RT20DKXEN10 Roper Refrigerator - Instructions

I just replaced my defrost thermostat after using the place-in-ice-water method, and I think it may not have been necessary. My timeline: my fridge was not getting cold enough. I realized it the day before going on a trip. I vacuumed the (very dusty) coils at the bottom, and the next morning the fridge seemed colder, but I thought I should order parts just in case. I ordered a heater and a thermostat. The fridge seemed to be operating normally when I returned from my trip, but I had the parts, so I thought I'd go ahead and dismantle the freezer and test the existing parts. My intention was to return both parts if the old ones passed the tests. I opened up the back of the freezer and there was no ice on the fins. I thought, great, the existing heater works! I cut out the thermostat, placed it in ice water, and didn't get continuity. So I decided to go ahead and put in the new thermostat. Because I'm not experienced with using a multimeter, I thought I'd test the new thermostat to see how the test should work. To my surprise, the new thermostat also failed the test! Stumped, I thought I might as well install the new thermostat, since I had opened the package and couldn't return it.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.

We looked up the problem online with the model number of the refrigerator. We ordered the part and followed the video installation that was sent with the order and was found online prior to purchasing

I looked it up on the site per Refrigerator Model #. I wanted a confirmation from an expert at this site that I was ordering the right drawer. The part # the expert gave me was different than what I was going to order per my Model #. I'm really glad I waited for the expert reply and ordered that drawer. This is for a rental property, and we are a few hours away from the property. It was less than a minute to pull out the old crisper drawer and slide in the new. Thank You!!!!!

Simple to unscrew and replace parts

bulbs were not burnt out. received the new switch in a few days. watch the short video, was good to see how it comes out. used a putty knife to release the defective switch, removed wires put them on the new one and posed the new switch back in. Not bad Part cost $11.00 7 dollars shipping so for 17 bucks it works great. nice to see what is inside the refer!

I just popped out the old switch with a flat head screwdriver. Removed the connections and then installed new switch by reversing steps. Popped in back in and the light went on.

Took out the old, cracked, crisper unit and removed the white trim piece on the handle so that we could re-use it on the new crisper unit (which, in spite of the $90+ price tag did not come with new trim). The whole thing took 3 minutes to do.

Replaced but drawers are lesser quality to the original drawers. Do not glide open easily

We went online, found the part, and had it delivered to our rental house in Nags Head, NC. It was the easiest thing ever.

Thank you

Easy ordering and installation.
Thanks.

Replaced the part and put it in the refrigerator

The repair was so easy. All I had to do was take out the screws, and fit the new pieces in. Even though the new pieces were chrome plated plastic (unlike the original metal black ones) you can't tell that they didn't come that way. It makes the refrigerator almost look brand new! When we move out our landlords will definitely have received an upgrade!

Removed the one screw and replaced with new end cap. Only disappointment was the beige color, as I would have preferred a white one. White color was not offered. Other than that it took less than five minutes. I'd rate it 4 stars.

Work just perfect

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.