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Followed owners manual instructions to the letter: removed two top screws, opened the unit door so I could slide out the old filter. We don’t cook much at all in the unit, mostly just heating coffee and reheating leftovers. BUT! The top grill was pretty greasy and needed hot soapy water to clean, including in the depths of the top area. The whole process, especially the company website for part ID and purchase, was slick!
WORTHLESS...I EMAILED YOU ON 2/7/22 AFTER RECEIVING THE DAMAGED FILTER DUE TO NOT SHIPPING IN A HARD OR SOMETHING IN THE ENVELOPE TO PROTECT THE FILTER FROM BEING BENT. I HAVE NOT HAD ANY RESPONSE FROM YOU FOR THE DAMAGED FILTER OR WHEN I CAN EXPECT ONE THAT I CAN USE. UNSATISIFACTORY SERVICE!
Change the Charcoal Filter and Microwave Grease Filter (Normal Maintenance)
Both were easy to replace. I followed the instructions in the users manual which came with the microwave. On the grease filter, I removed the 2 Phillips head screws which hold the grill plate in place. I had to open the microwave all the way to remove the grill plate. The grease filter was easy to remove and replace with a new one. I then put the grill back in and secured it with the 2 screws. Easy Peasy!
1. Removed unit from the cabinet. (2 screws). 2. Remove the outer microwave metal shell. (10 screws). 3. Locate and remove part. (3 screws). 4. Install new part and replace all screws. 5. Install unit back into cabinet. So easy. I will share this site with all of my friends.