KSSC42QMS01 KitchenAid Refrigerator - Instructions

The plastic control bracket would not "lock" in place because the plastic detentes broke, not allowing the ice maker dispensing 'paddle' to engage the micro switches that allows the ice maker to eject ice. An easy repair of replacing the entire plastic control bracket.

Hi, this was an easy repair job. And, after I was done I felt like McGyver. It took me about 1 hour. The hardest part was getting ice maker's power source disconnected. That was tricky; you have to remove the housing that covers the power connector.

Removed 3 screws pulled out the old part and replaced it with the new one. Then plugged in the refrigerator and the repair was complete.

I was ready to spend the $$$ on a repair person when my wife (smart woman) suggested I go on line to see if we can fix it ourselves. I (luckly) found your company and your website made it easy to find the right part plus as an extra bonus you had a video that showed how to switch out both control boards. To top it off, the package came so fast ( the next day - even with standard shipping ) I did not think it was the parts. 10 or so minutes with a Phillips screwdriver and we were back in business. THANK YOU ! ! ! !

I watched the video showing how to disassemble unit and it showed that there was a heat element inside the chute door under the foam seal that needed to be removed and placed in side the new chute door. I spent about 10-15 minutes trying to salvage the element but the adhesive used would not release and the part was rendered unusable. I called the help line and was told that their instructions on that kit said the heating element was no longer required. I finished putting the kit in and the unit works fine

Unplug the Unit first! Unscrewed the sensor covers on both sides. Snap off the old, snap on the new. Replace the covers and screws.

I was hesitant about calling the repair line, I thought it was a gimmick, but tried anyway since it was close to the 4th of July weekend. The repairman asked a few questions and diagnosed the problem. He said the sensor was out on the ice maker and I would have to get a new one, he gave a link to the part I needed. I was still hesitant, as I know very little about repairing appliances. Thought about it for an hour, decided to order the part, and thought I would call a repair man if all else failed and send the part back. I received the part in 3 days and it didn't look too difficult to install, I decided to give it a shot, all i have to do was take a few screws out, remove the old ice maker, and put the new ice maker in and plug it in and attach the screws, it went real well, the hardest part was finding the right size socket to fit on the screws, I turned the water back on and it didn't leak. The next day I had ice, still can't believe I did it myself. I was extremely pleased, that I didn't have to call a repairman and take a day off from work to get it fixed. I will use this sevice again.

Removed hinged door from front of ice maker. Removed screws from bottom of ice maker. Removed ice maker unit and replaced control board. One pin connection was burnt. Reassembled unit and it works fine.

Ice door would not close thus letting warm air into the freezer compartment. Thinking the spring was broken, I ordered the Ice Door Kit. When it arrived, I dismantled the dispenser and installed the new parts. After installing all the new parts, I found that my problem was the "Y" end of the bracket that holds the spring pin. It was cracked and would not hold the pin. The bracket seemed to be molded into the panel on the outside of the dispenser. To replace the bracket, I would have had to replace the entire outside panel. I decided to repair the bracket and glue the broken piece. I used cyanoacrylate(CA)super glue that I use in model making. Even though that seemed adequate, I decided to drill a small hole through the bracket, perpendicular to the crack, and install a small screw to strengthen the crack. I also applied a little CA to the screw for good measure. It held fast and so far so good!

The refrigerator stopped working and temperatures were rising. After inspection, noticed that the compressor is not running and condenser fan not running. I ordered the inverter box and replaced the old one. Compressor started to run but condenser fan still not running. Compressor was getting hot while freezer temperature reduced to some degree. Cleaned condenser with compressed air, connected condenser fan directly to 110VAC. Refrigerator runs normally. Burning of the inverter box may be preventable. We did notice that the freezer portion of the door frame getting hot for over 3 months. This is an indication that the condenser does not provide sufficient heat dissipation. This in turn made the compressor hot and melted away some components in the inverter box which is located next to the compressor. A thorough cleaning of the condenser made the freezer door frame stay slightly warm but not hot. This condition keeps the compressor running at normal temperature. I still need the main controller which is discontinued to automatically control the condenser fan. So far the fan runs all the time and uses a bit more electricity than necessary.

Your web site was great. There was a short step by step video on how to remove and replace the ice door kit and tools required. The only additional tool I used was Blue Tape so I could stabilize the inner control panel out of way onto Door.If I need more appliance parts I now know where I am ordering from!!

I decided not to open the package containing the Control and motor asm because the old one looked like it was cycling properly. I chose to try the inlet valve first, so I ordered the inlet valve and returned this part unopened after replacing the valve asm. It took a week to receive this part and just two days to get the valve.

I did not have voltmeter to test for problem. Internet sites suggested the most common problem is the circuit boards--a sender and a receiver which detect when the ice bucket is full. I could only buy as a pair (about $94). I removed two screws of cover of receiving unit, detached the coupler, replaced the circuit board. Icemaker now works. The sender was obviously still good.

I watched the YouTube video on your website, performed the task as depicted in the video, and had absolutely no difficulty. The fellow in the video must be stronger than I am, so I used a pliers to twist out the old, and twist in the new. And while turning off the ice maker first was a good hint, he forgot to tell me not to turn the old filter upside down after removal because it is pretty much filled with water. I kind of think I'm pretty handy, but your site is really, really good for the average homeowner.

Took The icemaker apart saw what parts needed to be replaced ordered them online put it back together Found the person I dealt with on the phone to be very knowledgeable very happy with the company Now the ice is flowing