Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.
As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.
Lost Screws from lower access covers for my Dishwasher
Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.
Lower dishwasher rack was deteriorating (extensive rust) and needed to be replaced
The lower dish rack rolls directly out of the dishwasher without problem - there is no permanent attachment. The new rack comes as a kit, which includes the 4 required dish rack wheels (Part # 6 in the diagram). One part (only) from the original dish rack needs to be removed and re-installed on the new rack - the upper spray arm tower (Part #5 in the diagram). That is easily removed from the original rack with a 1/8 counterclockwise turn, to disengage the 'feet', and installed on the new rack with a 1/8 clockwise turn. The kit is designed to allow for use on multiple models, so there are 'extra' parts left over, after it is used for the DU8500XX-2 dishwasher. These can be discarded.
I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.
Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.
my old lower dishwasher rack was rusted out and some parts broken.
Snapped on the rollers, removed the center part from the old rack that sprays the water and snapped it on the new one. We then bent the back row down so it would acomodate my larger items. My old rack had that feature. You could either have the rack up or down. Now l ooks beautiful and works perfectly. Could have used some directions though.
Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.
I grabbed the lower right end of the gasket with my Leatherman Tool pliers and pulled out the old gasket. I installed the new gasket. No cleaning was necessary. It took less than five minutes. It now works like new. I ordered the part with standard delivery and it was here in just a couple of days. Very easy fix.
