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ZSGW420DME General Electric Refrigerator - Instructions

All Instructions for the ZSGW420DME
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Received the Temp Sensor but no documentation how to replace it
I still have not be able to replace the sensor as I've been unable to locate any info, or figure out where it is located. The water valve was easy to replace and took less than a half hour

After looking further into your website I found all the info, diagrams and instructions to replace the Temp Sensor, which was not too involved, thank you. Now to wait and see if this was the cause and my Refrigerator is up and running again
Parts Used:
WATER VALVE WITH GUARD Temperature Sensor
  • Stephen from Sebring, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
28 of 41 people found this instruction helpful.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
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Water leaked constantly from water dispenser in door
Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.
Parts Used:
WATER VALVE WITH GUARD
  • John from Dexter, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 24 people found this instruction helpful.
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I had a water leak (undiscovered) from under my refrig
After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.
Parts Used:
WATER VALVE WITH GUARD
  • Daniel from Anderson, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 24 people found this instruction helpful.
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Very high pitch whine. Not real loud but really annoying.
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron
Parts Used:
Evaporator Fan Motor
  • ronald from kissimmee, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
22 of 25 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 29 people found this instruction helpful.
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Parts Used:
Micro Switch
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 45 people found this instruction helpful.
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
Parts Used:
Light Switch
  • Jania from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 38 people found this instruction helpful.
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Door Dispencer Wtr/Ice Ran Continuously.
First I removed the front cover (pried a screwdriver gently under the bottom plastic seal between housing shield and front cover, it came off nice and easy without damage). Removed electrical plugs from electronic board (front cover) so that it did not hang from the wires and get it the way. Then removed four screws holding housing shield on. Removed housing shield, first observing with new parts next to me how it came apart. And then disassembled funnel from shield. Simple but being careful is the key to putting the new unit together as with any plastic parts it's easy to snap if forced. Replaced all parts in reverse order removed. This is a good time to clean all parts for any mold build up that could not be reached otherwise. Parts select personnel were courteous and very helpful. Especially when I almost ordered the wrong color parts. Ask questions if not sure.
Parts Used:
Dispenser Housing Shield Assembly Ice Funnel - White
  • DALE from JACKSONVILLE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
20 of 27 people found this instruction helpful.
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
Parts Used:
MWF BYPASS
  • William from West Union, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
18 of 21 people found this instruction helpful.
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Broken water line near solonoid to feed drinking water
bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.
Parts Used:
Plastic Tubing - 5/16 Inch Union Connector - 5/16 Inch to 5/16 Inch
  • Gregory from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
20 of 29 people found this instruction helpful.
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
Parts Used:
Dispenser Door Assembly or Flapper
  • D from ZELLWOOD, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
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Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
Parts Used:
Light Switch
  • Terry from Simi Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
18 of 26 people found this instruction helpful.
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Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Parts Used:
WATER VALVE WITH GUARD
  • Jamison from Heltonville, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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All Instructions for the ZSGW420DME
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