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3 questions answered by our experts.
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Georgina Bembry
December 2, 2017
Looking to replace incoming cold water filter. It's cracked. Can't find part model or diagram. Where can i purchase it?
For model number WTW8500DC2
Hi Georgina,
Thank you for your question. The part number listed for the water inlet valve under your model number is PS11728021. I hope this helps. Thank you and have a great day!
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Richard
February 11, 2024
getting white substance on cloth.would this be the lint filter needs to be cleaned or replaced
For my modle were is it located
For model number WTW8500DC2
Hello Richard, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the filter, part number PS10059820, to solve the problem. We hope that helps!
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David
February 26, 2024
Would a cracked cold water filter cause a water leak coming out of side near the top where water valve is located.
For model number WTW8500DC5
Hi David, thank you for reaching out. Based on the description you have provided, we would recommend checking the water inlet valve, part number PS12348013. You may need to replace it to fix the issue. We hope that helps!