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Lights bulbs burned out
Really easy for a 75-year old female; just spent more time reading the online manual than actually installing the light bulbs to find out where to access the light bulbs.
Initially we started looking to buy a replacement microwave to replace our 13+ year old built-in microwave. It was a real pain finding a replacement to fit the exact dimensions. So I thought I'd try to find an old KitchenAid microwave. However, I was pleasantly surprised when this site came up on my search. Their website allows me to input the problems and then it showed two possible parts that needed to be replaced. I emailed tech support and asked them which part I needed. They responded very quickly and said I needed to replace the magnetron. I watched a couple YouTube videos and then pulled my microwave apart. It was incredibly easy to pull the outer cover off. The magnetron had 5 screws that needed to be removed and one electrical plug. Took me maybe 10 min to complete the entire repair. It was one of the easiest repairs I've done and so thankful for this site They saved me a ton of money from not buying a new microwave and we now have our microwave working again. In hindsight, I wouldn't hesitate. I'd order the Part now and get it fixed.
We needed a phillips head screw driver to remove the single screw holding the light bulb cover in place. Removing the old bulbs was a little work, because they had come loose from the sockets. We unplugged the microwave, so we could grip the sockets with a tool. I think my husband used a needle nose plier for this. The new bulbs screwed in easily, and then we refastened the light bulb cover with the phillips head screw driver.
The Microwave was completely dead and wouldn't run, light up or anything.
I followed an old appliance repair forums post from 2008 that discussed this exact common issue with this LG model. It took me quite a while to find the info. Then I used the schematic diagrams on your website to find where the part was located inside the microwave. I removed the outer cover. I tested all components including the thermostat for continuity with a multimeter. I discovered there wasn't any continuity in the thermostat so ordered the part and replaced it. Everything works like a charm! Thanks for the great, fast service.
Would not heat and made a buzzing or popping sound
Unplug the microwave. Remove the Philips head and safety Torx head screws along the bottom of the sides and rear of the microwave which hold the black cover on. Lift the cover up at the rear and slide it backwards to disengage the tabs on the front top. Remove the cover. Discharge the capacitor by shorting the terminals to each other and then ground. Do this with a well insulated object and be aware there may be a pop when you do this. Keep hands, etc. on the insulated part of the object (screwdriver handle, etc). There's a lot of stored energy in that capacitor. I'd advise first checking the diode to make sure its not bad. Replace it if it is. The Magnatron is held in with a couple of screws on the top and sides. Unplug the connector and remove the screws. Remove the Magnatron. Installation is the reverse of removal.
Took microwave out of builtin cabinet with 4 screws. Put microwave on center island and removed cover. Tested interlock switch with volt meter and it appeared ok so I put my kit back in box and sent back. Took out magnetron unit and replace with new part. Put cover back on and test. All is working and installed back in cabinet. Two weeks later all still working great.
Microwave door would not shut completely and would not activate switches
After checking all three switches for continuity I determined that the plastic door lever had warped or gone out of wack. After shutting off power at the breaker box I removed the door, the inside trim piece around the inside of the glass. Removed the black two prong door lever, reattached the new door lever and then reinstalled the trim piece and all screws. Works fine now. Easy fix just make sure your switches are all ok then replace the door lever.
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."
After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).
To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.
Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.
BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).
The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.
One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Unplugged the microwave. I opened the door. I used a butter knife to pop the bezel off the inside of the door. I pushed the locker up and to the left and used the butter knife to pry it loose. Disconnected the locker from the spring, and reversed for the installation.
Repair was very simple, removed microwave from wall and removed top cover and found fan loose on shaft. Removed fan and motor, new motor and fan slotted, good upgrade. Installed new motor and fan and top cover on, installed back on wall plate, tried and wife said it sounds like a new one.
removed a dozen screws-discarded large cap-replaced diode-replaced a dozen screws(took longer to replace them than remove for some unknown reason). Microwave now works(wife happy).