KSRS25QGAL00 KitchenAid Refrigerator - Instructions

First I'd like to tell you about the problem. You might have the same.

I found out that the diffuser was the problem. It sits on the top of the wall in the fridge towards the freezer side. No cold air would come in from the freezer. A little electrical motor inside the diffuser was working (one could here some clicking inside the diffuser), but the plastic piece, that is connected to the motor, was broken at the wheel of the motor (I opened up the old unit to look for the problem). So, it could not do its job, closing and opening the little windows to/from the freezer. It broke at a point where the windows/openings where closed, and in turn no cold air was coming in from the freezer side to cool the fridge.

Replacing this thing is pretty simple. I'll be very detailed, so it might look like it's a lot, but it really isn't.

In the fridge:
make some room for you to move around: take out the stuff on the top shelf. Remove the long plastic cover from the diffuser towards the door; it's only one screw. Then remove the cover for the diffuser; again it's only one screw (you won't see this screw if you do not remove the long piece first). Unplug the electrical connectors (2) from the diffuser. Also remove the thermo-lines (2); one comes from the freezer and one from the fridge. You might have to cut some tape. If you can not remove the thermo lines at this point, then wait; I'll mention them again.

Now inside the freezer:
clear out all the stuff that is placed on the top shelf(s) to get access to the cover that sits directly at the back wall inside the freezer. It's only fastened by two clips at the back of the cover. Once removed (pull it towards yourself), remove the large airflow piece that is directed towards the ice maker; it's fastened by two (2) screws, I think they were 7mm heads. Also remove the small air flow piece that is connected to the diffuser. You should now have enough room to loosen the diffuser. Just move in the four (4) "feet" from the diffuser towards the center of the hole and then push them through to the fridge side. Take out the diffuser from the fridge side. If a thermo line is still attached, remove it. Installation is just about the reverse. It should not take more than 30 min to do this. Hope it will fix your problem. As always, take good care of anything you are doing!

Motor from Part Select was 185W instead of 260W that came out of unit. After a bit of searching online, I found out the 260W had been obsoleted for lack of torque when harvesting ice.

Removal instructions: Unplugged fridge. Then I removed the screw on the bottom right rear of the unit. Then removed the plastic cover that covered the power connector. Pulled out the icemaker by pushing in the tab on the bottom left middle of the icemaker unit and pulling unit toward me. Unplugged the connector on the back right hand side. Removed the cover on the left side covering motor. Took out 3 philips screws and removed old motor with broken axle that spun freely (the source of the clicking noise). Put new motor in aligning harvest arm (the thing with the fingers) and did reverse of removal. Then plugged fridge back in and it started a harvest and the next morning I had a half tub of ice.

The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.

Was very confused when the part sent out looked nothing like the one it would replace. There was a note in the package saying that this would replace it but I was doubtful. Suggest that it be made very clear that this is an upgraded part to replace a bad design.Had not problem once i checked the website and found this to be correct replacement part. I didn't have any problem with the order of the crusher blades as once I removed the shaft nut I slid all of the parts in order onto the awl. Then it was a simple matter of sliding them off of the awl onto the auger shaft. The new metal auger works much better than the plastic one it replaces.

The hardest part was to figure out how to remove the old studs and put in new ones. I figured out finally that they should be twisted out and in., Simple online or printed insruction would be very helpful. Unfortunatelly the manual does not contain any repair information.
I fixed it with little trouble.

Unplug the refrigerator. Snap off the ring surrounding the dispenser from the bottom. There are two slots on the bottom. This is the toughest part of the repair because my refigerator is older and the part stuck. Then unscrew the two hex screws and unsnap the parts, then reassemble with the new parts. Snap the ring back on and you're all set. Pretty easy.

My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.

The side by side refrigerator was warm on the fridge side, but good on the freezer side. I suspected the fridge thermostat and replaced it. That wasn't it. And because of the amount of frost the warm fridge was generating in the freezer the defrost module went out. After that I replaced the broken diffuser (original problem), which was very easy. You need to take the plastic shroud off of the top back of the freezer. You then will see four prongs holding the diffuser in, which is on the fridge side back left side. Unhook the two plugs and unsnap the one thermostat lead and you are good to go. I should have replaced the diffuser right from the start. If you use a mirror you can see if the diffuser is opening and closing properly.
Questions- email me- sir_jeremy@yahoo.com

removed the Ice Tray, removed the cover that the motor is attached to, The biggest problem I had was getting the coupler off the drive shaft. It would not tightyen up and would not turn auger. I had to remove the unit and take a hack saw to cut the coupler off
The other problem I could not get the wireing harness unpluged from the refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.

First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!

Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'

The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!

Please note the part I ordered is actually the meat pan shelf/frame. It is listed incorrectly on your site as the crisper drawer cover/frame. The pictures are correct though.

It is really easy to replace. I just removed the crisper drawer which is above it to get room to work. Then I removed the glass insert from the meat pan cover. I then removed the frame by lifting up on the front edge and then pulling it forward and away from the back two support pins.

Don't forget to tranfer the gaskets and air deflector from the old shelf to the new shelf.

Insert the new frame by sliding it back onto the two rear support pins and then lowering the front edge down to rest on the two front support pins. Replace the glass and drawer.

The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.

First disconnected the quick release electrical connection. Then loosened the three screws that were holding the motor in the bracket. However, space is limited and even with small hands it was rather difficult as the screws were in there very tight. There are a few sharp edges on the bracket and in the surrounding area of the motor area, and nicked myself a couple of times. Removed the fan blade from the old motor and attached it the new motor with the old flat washer/screw. Reconnected the electrical connection and that was that. All-in-all an easy repair.