Models > WT5170HV > Instructions

WT5170HV (ASSEEUS) LG Washer - Instructions

All Instructions for the WT5170HV
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Lots of loud noises when washing and spinning.
Getting the old part out was not too hard, but had a couple challenges. Watched a video from RepairClininc that detailed the process very thoroughly. Definitely use an impact gun to remove the drum nut inside the drum. My drum was stuck on the shaft pretty good. Would not lift off. Removed the rotator, stator and diverter motor on the bottom, and took out all the bolts securing the clutch. Had to use a hammer to tap the shaft out from inside the drum. Then the clutch dropped out the bottom and I was able to remove the drum. Installation went smooth. Just remember the order you took stuff off and the position of the parts. They need to go on the same or the electrical connectors won't reach.
Parts Used:
Clutch Housing Assembly with Mode Shifter
  • Ken from CALDWELL, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
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Agitator was free spinning
Removed the center cover cap carefully on top of the agitator with a small screw driver. There are 3 (on mine) little slots around the edge of the bottom of the cap where it meets the agitator. Insert the small flat blade screwdriver and gently twist at each one till the cap pops loose and comes off.

There was a 10MM bolt under the cap on mine that you need to remove. I used an cordless impact driver but you could use a socket wrench as well. Remove the bolt and the agitator comes off. May take a little wiggling or it may come right off.

The teeth on the agitator were wore all the way down and gone on mine so it came off easy and this was the issue I had why it was spinning freely. I took the small flat blade screwdriver and used the edge and corner of the blade to clean the teeth on the shaft where the agitator attaches and wiped it down before installing the new part as there was quite a bit of metal shavings from the damaged part.

I just reversed the order of removal to install the new part. Took about 15 min. I ran a rinse and spin cycle to remove any additional metal shavings and to check to see if it all worked properly. THATS IT! TOO EASY!
Parts Used:
PULSATOR ASSEMBLY
  • Joel from JASPER, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer was noisy, made noise when agitating and spinning.
I had a hard time removing the agitator, had to get thin prybar to get a hold of washplate. After I removed washplate, I found that the shaft that the washplate attaches to was actually worn out. What used to be a spline was smooth. So I ordered a new clutch assembly. There are a lot of bolts that hold the clutch assembly on to the basket. There are a lot of videos on Utube that will walk you through step by step. The only problem I encountered with this was removing the nut that holds the basket to the tub. One video said it was reverse thread, which it wasn’t. You can check the thread on new clutch assembly to see which way is correct. After I put back together. Works like new.
Parts Used:
PULSATOR ASSEMBLY
  • Paul from NANTICOKE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set, Wrench (Adjustable)
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would not spin le code
bought a position sensor
top load machine when i tipped the machine over i found
the nut and washer on the floor .replaced the sensor and nut
took about half an hour
Parts Used:
SENSOR ASSEMBLY
  • gregory from TEWKSBURY, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Low water flow into washer
Replaced valve body, very easy to fix as per the video, runs normal.
Parts Used:
Washer Water Inlet Valve
  • Alexander from SALISBURY MLS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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I had no problems
I can’t really say it was easy and I just did it
Parts Used:
Clutch Housing Assembly with Mode Shifter
  • Sharron from RICHMOND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench set
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Coupling and coupling assembly was broken along with stator coil being cut at 2 location
I first fixed the stator coil by repairing the cut coil spots at 2 location using solder and with a bit of equivalent wires to extend with heat shrink sleeving to extend over the iron core. Next, I assembled the new coupling in the new coupling assembly with a bit grease around cogs. Wached few videos to see orientation since mine was broken assembly and wasn't certain how it sits inside. Once oriented and seated right, I wiggled to sit in properly over the stator cog..I felt the stator cogs with coupling locked to the shaft. After that I secured the main nut and connected the appliance. All worked perfectly after that. Thanks for sending the ordered parts. Now the washing machine is strong and solid in its agitation.
Parts Used:
COUPLING ASSEMBLY Coupling
  • Steve from EL CAJON, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
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Washer was stopping during the spin cycle and making a grinding noise.
Our Samsung HE washer started making a grinding noise and stopping at the end of the rinse/spin cycle. I had replaced the clutch and seal 2 years ago and it sounded like it was going out again, however we were not getting the gunk inside the tub like before (seal) and the machine was throwing the tE error code when it stopped which it did not do last time. According to the manual this meant a thermistor error and the solution was "Call for Service". The machine is 9 years old and way out of warranty so....uh No! I ordered the new thermistor for $15 plus shipping to correct the tE code before looking to replace the clutch again or get a new machine. The new thermistor arrived, leaned the machine on its back, unplug one connector, remove two screws and pull the old one out of it's hole, push the new one in, replace two screws and the connector and GO! Problem fixed! No tE code, no stopping, no grinding noise. As best I can tell, the old thermistor was faulting during the spin cycle and the machine went into emergency stop mode which made the grinding noise. It was not the clutch or bearing at all. Most of the repair time was moving the machine out and disconnecting lines so I could lean it onto its back. Note: If your machine is stopping before draining, it will have water inside the tub which will drain out of the hole where the thermistor goes when you pull the old one out. It has an o-ring to seal it, so just expect a little water to come out and be ready to catch all the water or put the new one in quickly.
Parts Used:
Thermistor,NTC
  • Mike from MANOR, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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leg broke off inside housing
raised the front of washer by hand (literally) and placed two 2x4 blocks under front lip for support. reached up inside washer cabinet and unscrewed the broken leg piece upwards into the cabinet. this was the only way I could get the broken piece out without some specialized tool to reach it from the underside. replacement with the new leg was a breeze.
Parts Used:
LEG ASSEMBLY
  • thomas m from CARMICHAEL, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
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Pulsator stripped out
The teeth in the pulsator assembly where stripped out on the original plate.

Ordered the replacement and it was 1 screw to undo and pop in the new assembly. Super easy repair
Parts Used:
PULSATOR ASSEMBLY
  • Anthony from FT WORTH, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Washing machine was displaying te code. Quick google search to diagnose the issue.
Very simple repair after watching YouTube video on how to complete repair.
Parts Used:
Thermistor,NTC
  • Richard from DICKSON CITY, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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washer making noise when washing. rinse and spin was normal.
Everthing went to plan except the wet side of the parts removal was difficult. used puller to remove the wash plate and got it to release. But the plastic part of the wash plate released and left the aluminum part still on the coupling. Corrision was the problem, and I had to again use a puller to remove this part of the wash plate. So it wasn't a matter of just lifting the wash plate off by hand. The rest of the replacement was fine.
Parts Used:
Clutch Housing Assembly with Mode Shifter
  • David from BOTHELL, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
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could not get the 10 mm nut to loosen
Tried everything and could not get it out I just use mesh bags for washing at this time, but LG washing machine is the worst I have ever had
Parts Used:
PULSATOR ASSEMBLY
  • Marilyn from THOMASTON, GA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Washer made a clicking sound during agitation
Move the washer to the garage and laid it on its side. Remove the large nut from the center shaft using a crescent wrench. Tap the wrench with a hammer until the nut comes loose. Next you'll need a puller to remove the part that was secured by the nut. Mine would not come off by hand. Next remove the three screws securing the white plastic components to the bottom of the washer. Remove the two plastic pieces and throw them in the trash because I'm sure they're garbage. Reverse the process for installation and reinstall the washer. Put some clothes in for the test wash and the washer should be silent. Two different appliance repair folks gave me estimates that were higher than the cost of replacement. I got out from under this fix for around a hundred bucks. It was worth every minute of my time. Good luck.
Parts Used:
COUPLING ASSEMBLY Coupling
  • William from ORLANDO, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
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very dirty under adjitator cap and pulsator
Tried to remove adjitator but it was stuck. Could not find any professional method of pulling it. There must be some type of puller,
Parts Used:
PULSATOR ASSEMBLY
  • Daniel from EDWARDS, IL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Wrench set
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All Instructions for the WT5170HV
16 - 30 of 33