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PartSelect Number PS11739762
This part is located at the bottom of the ice bucket.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
When I inspected the ice bin I noticed the bin coupler was in half. So I ordered the part. I removed the screw that held in the old part. I saved the two washers. Simply following the diagram on the website made reassembly a piece of cake. It is obvious which piece is the coupling as only it can fit the other coupling. I put the screw back in and it was done.
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Were these instructions helpful?
Removed the broken coupling with the new one from your store. It took less than 10 minutes. The video you provided on the website was very helpful.
Remove ice maker from freezer, place on its side on table. Remove single screw securing coupling from shaft without removing shaft from housing. Remove old coupling, and attach new coupling using single screw.This is a great time to completely clean the Ice maker bin and crusher unit.
It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks. J. Keith Miller
Online parts detail made identifiying the correct part very easy. $10 fix instead of a $150 service call. Once the right part was identified, fixing it was very easy.
this site is invaluable - we searched and came upon it and the schematics for the model of fridge we have allowed us to identify exactly the part that we needed to replace. It was terrific - great site.
It was so easy. I had no idea. My husband and I were directed to your site and we ordered the part with scepticism but with hope that it would solve the problem. As soon as it came in, my husband installed it in five minutes. It was working immediately. Thank you.
1. Tried to unscrew the bolt that held the broken coupling.2. Had to have daughter hold on the plastic spinner on the other side so that the bolt would unscrew and not make the whole mechanism spin.3. Screw came out.4. Put coupling in place.5. Put screw back in and tightened everything up.Really easy, once the screw actually began coming out.
Emptied the ice holder, then removed the two screws located in the bottom of the ice holder. they were holding the metal cover in place, once removed I was able to remove the entire rotating ice prongs which moved the ice into the chute. I had to do this because the screw that held the coupling on could not be removed (too tight) Once the entire rotating device was removed I could easily remove the screw and replace the entire assembly.
Removed one screw that hold the cuopling and installed the new one. That it
The only real difficultly I had replacing the ice door was getting the exterior trim off the freezer door. You have to push down on the bottom of the trim to release the tabs that hold it in place. After removal of the trim, the rest of the repair is pretty straight forward.The ice door kit solved the problem!
While trying to get my icemaker to unjam (ice all stuck together) I broke the coupling under the ice bin. Shouldn't have tried to force it, but you learn from experience...I found the diagram of what I needed to order on the website and ordered the part, which arrived in about 2 days. Dumped the ice out of the bin, removed the screw that held in the broken coupling, replaced the coupling and replaced the screw. Put the ice bin back into the freezer door and Voila.. ice dispenser works again.
Simply remove the small screw frome the bottom of the bucket, slide the coupling onto the screw shaft, and retighten the screw.
Ordered the parts, three days later they arrived. Put the coupling and the washer in place and screwed the dispenser back in place. Oh yeah, also installed the new filter that I ordered. Piece of cake.
Simply removed the phillips head screw and put the bushing and washer and coupling back in place and replaced the screw. Hardest part was breaking the screw loose to begin with. After that it was a snap. Less than 15 mintues and i was crushing ice again. Ordered two of the couplings so I have a spare when this one snaps. I think this is a re-curring problem for this model.
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