DUCT AIR FZ WR17X11891

Hello, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the appliance. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

Hello Elliot, Thank you for the question. The first thing to check is to make sure the Air Duct is opening and allowing cold air to flow through from the freezer. You can also tap on the knob to adjust the temperature. If the fridge sections starts to cool, even temporarily the thermostat may be defective. You can listen for the fan at the back of the freezer to see if it is running and at a normal speed. If it is not running or at a good speed then the air will not circulate properly as well. Hope this helps!