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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Unplug the fridge then wheel the refrigerator out to where you can get to the back - you will probably have to disconnect the ice maker water hose. Using the nut driver remove all the screws from the lower panel on the fridge. You will not have to remove the water hose connection just move the panel around a little. Look on the left side (facing the back of the fridge) you will see the capacitor held onto the compressor with a spring clip. Just pull the clip toward you and that will free the capacitor. Pull up on the capacitor and that will unplug it from the compressor. Be careful not to touch the two poles on the old capacitor. Capacitors store electricity and it could give you a jolt. I used electrical tape to insulate the poles and then threw it away. Plug in the new capacitor- re-hook the clip, reinstall the back panel, plug it in and verify that the fridge is working. Hook your water hose back up and move it back into place and you are done.
Reviewed replacement instructions video on your website. Just followed the easy instructions to pop out old cover and pop in new cover. I would not have tried to replace it myself had I not seen your video. Super easy.
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
The frost free drain behind the freezer compartment clogged and water collected in the bottom of the freezer and eventually came out the door on the right front of the refrigerator.
The other instructions and the video provided by Parts Direct are pretty good with instructions, but they omit two steps. First, if you have an ice maker, you will need to unplug the connector on the back side of the panel you remove at the back of the refrigerator to access the drain tube. Just unplug it and you can move the removed panel to the side without disconnecting any of the water lines. Second, the instructions say to just reconnect the "bottom end" of the new p-trap drain to the drain pan at the bottom of the refrigerator. They don't tell you there are two places to connect the new p-trap to the drain pan. The original tube/trough connected to the one at the back of the drain pan on the left (viewed from the rear of the refrigerator). At first, it looks like the new p-trap won't reach to it for the connection, but if you look closer, there is another connector to the right of the original one that the p-trap connects to properly. Replacing the drain trough with the new p-trap was actually pretty easy and would only take about a half hour. Add another half hour to give the refrigerator coils a good cleaning as they will need it now that you can reach them. The real time consumer, 3 to 4 hours, is needed to use a hair dryer to melt and clear the ice from the condenser at the back of the freezer so the water can drain. Just take your time and all the ice will eventually melt and drain out so the new p-trap will work properly.
Ordered the part. When came in I took it out of the box and slid the two end posts into the provided holes. Lid fixed in less than 5 minutes. Part came in on the third day because I ordered on Friday afternoon.
Since there were no instructions, I was a tad hesitant but dove in. I was just replacing the right end cap, not the left. Removed the involved shelf as well as the two drawers above. Undid the three screws involved and carefully removed the slide rail end cap as well as a part in the back that was attached. That was the hairy part. It took a bit of time to remove it since everything seems so brittle but I was careful and got the assembly out without breaking anything. Also had to remove the slide rail and humidity control. Nothing to removing and replacing the slide rail. You just have to put it back correctly oriented. This was easy. I just looked at the one on the left, which I hadn't removed. Most time consuming part was cleaning things that were normally inaccessible, before re-installing.
Uncurl new gaskets (set out on a table or countertop) and let them get to room temperature so they straighten out. Use hands to pull off old door gaskets. Starting at corners, use hands to push gasket into the groove on the door. Make sure gasket is properly seated all the way around the door. If some part is still wrinkled or bent, carefully use a hairdryer to heat it a bit and smooth it out.
needed a replacement crisper pan drawer for fridge
The part came the next day, very quick. The wrong size ended up in box we recieved. The part # we ordered was correct, just a mix up in the packaging process. I called and the customer service dept. had a new correct crisper pan delivered to my door two days later. Even with the mix up it was very fast and a good price compared to other sites. I would order again in the future.
Refrigerator would cool for a very short period of time. Then the compressor would shutdown via internal thermal overload or high head pressure. This was caused by the lack of airflow across the condenser coils and compressor.
(1) Slide out appliance and remove power source. (2) Removed lower access cover on rear of refrigerator. (3) Disconnected plug to the condenser fan motor. (4) remove blades by pulling gently forward (5) remove mounting hardware holding the fan motor (3 screws) (6) motor is now free and new motor can be installed
Watched video. Unplugged refrigerator and popped out switch. In plugged connector and pushed switch in place. Plugged in refrigerator and the light worked
The deli drawer on this refrigerator rides on two plastic hinges on the end caps and opens and closes when you slide the drawer in and out. One of the hinge broke off the end cap and would not let the drawer stay in place or operate properly.
I contacted partselct to see if I could get the end caps with new hinges to correct the problem. My customer service contact was very professional and a huge help in helping me select the correct parts. When the parts arrived I was amazed they were genuine whirlpool parts, fit perfectly, and were easy to install. I have other parts to order and will use partselct again. I appreciate everything they did for me to solve this problem.
