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TFG27PFTCBB General Electric Refrigerator - Instructions

All Instructions for the TFG27PFTCBB
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Internal water lines brittle, cracked, leaking
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Marty from West Bloomfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
118 of 136 people found this instruction helpful.
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My freezer was working, but the fridge was warm.
After doing some research, I found that this problem is due to a defrost issue, and the easiest way to make sure you get it fixed is by replacing the defrost timer, defrost heaters, and defrost thermostat. The defrost timer is in the compartment in the fridge on the top level, behind the temperature settings panel. The defrost heaters were behind the back panel in the freezer section, and are long glass tubes that are only attached by a couple screws. When you buy the parts, dont buy the heaters and a defrost thermostat seperately, because the heaters come with a new defrost thermostat already wired to them. Once you get the back panel off, its pretty self explanatory how to remove the heaters.
Parts Used:
Defrost Heater with Thermostat
  • Kyle from Westfield, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
47 of 50 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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The refrigerator side of the side by side refrigerator stopped regulating its temperature causing cans and bottles to burst.
I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.
Parts Used:
Defrost Thermostat
  • Jonathan from Cary, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 39 people found this instruction helpful.
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Freezer wasn't keeping food frozen
First I turned the freezer off and took out all of the shelves in the freezer section. I then removed the guides that the shelves go into. I removed these only from one side of the freezer - the left side actually. Now I removed the plastic piece that keeps the bulb in the freezer protected. Removed the bulb. Removed the three screws on the top and the two in the bottom that keep the rear panel of the freezer attached. This exposed the header cable and the coils. The coils had ice on the lower section, I used a hair dryer to melt the ice. Removed the cable assembly that has the two heater elements and the thermostat. The thermostat had to be plucked off the the metal pipe of coils. Replaced the assembly with the purchased assembly. Clipped the thermostat onto the metal pipe of the coils. COnnected the wires at the white connector. Attached the real panel using the five screws, put the bulb back in, installed the bulb cover, installed the shelf guides, put the shelves back in.

Freezer freezes very well now.
Parts Used:
Defrost Heater with Thermostat
  • Alok from Alpharetta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
24 of 25 people found this instruction helpful.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
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Wouldn't dispense ice
First pried off front panel, then removed 4 screws that hold dispensing unit in place, then rotated top of dispensing unit out, then pulled off electrical connector, then removed screw that holds switch in place and removed switch. Installed new switch by reversing above procedure. Only thing switch wasn't the problem. No ice problem was resolved later by replacing control printed circuit board which is located in the same area.
Parts Used:
Dispenser Switch
  • george from palmetto, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
24 of 34 people found this instruction helpful.
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Broken water line near solonoid to feed drinking water
bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.
Parts Used:
Plastic Tubing - 5/16 Inch Union Connector - 5/16 Inch to 5/16 Inch
  • Gregory from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
20 of 29 people found this instruction helpful.
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
Parts Used:
Dispenser Door Assembly or Flapper
  • D from ZELLWOOD, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
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water line leaking behind refigerator
Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Michael from Merrimac, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
14 of 15 people found this instruction helpful.
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Water and Ice acuator had a hole in it. Need to be replaced.
Used my fingers and pulled the old one our and pressec the new one in all in about 30 seconds. Saved at least a $60 service call.
Parts Used:
Actuator Pad
  • Lowell H from Gilbert, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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The refrigerator was leaking water from the freezer section.
First remove all food from the freezer section, disconnect the power to the refrigerator and then remove all the shelves in the freezer.

Then remove the back panel inside the freezer by taking out the screws holding it in and then simply lifting it out. A Philips screwdriver and 1/4" driver was needed.

After the panel is removed, you can see the defrost heater screwed to the refrigerator coils. It's in two sections wired together. One section is screwed to the bottom of the coil and the top section is screwed half way up the coils.

Unplug the wires and thermostat (coming from the defrost heater) from the wire assembly located above the coils.

Next, remove the screws holding the old defrost heater (there are two screws for each element of the defroster)and lift the heater out. Pay close attention as to how the old heater is situated in the freezer in order to put the new one in the same way.

Attach the new heater by putting the bottom element on first and replacing the two screws to secure it. Be careful to keep the wires from tangling and attach the top element the same way.

Next, carefully connect the wires and thermostat from the heater back to the wire assembly the same way they were connected from the old defrost heater.

Place the panel back in place in the back of the freezer section, replace the shelves, and connect the power. You're finished!!

P.S. Don't forget to put the food back in the freezer.
Parts Used:
Defrost Heater with Thermostat
  • Joe from Summerton, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 17 people found this instruction helpful.
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de light flasing on freezer door electronic disply
I removed the back wall panel inside the freezer compartment(approx. 6 screws). The coils were very iced up. I manually defrosted the the coils with a hand hair dryer. I then removed the 2 screws from each heater element and the clip-on thermostat from the coil. I pulled the elements, thermostat and wiring harness(item 230 on parts diagram) out of the freezer compartment and installed the new assembly. Electronic self-check of the defroster indicated normal. Further checks indicated the lower heating element was open.
Parts Used:
Defrost Heater with Thermostat
  • Sherri from Atlanta, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
12 of 12 people found this instruction helpful.
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This replacement of the light shield was fast and easy. I wish they all good go this smooth.
I repaired as follows. 1) Open freezer door. 2)Removed ice maker bin. 3) removed screw with broken tab on it. 4) install new shield slide to side.
5) Reinstall screw. 6) Grab TAB (tasty adult beverage) and enjoy on back deck while talking about how good you are at repairing stuff.... HA!
Parts Used:
Freezer Light Shield
  • Stephen from Northglenn, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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All Instructions for the TFG27PFTCBB
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