me put the thing back together.

I got my part when PartSelect promised and I got help here from the website. I will use this company whenever I need an appliance part.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: John from Cookeville, TN

Lots of water leaking out all over the floor.

This was very easy. I just pushed the retaining clips off of the pump body (one top side, and one on the bottom) with my fingers. Then I used a pair of channel lock pliers to compress and relocate the spring clamps down the two hoses away from the pump body to remove their clamping action. I removed the hoses, then pulled the pump off of the motor shaft. I lined up the motor shaft with the flat spots in the new pump and installed the new pump in the reverse order. This process took about five minutes and was super easy.

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1 of 1 people found this instruction helpful

Parts Used:
  • Direct Drive Water Pump
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Randall from Seattle, WA

Replaced leaking water pump

Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.

I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).

I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.

I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!

Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.

Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.

Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.

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