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SMH9187STXAC Samsung Microwave - Instructions

All Instructions for the SMH9187STXAC
1 - 7 of 7
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Received Broken Part
This is the 2nd broken part that I have received in 2 weeks. You cant install something that is broken. I spoke with customer service and advised that they not send the part in a soft pouch.
Parts Used:
Roller Guide Assembly
  • David from BENTON CITY, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
2 of 2 people found this instruction helpful.
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Can't Install Broken Parts
This is the second time that I received the same part broken because of poor packaging at the factory. When I spoke with customer service after the first one arrived in pieces I suggested that they advise the shipping department to change how they ship delicate parts. Nothing changed. Same result.
Parts Used:
Roller Guide Assembly
  • David from BENTON CITY, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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CANNOT INTALL A BROKEN PART
I ORDERED THIS PART AND IT CAME SEVERAL DAYS LATER AND IT WAS BROKEN. I SENT IT BACK WITH A BIG NOT SAYING A REPLACEMENT PART MUST BE IN A BOX FOR SHIPPING. THE SECOND PART CAME, NO BOX, AND IT WAS BROKEN. SO AFTER THREE WEEKS PLUS IT IS IMPOSSIBLE TO DO ANY INSTALLATION. I THINK THE SHIPPING DEPARTMENT IS BROKEN AND NEEDS SOME HELP.
Parts Used:
Roller Guide Assembly
  • JOSEPH from ARVADA, CO
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
1 person found this instruction helpful.
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turntable wouldn't turn
Removed the turntable and changed the coupler. Replaced the turntable.
Parts Used:
Turntable Coupler-Coupling
  • Mark from Morganton, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Cracked coupler.
Pulled out the old and inserted the new/replacement.
Parts Used:
Turntable Coupler-Coupling
  • Gerry from North Wilkesboro, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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Cooking tray shattered
My daughter was trying to run the microwave timer and ended up nuking the cooking tray, which shattered. First web place I found wanted 55$ for this tray and this site sold it for 19.99. It shipped super quickly. I am very pleased with this company!
Parts Used:
Cooking Tray
  • Valerie from Rock Springs, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Turntable not turning
Pulled off the old coupler (stem was broken), pushed on the new one... Voila!
Parts Used:
Turntable Coupler-Coupling
  • David from Bloomfield, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the SMH9187STXAC
1 - 7 of 7