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PartSelect Number PS11738818
To release the timer knob pull small plastic tab on back of the timer.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
1st disconnect the power , turn the Water valve off thenRemove the 6 screws holding the Timer console and lay it forward on the Washer.Unplug the Timer power connector. Using the needle nose pliers grab the green shaft @ the back of the Timer and pull it back and this will release the Knob, then pull the Indicator Dial off the shaft. You can now remove the bad Timer and replace it with the new Timer (snap it in place). Push the indicator dial back on the shaft (look @ the configuration,it'll only go back one way, do not force) then line the knob up( there is a rectangular shaped hole inside the knob and it has to go into the rectangular shape on the shaft). Now hold the knob tightly against the timer and go to the back of the timer and push the green shaft forward till you hear it click into the knob (this step is important) if it doesn't lock it can vibrate loose and your washer will not work properly. Put the parts back in place, plug it in, turn the water on and it should be ready to go.I also wanted to add that Maytag Technical support is worthless and useless,I'm thankful I found PartsSelect on the Internet and the Users who shared their repair stories which enabled me to make this repair. I also want to say that Maytag mastered the Art of having Timers made that only last a little past there Warranty Period, 5 year warranty, died at 5 years and 3 months.
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1.Removed the back plate from the control panel. 2.Pulled out on the plastic pin (behind the timer) with needle nose pliers in order to release the timer knob. 3.Removed wiring plug and uncliped timer. 4.Installed new timer.
Removed the top cover plate. Some difficulty in getting the cycle knob and skirt off. The whole assembly came out with the cover plate. Removed the screw that held the timer in place, disconnected the electrical connection, inserted the new timer, put the screw in and reconnected the electrical, screwed the top cover plate back on, put on the new skirt and knob, and that was it. Works just fine, and saved me calling a repairman to do it. Who knows how much that would have been!
The hardest thing about the repair was moving the washer out in order to repair it. All I did was remove the top back pannel behind the timmer . Threr was a total of 6 screws to remove pannel. Then 1 screw to remove timer from mount and unplug old timer. Then I pluged in new one, then put all the screws back in reverse order thats all !!!!!!!!
Removed 3 retaining screws of the face plate of the panel.Compressed the 2 pressure clips of the rear panel, which freed up the timer switch and allowing access to 2 harnessed wired connector for easy removal. The new switch reinstalled in reverse of the removal.
I removed the three screws on the top of the control panel and the three screws on the rear shield. This exposed the timer. Through a hole in the back of the timer, using needle nose pliers, I pulled out the spline securing the timer knob, thereby releasing the timer knob. This is the key to the whole process, because the Maytag manual says that turning the timer knob counterclockwise will release it. That is wrong.Then I disconected the electrical connector on the timer, and removed the retaining screw on the timer. Next, I pulled the timer out of its snap fit and replaced it. Reversing the steps in described, I replaced the timer and snapped the timer knob on the spline, completing the job.
I removed the screws and the power connection to the timer. I had to remove the broken plastic piece stuck in the collar with pliers.I as able to get it put back on and working pretty quickly. It is too hard to describe it all here but I got it fixed and saved about 120.00 doing it myself.
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