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Agitator would not turn.
Went to website and found question to what problem i was having with washer and they gave me a list of parts to fix it. The video that showed me how to change the parts was very helpful. I replaced the Agitator Cam Kit and the thrust washer. It was very easy to do and watching the video before i started helped.
There are 4 tabs that come from the main agitator body through the center & lock into the centerpiece that holds the directional cogs. They have a tab similar to a cable tie that can only be put on once. They need to be clipped before it will dissassemble & reassembly is difficult because they need to be timed to reattach the round center cog plate. Maybe cut off 2 of them & taper the other 2 them for easier reassembly.
Removed the fabric softener cup, remove plastic cap that prevents fabric softener from going into the agitator column, removed screw, replaced dog teeth and cap that holds them in place, put agitator back together.... Done.
top of agitator wouldn't move to pull clothes down
Removed softener dispenser, removed part under that to reveal bolt that holds agitator on to washer. Figured out there was more to the problem than just the dog ear things and had to end up getting a whole new agitator. Probably saved us $60 minimum in labor and trip charge and was a piece of cake! Took my husband less than 15 mins. to remove old agitator and put on new one. Geez, I guess I have to do laundry again!
I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.
After the wife held the phone to the washer so I could hear the horrendous noise it was making. And I screaming at her "shut it off, shut it off!' I came home and took the agitator apart, and found the directional dogs worn out. Went to the computer and easily ordered new parts, which came very quickly. I took off the agitator with a long extension and socket, put in the new dogs and reversed for installation. Told the wife get back to doing the laundry!
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
remove softener dispenser and one other snap out part then remove on bolt, removed old part (took some coaxing with a screwdriver) glad i ordered the combo part instead of the dogs only as I had to almost destroy the old part to remove it. Installed the new part and my clothes are now once more agitated.
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .
Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .
