Models > MR5493G > Instructions

MR5493G Microwave - Instructions

All Instructions for the MR5493G
1 - 15 of 18
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
no heat
I looked up the #1 reason for no heat for my microwave on the site , and using my model number found that 92% of the time it was the Black Sleeve Diode. Ordered the $15 part, and installed it within 30 minutes. Most of the time was used for removing the built in microwave and removing the cover. Replaced the diode by finding it on the diagram that I printed from this site (free). Very relieved that we don't need to have our custom cabinetry re-sized to accommodate a new microwave. Thank you!
Parts Used:
Black Sleeve Diode
  • Lisa from PARADISE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
28 of 28 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
My glass turntable had broke in my microwave.
Only had to set the new turntable in place. I was very impressed by the quickness in receiving the part.
Parts Used:
USE SAM DE74-20015B
  • Judith from Fowler, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 26 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Buzzing noise, no heating of food
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
Parts Used:
High Voltage Diode
  • Ted from Hudson, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
8 of 12 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Appears to work, but food not heated
The high voltage tired was shorted. I replaced it with a new one, but that did not solve the problem.

You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.

You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.

I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.

When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.

In the end I ordered a new microwave.
Parts Used:
High Voltage Diode
  • Joel from CAMBRIDGE, MA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
11 of 24 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No heat
Removed case,
Discharged HV capacitor and removed cooling fan.
Unscrewed ground end of HV diode and unplugged from HV capacitor.
Installed new diode by reversing the order. In my case, the problem was the magnetron was bad, so I replaced it as well.
Parts Used:
Black Sleeve Diode
  • John from SANTA CLARA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Microwave would continue to run even when door was open. (even if no time was left on timer)
Unplugged Microwave, Removed vent cover (2 screws on top of microwave, then slide cover to the left, then forward) Removed control panel (1 screw at top of panel) then removed the two screws that hold in the door switch assembly. (these you will only see by opening the microwave). Located lower door switch, removed connecting wires, and pulled switch by releasing small plastic tab which held it in. Put new switch in place, reconnected wires, then reconnected door switch assembly. Reconnected control panel, and then put the vent cover back on. Tested microwave and it no longer runs when the door is open. Super easy fix, and was done in under 5 minutes.
Parts Used:
Micro Switch
  • TIFFINI from BUFFALO, WY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 20 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Turntable Quit
Snipped four corners off inspection panel,removed one phillips screw and two elect. Connections. Reverse process.
Parts Used:
Motor - Synchronous
  • RICHARD from OKLAHOMA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The microwave would not turn on or would run with the door open
Other tools that are usefull long needle nose pliers, long thin blade screw driver and small magnetic flashlight. Place the microwave on a work bench and remove the case it cover 3 sides. Place the microwave on a chair so it can stand with the controls up. You are replacing the lower door microswitch. The switch is located behind the control panel in the lower part of the area. The switch is several inches inside this area and your hands will not fit. Take care when moving wires and a couple of sensors. Use the thin blade screwdriver to release a tab holding the switch in place. Do not break this tab. Take the needle nose pliers and remove the switch. Put the wires on the new switch, open the door a short distance so a door lever moves enough to put the microswitch back into the bracket.
Parts Used:
Micro Door Switch
  • Raymond from TROY, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
5 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
microwave not heating
removed a dozen screws-discarded large cap-replaced diode-replaced a dozen screws(took longer to replace them than remove for some unknown reason). Microwave now works(wife happy).
Parts Used:
Black Sleeve Diode
  • Mark from GREENSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Part broke
Got the part and replaced it. Simple. Pleasure to work with
Parts Used:
Roller Guide Assembly
  • Edward from MYRTLE BEACH, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Microwave stopped working - would not heat up
I removed the outer cover and exposed the inner workings. I watched a video on partselect.com to show how to remove and replace the Diode. I followed the instructions and it was very easy to replace.

Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.

Now the Microwave works just like new! Cost me less than $100 for all parts.
Parts Used:
High Voltage Diode
  • louis from PARRISH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
4 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Missing roller guide under glass plate
I used my pocket knife to open the package. I opened the door and removed the plate and set the guide down and put the glass plate back.
Parts Used:
Roller Guide Assembly
  • Jason from WASHINGTON, IN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Bulb out
Pretty easy tear down and assembly once I removed it from cabinet (built in micro)
Parts Used:
Light Bulb
  • Clifton C from Kingsland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Broken Glass Tray For Microwave
Set it in the oven, wonderful!!!!!
Parts Used:
Cooking Tray
  • SUSAN from ALDEN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the MR5493G
1 - 15 of 18