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Wheels had come off and were broken
We ordered a whole new set for the lower rack and even though they were smaller than the original ones, we replaced them all and now the rack slides in and out of the dishwasher with ease!
A couple of lower rack wheels had fallen off, making it extremely difficult to roll the rack in and out. Putting on the new wheels was just a matter of popping them on and giving a sturdy push until they "clicked." Everything works perfectly now.
no part number and incorrect info from manufacturer
the repair was not the issue: finding the proper part was. the part listed by Frigidaire is not correct but with the help of your phone service associates and the east to navigate web site, I was able to locate the parts. thank you for everything....all in all, the experience was a good one.
Popped the old ones off and inserted the new ones. Though they are smaller the stud is fixed and not likely to separate.Works like a charm.Would shop here again