Models > PHS68EJSB0 > Symptoms > Door won’t open or close

Parts That Fix Frigidaire Refrigerator PHS68EJSB0 Door won’t open or close

Door won’t open or close is a commonly reported symptom for the PHS68EJSB0 Frigidaire Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your PHS68EJSB0 Frigidaire Refrigerator that will fix Door won’t open or close. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 32% of time
★★★★★
★★★★★
58 Reviews

Rated by 30 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

Sold individually.

$ 17.23
  In Stock
PartSelect Number PS976452
Manufacturer Part Number 240328203

Replacing your Frigidaire Refrigerator Hinge Bearing

Replacing your Hinge Bearing

Customer Repair Stories

Broken Hinge Bearing

Removed the Plastic Cover at the top of the door. (One Phillips Screw ) Removed the Hex Screws with socket set. Lifted EMPTIED door off bottom hinge. Pulled the broken bearing out with needle nose pliers. (Very Easy!!!) Placed new bearing into slot and reversed the procedure. 15 minutes tops. I spent more time cleaning the door and gaskets than replacing the parts. Funny thing, I called the local appliance parts store and they stated this is a common problem. However, for such a common problem, they didn't carry the part and it would have cost more than what I paid here. Additionally, I paid for 3-5 day delivery. Part was here in 2 days. Awesome!!!! I'll always come here first for all my parts needs. A+++
  • Edward from Newnan, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
9 of 10 people found this instruction helpful.
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loud crack when fridge door opened past 90 degrees

Unscrewed screw holding plastic clip on right hand top hinge. Unfasten two lags screws holding right hand top hinge. Lift door off bottom hinge. (Do not unfastened bottom hinge) Remove old plastic bearing and replace with new. Repeat aforementioned instructions in reverse order. DOG EASY.
  • Barry from Spring valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
11 of 11 people found this instruction helpful.
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Fixes Symptom 29% of time
★★★★★
★★★★★
28 Reviews

Rated by 50 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

Sold individually. This cam is located at the bottom of the fridge/freezer door.

$ 45.75
  In Stock
PartSelect Number PS430814
Manufacturer Part Number 240457701

Replacing your Frigidaire Refrigerator Door Closing Cam

Replacing your Door Closing Cam

Customer Repair Stories

plastic door holder broken

took the screw out of the white flange on the top of the door that attaches to the top of the refrigerator. Then removed the cover , and the two screws attached to the refrigerator top. Then lifted off the door removed the bottom plate that is holding the plastic door holder. and replaced the broken part and replaced the bottom plate , set the door back on the hinge and installed the top two screws and the flange cover and the last screw holding the flange cover in place. It actually took longer to type this than the repair
  • Bill from Lady LAke, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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plastic closer plate broken

First removed food from the refrigerator door.

Second removed plastic cover plate and metal plate assembly from top of door.

Third lifted door of metal pin on bottom.

Fourth removed broken closer plate and replaced
with new closer plate.

Set door back in place.

Re secured the metal plate and plastic cover plate.

Replaced the door shelves and food. DONE.
  • Sandra from Alto, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
8 of 9 people found this instruction helpful.
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Fixes Symptom 9% of time
★★★★★
★★★★★
49 Reviews

Rated by 54 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

As you look into the fridge, this drawer support track is located on the right-hand side. This item is white in color and made of plastic. The drawer support track can wear out over time. The only tool required is a Phillips screwdriver. Empty out the drawer and remove it by sliding it forward. Lift out the shelf, remove the screw on the side of the shelf, remove the rail by pushing the rail forward and snapping out of place, insert new rail, and install the screw back in. Now the shelf can be put back into the refrigerator. The mounting screws are sold separately.

$ 44.93
  In Stock
PartSelect Number PS430126
Manufacturer Part Number 240356501

Replacing your Frigidaire Refrigerator Meat Drawer Rail - Right Side

Replacing your Meat Drawer Rail - Right Side

Customer Repair Stories

My son pulled on the meat pan & cracked the right support.

The old support just unscrewed & then the new one screwed right on with two screws.
  • Tina from Baroda, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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Support rail broke

I recieved the part within 48 hours. I snapped the part in place and I was done in seconds.
  • Karl from Bellaire, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 10 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
78 Reviews

Rated by 35 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This crisper cover front support is used to keep the crisper shelf in place and may need replacing if the door will not open or close. This white, OEM part measures roughly 1 inch in diameter and can be used for the front and the rear support, as designed by the manufacturer, and mounts to the inside cabinet wall. Replacing this part is an easy repair, and will require a small flat blade screwdriver, a putty knife, and a soft hammer. Remove the crisper and shelf from the refrigerator before replacing the support. The crisper cover front support is held in place with a locking pin. To remove the old part, you will first need to push the pin into the interior of the cabinet using the screwdriver, and then you can pull the support out with a putty knife. If you cannot get the pin out you can use a flat-blade screwdriver to push it down and out of sight and it will not harm anything in your refrigerator After removing the pin and attaching the new support, simply use the soft hammer to lock the new pin in place.

$ 11.88
  In Stock
PartSelect Number PS2358880
Manufacturer Part Number 241993101

Replacing your Frigidaire Refrigerator Crisper Cover Support - Front

Replacing your Crisper Cover Support - Front

Customer Repair Stories

broken shelf support

I broke off remainder of clip, and used phillip
screwdriver and pushed pin into wall. I lined up new support and pushed in peg to secure
  • Richard from West Seneca, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Support stude for both vegetable crispers broken off

Support studs have an expansion fitting - center post has to be pushed through to allow expansion joint to collapse for removal. After installation, this post can be pushed in or pulled out to secure the stud and be the proper length to hold the bins.

None of this was obvious - an online tip from another member was invaluable.
  • RANDY from NORTH CHARLESTON, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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Fixes Symptom 4% of time

Rated by 10 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is the replacement hinge kit for your refrigerator. This kit contains both the left and right hinges. Each hinge is made mainly of metal and plastic and is approximately 3 inches by 3 inches. This hinge kit does not contain the mounting hardware. The adjustable hinge kit supports the refrigerator and freezer doors and allows the doors to pivot open. The hinge kit also makes it easy to level the doors. This kit is a genuine OEM part sourced directly from the manufacturer.

$ 97.09
  In Stock
PartSelect Number PS2379388
Manufacturer Part Number 5303918455

Replacing your Frigidaire Refrigerator Hinge Kit - Left and Right Hinges

Replacing your Hinge Kit - Left and Right Hinges

Customer Repair Stories

Bearing broke

Took off Door on Refr. and unscrewed Doorstop,
removed doorstop with broken Bearing and replaced with new Parts. Took about 20 Minutes
including reattaching Door. A 10 year old can do it.
  • Walter from Hamilton, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 8 people found this instruction helpful.
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Right door makes loud poping sound when open and close

I followed step by step instruction in the hinge kit; Replacing the old hinge with a new hinge and two new plastic cams in the kit. The kit hinge has an adjustment to level the right door with the left door. Everything is done in 20 minutes for a senior guy like me. Very easy.
  • HUNG from CARSON, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
12 of 16 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
15 Reviews

Rated by 17 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

Mounting screws NOT included.

$ 46.02
  In Stock
PartSelect Number PS429945
Manufacturer Part Number 240349701

Replacing your Frigidaire Refrigerator Meat Pan Rail - Left Side - White

Replacing your Meat Pan Rail - Left Side - White

Customer Repair Stories

Plastic guide on rail broke

Removed tray, removed screw holding rail, removed old rail, installed new rail, put screw back in, reinstalled rail and drawer.
  • Greg from MINOT, ND
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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The slide rail split on the meat drawer

All I did was remove the drawer, remove one screw. I took out the old slide, installed the new one and replaced the drawer. Quick and easy
  • Judie from Mendota Heights, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
19 Reviews

Rated by 44 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This authentic rear crisper support is a white, plastic part which is rated as "easy" to install by our customers. This OEM part replaces the rear crisper cover support in your fridge and mounts to the inside cabinet wall. If there is visible damager or your crisper stops fitting properly, it may be time to replace the part. Check your user manual and model number to ensure this part is what you need. Replacing the rear crisper support in your refrigerator is an easy job. This part is made from plastic and mounts on the inside of the wall. To complete this repair you will need a small putty knife, a punch or a short flat blade screwdriver, and a small hammer. You may need to replace your rear crisper support if you find that the door will not open or close. In order to complete this repair, you will need to remove all the shelves above the crisper in order to have ample room to work. It is also good to have duct tape on hand, which can be used to protect the liner around the support. This part is sold individually. Please note that the rear and front crisper support are different parts; this is the one you are looking for if it is your rear support that needs replacing.

$ 13.20
  In Stock
PartSelect Number PS2358879
Manufacturer Part Number 241993001

Replacing your Frigidaire Refrigerator Crisper Support - Rear

Replacing your Crisper Support - Rear

Customer Repair Stories

Crisper bin track support

The part arrived in about 2 days! The right side support that is attached to the inside wall of the refridgerator, that holds the crisper guide, broke apart and would not support the crisper. We took everything off of that shelf and took out the crisper and the glass that is on the shelf. We then carefully pried the support from the interior wall (it was a slow tedious move to be sure we did not damage the wall of the fridge). We made sure all of the pieces were out and snapped the new one into place. For some reason the old one did not want to come out. It broke into many pieces and we carefully pulled all of the little pieces out of the notches
  • Ruth from Lake Forest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Crisper Supports broken

Removed supports with pliers and used center punch to push broken plugs out of hole and inserted the new supports.
  • GEORGE from ASHEVILLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
14 of 15 people found this instruction helpful.
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Fixes Symptom 2% of time

Rated by 2 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This part is the replacement hinge bearing for your refrigerator. It is made of black plastic and is approximately 1 inch in diameter, and 1 ¼ inch in length. The hinge bearing connects the door panel and the door hinge and helps the door open and close properly. If you notice a clicking sound when opening or closing your refrigerator, or if the door won’t close at all, you may need to replace the hinge bearing. This part is sold individually and is an OEM part sourced directly from the manufacturer.

$ 8.17
  In Stock
PartSelect Number PS2358886
Manufacturer Part Number 242000502

Customer Repair Stories

The refrigerator door making popping sound

i replace the closer plate but it still continue to make the popping sound . Do i need to replace the top hinge bearing also.
  • ernesto from PORT ISABEL, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Clicking of refrigerator door

This was a very easy fix. I first ordered the cam only and installed it. That was not the problem. I then ordered the hinge bearing and installed it. That was the problem. Both times I installed an item it took about 10 minutes. Watch the video and follow the instructions. My advice to you if you have a clicking of your door order both the cam and hinge bearing and replace both. The items are not expensive.
  • Susan from PASADENA, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
54 Reviews

Rated by 32 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This upper crisper drawer cover is a manufacturer-approved replacement part for your refrigerator. It has drawer glides molded into the frame but this part does not include the glass cover. To replace this part, lift out the glass cover and snap out the drawer frame. Snap this new frame cover into place and replace the glass.

$ 88.27
  In Stock
PartSelect Number PS648823
Manufacturer Part Number 240350702

Customer Repair Stories

Shelf broken

Ordered a new shelf which arrived very fast. Installed in no time at all as it just slides in and rests on brackets. No tools needed and the new part looks just like the original.
  • Matthew from Shawnee, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 10 people found this instruction helpful.
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The Upper Crisper Drawer Cover cracked in the Front

Simply replaced the drawer cover (frame) of that shelf. Removed crisper drawer, removed glass shelf, removed frame, placed new frame in, then glass, then drawer. Very easy.
  • LAUREN from MADERA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
45 of 47 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
1 Review

Rated by 2 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

Can be used on either Fresh Food or Freezer side of the refrigerator.

$ 28.77
  In Stock
PartSelect Number PS429808
Manufacturer Part Number 240328404

Replacing your Frigidaire Refrigerator Upper Hinge Bearing

Replacing your Upper Hinge Bearing
Fixes Symptom 2% of time

Rated by 2 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This is the replacement door stop for your refrigerator. It is black in color, made of metal, and measures approximately 2 inches by 2 inches. The door stop attaches to the bottom of the door and prevents it from swinging open and hitting the side of the cabinet. If your refrigerator door swings all the way open, it is a good indication that the door stop will need to be replaced. This part is sold individually and is a genuine OEM part sourced directly from the manufacturer.

$ 47.73
  In Stock
PartSelect Number PS817822
Manufacturer Part Number 240581905
Fixes Symptom 2% of time
★★★★★
★★★★★
27 Reviews

Rated by 11 customers 

  

Very Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This clear plastic crisper drawer is for side-by-side refrigerators. It is sold individually and sourced right from the original manufacturer. Please note that the new pan does not have the humidity control slide, and this component is now sold separately. The crisper drawer is designed to store produce at a humidity level that ensures your food is kept fresh for as long as possible. It is commonly replaced because it is cracked, warped, or stained. For this simple tool-free repair, start by opening your refrigerator door and sliding out the old crisper drawer. Take your new crisper drawer and align the thin ridge on the top of the drawer with the track located inside the refrigerator. Slide the new part into place and your repair is complete.

$ 137.59
  In Stock
PartSelect Number PS2361214
Manufacturer Part Number 240351061

Customer Repair Stories

Old crisper drawer cracked

Took out old drawer. Removed clips from that drawer in rear and clipped onto new. Removed humidifier control from old and inserted into new. Slid drawer onto track.
  • Joel W from LAUGHLIN, NV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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closed the door and broke the draw

The repair was not it. It was the customer service by the ladys that answered the phone. Both of them were the same as to give me a perpaid return shipping label and my money back. It was like being at the return desk at W.M. and not like at some of the on line service I have come to know...

Gene
  • Gene LaFond from NAPAVINE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
19 Reviews

Rated by 13 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part contains molded glide rails for the crisper pan. It does not come with the glass shelving. The glass is not included. Must be ordered separately.

$ 72.96
  In Stock
PartSelect Number PS2361213
Manufacturer Part Number 240350903

Customer Repair Stories

broken cover

took out the glass popped out the cover and put the new one on and put the glass on. DONE
  • harry from long beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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No problem

As it turns out when i pulled the drawer out and then the door holder i discovered that there was a big piece of material that was suppose to be around the water line that was causing the problem. The old drawer holder was not the problem so the new piece was not needed. All is well.
  • Donald from SAN CLEMENTE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Fixes Symptom 1% of time

Rated by 1 customer 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

Sold individually.

$ 25.94
  In Stock
PartSelect Number PS1526054
Manufacturer Part Number 240578902
Fixes Symptom 1% of time

Sold individually.

$ 6.95
  In Stock
PartSelect Number PS1526061
Manufacturer Part Number 240598402
Fixes Symptom 1% of time
★★★★★
★★★★★
3 Reviews

Rated by 3 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

An ice chute is mounted to the interior panel and extends between the interior panel opening and the dispenser opening for transferring ice through the chute door.

$ 46.59
  In Stock
PartSelect Number PS1526426
Manufacturer Part Number 241688401

Replacing your Frigidaire Refrigerator Ice Chute Door

Replacing your Ice Chute Door

Customer Repair Stories

Part 30 on the Ice and water dispenser drawing was broken and needed to be replaced in order to seal the ice chute opening into the freezer.

Followed the video for this repair. Only issue was that the videos showed that when the front panel is removed, there is a wire harness that has to be unplugged from part No. 38c. This was not the case. What I had was a Ribbon Cable Harness that plugged into the front of part No. 38 and the top of part 38C (the two power boards) I tried to disconnect it from part 38C by pulling it out, and apparently damaged the Ribbon Cable Harness. Later found a video showing how to remove this item properly when replacing power boards 38 and 38C. Have ordered a new cable from GRP and hopefully this will solve the problem, as there is no electrical current to the dispenser controls and the ice and water dispenser are not currently working. Would have been nice to know that there are two types of connections between these power boards; a cable harness that unplugs from 38C or a Ribbon Cable Harness that unplugs from from the face of part No. 38. Hopefully I have not damaged either of the boards or anything else. Professional repair man coming on Thursday to test the boards, micro switches, etc. The boards are quite pricey, ($550.00 for both) and since the refrigerator was manufactured in 2004, we will buy a new one before we pump any more into this older unit. Very important to know how to unplug this Ribbon Cable Harness from the boards before proceeding ! Plug in on 38C is very tricky and you will need to review a video showing how it is done.
  • Jon from SEBRING, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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The ice chute door didn't close all the timed

The door has nylon gear teeth that wore out and needed replaced. The ice chute came off very easy with 6 screws. I used a punch and pliers to remove the hinge pin. Then the door came off and the new one put on. Very easy. The part was ordered on Sunday and arrived on Tuesday.
  • Shelby from Clinton, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
38 of 72 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
120 Reviews

Rated by 70 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

The Bottom Door Bin is also commonly known as a "cantilever shelf" is a clear plastic drawer which holds items in the bottom area of your fridge's interior, on the door. This OEM part is very easy to install and will not require any tools, you will just need to snap the mounting tabs into place for removal and installation. If damaged you will notice visible damage or have problems holding items in the fridge. If damaged, it should be replaced. Check your model number and user manual to see if this is the right part for you. This is important, as many fridges use multiple door bins, many of which vary slightly. This part is sold individually.

$ 53.53
  In Stock
PartSelect Number PS429725
Manufacturer Part Number 240323002

Customer Repair Stories

Took bin out to wash and it broke getting it out

No tools needed. Just had to slide the bin into place. HOWEVER, the bin has a jig-jagged style plastic groves on each side that need to be slide carefully into place. I couldn't get the orginal bin out in order to wash it. It looked easy - just slide it up and out of place, but when I did that the back, inter-locking pieces cracked off. I believe this is a terrible design and the bin should be replaced at the manufactures cost! The other bin slide in there with some elbow-grease. Good Luck!
  • Richelle from New Berlin, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
168 of 249 people found this instruction helpful.
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Tab on bottom door bin broke off

Replaced bottom door bin being careful not to put stress on the tabs to fit into molded area in door.
  • Mark from Redlands, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
539 of 567 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
1 Review

Sold individually.

$ 45.45
  In Stock
PartSelect Number PS1525955
Manufacturer Part Number 240327207

Replacing your Frigidaire Refrigerator Upper Hinge Bracket

Replacing your Upper Hinge Bracket