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Models > PT970SM1SS > Instructions

PT970SM1SS General Electric Microwave Oven Combo - Instructions

All installation instructions for PT970SM1SS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the microwave oven combo repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the PT970SM1SS
16-30 of 84
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When opening door, the microwave would turn on

  • Customer: William from Fridley, MN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 9 people found this instruction helpful
I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN

Microwave would not go on

  • Customer: Jim from Lincolnshire, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 13 of 25 people found this instruction helpful
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.

Actual temperature did not match set temp

  • Customer: Brian from Fairfield, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 7 of 8 people found this instruction helpful
Removed the oven door for easy acces to oven. Unscrewed (philips screwdriver) the screw holding temp sensor in place. Gently pulled the wiring until quick connector was located. Pushed down on locking level on quick connect while holding other end of wiring (so wiring would not fall back behind oven). Connected the new sensor and screwed back in place. Reinstalled oven door. Tested temperature settings by turning on oven and comparing with a separate oven thermometer.

Carousel would not turn

  • Customer: hazel from Martinsburg, WV
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 7 people found this instruction helpful
Popped broken assembly off, slid new on onto shaft. Took more time to open the box than to fix the microwave.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell, WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Oven Lamp Holder Burned

  • Customer: Jack from Okmulgee, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
removed two phillips screws. Unplugged electrical connections replaced unit from PartSelect. They sent holder cover and new bulb (surprise). Great store with great directions.

Oven slow to heat.

  • Customer: Scott from Burleson, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 5 people found this instruction helpful
First I removed the 4 screws that hold the element in place. I then pulled the element out about 3 inches. I removed the sensor and disconnected the connector.

Micrwave won't run - turntable turns backwards when door opened...

  • Customer: Roger from Fountain Hills, AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 3 of 3 people found this instruction helpful
Most of the effort is simply getting the oven out of the built in enclosure and the sheet metal off. This take about 15 minutes then you have to remove the two screws (not handy location) that hold the door latch/switch assembly so you can remove the switch. I did this BEFORE ordering so I could test the switch (it was charred) and verify the part needed. WATCH OUT - some ovens use a normally open an some a normally closed version of this switch - you have to get the right one. I checked several suppliers that were showing the WRONG switch for my model. PartSelect had it right. Once I received the switch I had it on and the oven installed and running in less than 30 miutes. Working fine since then...

wire connection to socket was bad

  • Customer: David from Gansevoort, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 4 people found this instruction helpful
Disconnected the old socket ( 2 srews ) removed the two wires from the old socket, reconnected them to the new socket and reinstalled the lamp.

Power worked but would not cook

  • Customer: Jim from Albuquerque, NM
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 4 people found this instruction helpful
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.

Microwave would turn on when door opened

  • Customer: Lois from El Segundo, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 7 people found this instruction helpful
Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!

Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!

  • Customer: Mark from Hanover Park, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 10 people found this instruction helpful
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!

microwave would not start

  • Customer: JULIA from JACKSONVILLE, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 10 people found this instruction helpful
took of cover removed switch and replaced with new one

After closing door the display panel must be tapped on to keep the unit operating.

  • Customer: Paul from San Jose, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 29 people found this instruction helpful
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.

Microwave wouldn't start after "Start" pushed

  • Customer: Don from Monte Sereno, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 5 people found this instruction helpful
Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again
All Instructions for the PT970SM1SS
16-30 of 84