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Broken wheel on upper rack on both sides
The part was perfect. The repair video was very helpful, except it did not include the disassembly of the old part. I figured that out, and all went smoothly until the final step. The screw included required not a slot-head screwdriver which everyone has, not a Phillips head screwdriver which everyone has, but a screw requiring a specialized driver that no one has. WHY? I substituted a normal screw and hope that does not mean the terrorists have won.
Dishwasher racks are maddening. It takes years to understand how to make your dishes fit within your dishwasher. We just moved and nothing was working so I did something that I did not want to do--pay attention to the lower rack and figure out why it had a mind of its own. Well, the Bosch interior is filled with adjustable (that usually means problems) fingers. Well, it was not so. A piece was missing that supported the "hand" from which the fingers sprang. That support piece cost about a buck and was available and ultimately on my doorstep in a day or three. Take the part out of the bag, snap it on the hand and enjoy dish racks that don't flop around. Awesome indeed.
I did not know how to reach the part to be replaced so I took the base off and everything became complicated as I had to put it back, lots of electrical wires, houses aso.
To replace the part per se was simple. To put everything back in place was more difficult as I took the base of the dishwasher off and a lor of other parts in order to reach for the drain pump. The irony was, after I took appart the base I fount a clip on the internet showing how to do that job and that was a very simple thing, couple of screws to take off the toe plate and the interior liner of the door, to create good access to the drain pump. Really a job of 10 minutes at the max.
First of all, I quessed at what was causing the droning noise. It seemed that it started when the d.w. was draining. I looked at various sites to try and figure out what was causing the noise but they all wanted money up front before they would discuss the problem. I gambled that it was the drain pump figuring that, oh well at least it's a part I won't have to replace in the future. I got lucky, the noise stopped with the part I bought. The only issues were the wiring harnesss wasn't the same as in the video I used. Overall, your service was very good. The thing I'm disappointed with is the fact that my expensive Bosch d.w. had to be repaired.
Remove bottom kick plate and raise the feet up. Remove attachment from the top to counter. Slide out. Facing the unit, remove left hand side sheet metal cover. The unit is behind this cover. Unhook the hose on the lower end. Pop the new one in and hook it up!! Test on quick rinse and see results. If ok return to normal as disassembled. Make sure to level the unit after tucking it back in. Enjoy!!
Got the wrong part.......NEVER got an answer to my 3 emails to customer service to find the correct part
I ordered the wrong part....needed their help to locate the correct part. Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?! Horrible customer service
Water was leaking into the dishwasher when it was not running and leaking onto the floor
Disconnected the water and power, pulled dishwasher out from under the counter, unscrewed the old inlet valve, disconnected hose from exit of inlet valve, noted the placement of the wires and disconnected them. Installed new inlet valve in reverse order and reinstalled dishwasher.
One of the cabinet hold down brackets broke on Bosch dishwasher
I have granite countertops and one of the hold down brackets broke to wood cabinet side mount. Easy and fast repair to remove old brackets, pull out dishwasher, and I replaced both brackets with new, and new wood screws. New installation looks better than original done 18 years ago. Very easy to do and saved a lot of money if I had an appliance repair company do it.
Getting to the part at the bottom of the dishwasher was a little pain.
Everything went great installing the new drain pump. Our dishwasher works like it’s brand new again. I would recommend part select to anyone that needs to repair their dishwasher parts or any applications parts.
Dishwasher door won’t stay closed. Upon inspection, the metal striker/catch at the top of the door was broken. This dishwasher is 12 years old and this is the first problem I’ve had with it. To repair the catch, first remove screws holding cover plate at the bottom of the door. Next, remove screws holding the dishwasher stable from under the counter. The pull out the dishwasher to gain access to the catch. You’ll have to take a small set of pliers and bend the two tabs back that hold the catch in place. Lift the catch up and forward to remove. Replace and bend the tabs back to hold the new catch securely. Move the dishwasher back in place and secure with the screws previously removed. Put the cover plate back in place and you’re done.
