Models > WM1388HW > Instructions

WM1388HW ((ABWEPUS)) LG Washer - Instructions

All Instructions for the WM1388HW
1 - 15 of 45
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Inlet valve leak
Followed directions on the video and went like a charm. Very impressed with service and video
Parts Used:
Water Inlet Valve - Cold
  • John from Northport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
34 of 37 people found this instruction helpful.
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Water was filling continues even the machine was unplugged
I did repaired while looking at video at your site .thanks to your team ..
Parts Used:
Water Inlet Valve - Hot
  • Sanjay from HOLTSVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
20 of 24 people found this instruction helpful.
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Inlet valve was leaking
1 - Remove 3 electrical connections
2 - Slide spring clamp back an inch or so on 1 hose. Pull hose off of old unit. Attach the same hose to new unit and reclamp.
3 - Repeat with other 2 hoses
4 - Reconnect electrical connections
Parts Used:
Water Inlet Valve - Cold
  • Steven from MOBILE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
11 of 11 people found this instruction helpful.
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Water was filling the tub when washer was not in use.
I followed the video and my repair went just like the expert showed on the video. The hardest part was pulling the washer away from the wall and getting enough elbow room to be able to work on the washer. I will definitely come back to this site for my next appliance repair.
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Stephen from BONITA SPGS, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
9 of 9 people found this instruction helpful.
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Replace leaky water valve
Very simple. Watched video.
Pulled the washer out to get behind it.
Turned off water supply, unplugged it.
Unscrewed the screwesholding the top in place, slid top back, lifted it off.
Used pliers to open the clamps holding the pipes to the valve - one at a time. And fitted the pipes to new valve, one at a time.
SOME WATER REMAINS IN THESE PIPES, SO PUT A TOWEL UNDERNEATH TO CATCH IT.
Removed the electrical connectors one at a time and fitted them to the new valve one at a time.
Did same to the hot valve - not leaking but decided to replace it before it did leak.
Reattached water supply hoses and electric plug.
Tested the washer cycle to make sure no leaks.
Put top back on and pushed washer back to wall.
Apart from the testing, the whole job took 25 minutes.
The parts arrived on Day 2 after the order.
VERY PLEASED WITH EVERYTHING!
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • JOHN from LOVELAND, CO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
7 of 7 people found this instruction helpful.
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Water leaking on the floor under the washer.
Unplug the washer! Turn off the HOT water valve. Remove the hot water hose at the connection on the back of the washer. Remove the two Phillips head screws holding the top of the washer. Slide the lid toward the rear until you feel it disengage, then lift it off, setting it aside.
Unplug the electrical connector on top of the hot water valve (just pulls off).using pliers compress the hose clamp, slide it away from the hot water valve and pull the hose off the valve fitting(it will have some water remaining so lift it up and secure it to the brace above the hoses).
Remove the two phillips head screws that hold the valve in place. Pull the valve toward the front of the washer to remove it and compare it to the new valve.
To install the new valve, reverse all steps insuring tight water hose clamp and electrical connection. Install hot water hose, plug it in and turn on water. Test run and check for leaks. Unplug it and reinstall top.
Parts Used:
Water Inlet Valve - Hot
  • Danny from OAK HILLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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w/d repeatedly fills with water during warm or hot loads
E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.
Parts Used:
Water Inlet Valve - Hot
  • kevin from WASHINGTON, DC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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washer tub shakes violently during spin cycle.
turn washer on it's side. dampers are visible from underneath. use needle nose pliers to "pinch" end of retaining pin and pull pin out. it will take some force to remove. i would recommend replacing all 3 as i had one that had a mounting tab broken off. i then realized the other dampers were bad. there should be resistance in the up and down motion. if not replace.
Parts Used:
Shock Absorber
  • charlie from LAUDERHILL, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
5 of 5 people found this instruction helpful.
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Bleach dispenser not emptying.
First unplug the machine. Turn the water off to the hoses. Remove the hoses from the machine to make it easier. Remove the screws from the back of the top cover. Pry the front sides with a screwdriver and lift. Standing behind the machine on the left side you’ll see the three solenoids or inlet assembly. Remove the two screws so as to take the inlet assembly out. There are hoses attached to the assembly.
Parts Used:
Water Inlet Valve - Cold
  • Millie from MANORVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
5 of 6 people found this instruction helpful.
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Leaking from 19 yr old cold water valve.
Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.
Parts Used:
Water Inlet Valve - Cold
  • Denise from LAS VEGAS, NV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
3 of 3 people found this instruction helpful.
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Water leaking under machine
Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.
Parts Used:
Water Inlet Valve - Cold
  • Pam from FAIRMONT, WV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 3 people found this instruction helpful.
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Noticed water underneath the washer. After taking the top of the washer off I noticed that on top of the water inlet valve water was dripping from it.
I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.
Parts Used:
Water Inlet Valve - Cold
  • Kenneth from DELTA, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Water was collecting in the machine after it finished its cycle.
Turned off hot and cold water supply. Pulled out machine and disconnected hoses, unplugged power.

Unscrewed 4 screws at back top of machine (holding plastic bracket to cover). Pulled out trays from front where detergent is poured, and removed small screws under trays.

Slid cover back and up. This was the only tricky part. There are pegs that must line up with large holes in cover before you can easily lift cover up. Helps to look from underneath and find pegs on each side.

Using pliers, fully open clamps holding hoses to the inlet valves, and carefully pull off hoses while keeping clamps open with pliers… making sure to keep track of which hose goes to each motor. Take a picture of electrical connectors noting color and sequence of connectors on each inlet valve motor. Pull all connectors off.

Unscrew screws holding each inlet valve to machine. Put new inlet valves in place of old, and screw in place. Reconnect hoses (using pliers to hold open clamps, then slide clamps over tubing and inlet valve connector). Reconnect electrical connectors carefulljng lining up colors of wires and sequence using picture taken in previous step.

Replace cover. Screw all screws back to secure cover. Replace trays.
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Jeffery from NORTHFIELD, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Washer was putting water in tub when it was in the spin cycle
Unpluged -shut off water removed 2 screws on lid,removed lid took 2 screws out holding part on swapped the hoses out and pluged wires in.
Parts Used:
Water Inlet Valve - Cold
  • John from SOMERSET, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Cold water inlet valve was leaking where solenoid attaches to valve body.
Hardest part of the job was getting the washer away from the wall. :)
Disconnect power & water
Remove top panel, two screws at back
Remove two screws holding valve to washer body
Use pliers to loosen and pull back spring clamps on three water tubes
Remove tubes by twisting and pulling
Reverse process to install new valve.

I am convinced that the original valve began leaking because I had heard water hammer for years as that valve opened and closed during operation. I bought two water hammer arrestors (less than $30) that attach inline with the inlet hoses and I think that will prevent the problem from recurring.
Parts Used:
Water Inlet Valve - Cold
  • Fredrick from KAYSVILLE, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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All Instructions for the WM1388HW
1 - 15 of 45