WJRE5550H1WW General Electric Washer - Instructions

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

I watched the YouTube video. Great help. The part was at my house less than 24 hours after I ordered. Great delivery! The repair was a no brainer even for a novice like me.

Shut off power, removed both water hoses, detached drain hose, noticed the plastic drain hose was splitting, entered the model number in a web search, ordered part from PartSelect. received part next day and reversed previous process. Tested repair and no leaks.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

I googled "water not draining washer" and found a video made by Partselect.com on youtube on how to replace the water pump for a washer. So, I went to their website and punched in the model number of the washer and found the water pump I needed in stock. It said it takes an average of 1.8 days for delivery. I ordered it on a Sunday and by Tuesday I had the part delivered to my front door. That night after work, I went down to the washer which I already had sitting face down on the floor with the back peeled off and the pump out from the weekend so I could compare how it looked with the online pictures. The new part came already mounted on a new bracket so it was just a matter of installing the bracket and hooking up the intake and output hoses. In order to make my job easier in the tight space, I removed the drain hose from the bottom of the wash basin by squeezing the pressure clamp with a large pair of adjustable pliers. I then installed the other end of the drain hose to the pump itself. I then hooked out the end of the output hose to the other part of the pump that pumps out the water to the sink. I first removed the clamp on the back of the washer that held the output hose to the back of the washer. That gave me more leverage to move the pump around for the installation. Once both hoses were clamped onto the pump, I used a ratchet socket wrench to install the two bracket bolts directly onto the base of the inside of the washer in the same holes using the same bolts as the old pump. Once that was tightly installed, I Hooked the other ends of the two hoses to the bottom of the wash basin and to the back of the washer respectively. FInally, I connected the ends of the two wires into the clips on the pump in the same order as the original pump. One white one black. Finally I screwed in all the short sheet metal screws that held the back washing machine cover on. It was about 12 screws. I then installed the drain hose with the original bracket to the back of the washer. Satisfied that everything was installed tightly, I stood the washer up and then hooked the water hoses back up to the faucets and tightened them snugly with the large adjustable wrench to ensure it did not leak. I plugged the washer back in, hooked the drain hose to the sink and then filled the basin up partially. Moved the control to the drain mode, and the water came out wonderfully. Note, when the pump was broken, I was able to drain most of the water from the wash basin by lowering the drain hose the a bucket on the floor and letting gravity do the work of draining it. I had to fill the bucket several times and dump it into the sink, before I was able to drain all the water out and then lay the washer face down on the floor to remove the back of the washer. Thanks for the part and quick delivery. I saved a lot of money on repairs by doing it myself.

order the part and replaced it and it works just great! May I add never before have I had such an amazing experience in dealing with your company, your company shows pictures and I ordered the part in the late afternoon and I had it the next day, the diagram you show on your site was so helpful, you told us that the part now is replaced with a different #. Once again KUDOS!! to your co.

my son repaired it. I was told that I had to by the whole thing as you could not get parts. Thank you for the parts.

Was easy. Removed pump, ordered yours and replaced

Removed front panal & operate to see leak origion. Found the side of the pump cracked and split. Part Select sent the exact replacement part! Unplug washer. Remove ront panal; using a putty knife and a bit of preasure at the two release clips. Using pliers or small vise grips, squeeze hose clamps and locate back out of the way and remove two hoses. Have a shallow pan below to catch remainig water. Unhook the electric connections, taking note of where. Using nut driver or small ratchet, remove the two mounting screws and pump. I used new screw type hose clamps in lieu of the originals.

First I unplugged the washer and then removed the front panel of the washing machine using the puddy knife running it along the top edge approximately 3 inches inward from each corner found the tab on each end and pushed in with the knife until the panel popped loose from the top tabs. I then located the pump motor on the lower front right side of the machine and compared it to the new one that I had purchased,(they were the same) Note;be sure all the water is drained from the washer otherwise get ready for a bath approximately 1 gallon of water came out of the drain hose that is located on the back of the pump after using the pliers to squeeze the clap and remove the hose,this was the worst of the whole job,then remove the inlet hose on the top by squeezing the spring clamp with the pliers. Next unplug the harness located in the front of the pump,and then last take a 1/4 drive ratchet w/extension and a 10 mm socket and remove the 2 hex screws on the mounting plate. Install the new pump and motor assembly in reverse order with the instructions above and you should be washing clothes in no time. Thanks

removed front of washer and removed top of washer very easy to replace 4 dampening straps (2 straps were broken replaced all 4

First i noticed a small leak coming from the pump assembly dripping onto the motor/pump bracket with indications that it had been doing this for some time.Looking @ this i then took the pump/motor assembly off cleaning the inlet and outlet of pump off so i could plug one side of the pump while blowing into the inlet side of the pump verifying that the gaskets around the pump assembly was in fact leaking.Replacement was very easy.Purchased a new pump/motor assembly from parts select and received it in three days.Used a flat tip screw driver to press on top front clips pulled away from front of washer then up and off.The pump/motor assembly only has two screws holding it down then i pulled off the electrical connector after that used channel locks to remove both inlet and outlet hoses off pump.Installed new. very easy

My wife calls me and says that the washer is not draining water so I was like "great"...here goes more money. After I tried draining, cleaning, checking for leaks, I looked up possible causes and came across the water pump. I have bought from parts select and I love this website so I jumped on here, found the causes, diagram, installation videos, and cheap parts. Added to cart, paid, and was here in about two days. I disconnected the electricity, opened the front lid, took off the two hoses, unscrewed the pump, swapped in the new one and hooked it back up. The washer works like new, took me about 10 minutes. Thanks Partselect!!!!

The repair was done like the video suggested to do and in the order. And it worked well.In the step by step procedure.