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KEYW977BWH0 KitchenAid Dryer - Instructions

All Instructions for the KEYW977BWH0
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dryer would not heat
I removed the four screws holding the
heating element, then I pulled the element out
and then put the new element in and hucked
the wires from the old element after I disconnected
them to the new element..no problem......
Parts Used:
Heating Element - 240V 5400W
  • Leon from Jasper, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
31 of 37 people found this instruction helpful.
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Dryer door catch broke
The old catch on my dryer door was gone and I was keeping the door closed using tape. I ordered the part and it arrived with no hassles in about 5 days. The repair was too easy. I just popped the new catch in place. It took all of about 30 seconds to complete using no tools. I wish all home repairs were this easy.
Parts Used:
Door Catch Kit
  • Bill from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 49 people found this instruction helpful.
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The Dryer had no heat
I ordered up a new heating coil. It was plug and play, real easy to do. Make sure to turn on the dryer with the before you put it back together to make sure the heating coils heat up. Be careful though, it will get real hot, so run for a second or two. Also, you may see a little smoke as the coil burns in, that should be fine. Once it is tested and works, let it cool off, then reattach it, put on the backplate and you are done!
Parts Used:
Heating Element - 240V 5400W
  • Michael from Plano, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
30 of 34 people found this instruction helpful.
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Dryer belt snapped
There are a total of six screws that have to be removed to do this job.
Take the lint tray out and remove the first two screws.
Secondly, remove the lower panel in the front of the dryer. You do this by inserting a screwdriver at the top portion and pry it off. Next, loosen the two screws under the top panel in the front of the dryer.
Now take your screwdriver and pry up the top lid of the dryer. The last two screws are in the inside of the front panel. They hold together the front and side panels. Remove them and be sure you have a support for under the dryer drum. (once you remove the front panel, the drum no longer has a way to stay suspended)
(Make sure you disconnect the wires attached to the front door, making note of which wire goes where.)
At this point, You can follow the easy instructions that come with your new belt.
If you have a little mechanical aptitude, this is a very easy project.
Parts Used:
Multi Rib Belt - 92-1/4"
  • J. from Oakdale, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 41 people found this instruction helpful.
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dryer wouldn't dry at all
1. UNPLUG 2.Undo 8 screws @ back of dryer. Locate heating element midway down on right about 6"x10" has three thermostat wires connected to it undo the 2 screws & 3 wires either order. You will need to pry up GENTLY on the thermostat on the old element. Replace themostat to new element and make a test run to make sure its running and HOTand repeat steps in reverse order...
Parts Used:
Heating Element - 240V 5400W
  • David from Bend, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
33 of 44 people found this instruction helpful.
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No dryer heat
Took the back off with a cordless drill with an apex holder. I unplugged the old wires from the old heating element and plugged them into the new heating element. Put the back back on after testing it to make sure it worked and that was it. Since this element was in a housing it was really simple to reinstall the new one.
Parts Used:
Heating Element - 240V 5400W
  • lori from windsor, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
29 of 33 people found this instruction helpful.
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dryer vent screen seperated from frame
simply replace vent filter
Parts Used:
Lint Filter
  • Willard from Saxonburg, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 26 people found this instruction helpful.
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Unit would shut down in the middle of cycle and flash E1 trouble code
Had to remove the back of unit to access the area of subject part by removeing 12 to 14 screws also the gas line had to be removed. Two screws held the part in place. Unit now runs normal.Saved alot on repair costs!!!!!
Parts Used:
Thermostat, Internal-Bias
  • Jim from Tucson, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
30 of 40 people found this instruction helpful.
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Drier would not heat
Wife said the drier was not heating. I looked on the internet and found Parts Select. Followed the instructions to test the heating element, thermal cut-offs, and thermostat. This is really easy, you just touch the terminals with the voltage meter to see which ones are not transmitting current (with the drier unplugged). One of the thermal cut-offs was not transmitting current so I ordered the part Sunday night and had it by Wednesday morning and put it on it about five minutes. Steps:

1. Unplug drier
2. Unscrew back of drier
3. Unplug wires from terminals of the parts shown in Parts Select instructions (one at a time)
4. Get a basic voltage meter (I bought a cheap one at the big box store)
5. Test terminals (touch the red terminal on the voltage meter to one side, black to the other)
6. If the needle moves to the other side, the part is OK, if not order the part and replace.
Parts Used:
Thermal Cut-Off Kit
  • Jason from Birmingham, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
26 of 29 people found this instruction helpful.
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Dryer would not heat up; blow only air
I replaced the thermal cut off kit, and the dryer now had heat. Three days later, no heat; the thermal fuse also did not have continuity. Read on-line that overheating was the most likely cause. So, I checked the exhaust duct for blockage, but it was clear. Then, I removed the exhaust canister at the back of dryer; the entire bottom was filled with lint the size of a softball. The lint was heating up, and when it got too hot, it blew the thermal cut off. Cleaned out the lint, replaced the thermal cut off, and now it's fine. Moral of the story: Remove the lint canister and clean it.
Parts Used:
Thermal Cut-Off Kit
  • William from Sacramento, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
26 of 30 people found this instruction helpful.
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Dryer would not tumble.
I wasn't sure if the problem was the belt (probable) or the idler pulley assembly (less likely) but the total for both parts was about $26 plus shipping. So why not replace both to be sure?

As it turns out, my original idler pulley assembly does not turn. Rather, it has a concave semi-circular piece that is fixed in place. The belt ran in a groove in that piece.

The replacement part has a nylon wheel that turns. As a result of replacing the idler pulley assembly (which I don't think was necessary to fix my tumbling problem) the dryer runs much quieter. (We used to get a fair amount of squeaking when the belt rubbed).

As for the actual repair (I would rate myself as above average on tackling household repairs), it was about the simplest repair I've ever done. I followed the video provided on this site (excellent video) and it took less than 20 minutes -- cleaning up all of the lint/odds and ends under the washer and dryer took longer than the actual repair.

My only issue (minor) was disconnecting the electric harness. It did not slide as easily as in the video. I had to coax mine a bit with a small screwdriver (make sure your dryer is unplugged!!). I suspect it was simply a function of the harness never being unplugged -- the dryer is 9 years old.

I also felt great because I'm sure I saved a $125 service call (for only $26 in parts and 20 minutes of my life).

Good luck!
Parts Used:
Idler Pulley Assembly Multi Rib Belt - 92-1/4"
  • John from Minneapolis, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
24 of 25 people found this instruction helpful.
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Lid closes, switch wouldn't turn on machine.
Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.
Parts Used:
Lid Switch
  • Kenneth from Wilmington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
31 of 47 people found this instruction helpful.
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My Lint Filter was torn and had ragged edges
My husband pulled out the old filter and quickly installed the new one. It fit perfectly.

I'm so glad I was able to order the part. The machine looks like new.
Parts Used:
Lint Filter
  • Mary Ann from Farmingdale, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 22 people found this instruction helpful.
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Drum would turn but not heat.
After tearing the back off by removing the numerous 1/4 inch hex screws, and locating the schematic in the compartment behind the dryer controls, I took a multimeter on the resistance setting and tested all the components I deduced were part of the heating circuit until i found the upper limit temp fuse of was open (i.e infinite , OL, how ever your meter will display this). I ordered the kit from here and upon installation found I had a different type of Thermistat assembly then the kit came with, however, the kit did anticipate this might happen and had "some" instruction on modifying the wire harness to accommodate the part. Essentially if you have this older style you will need to do some basic wire stripping and crimping to make it all work. While I am an electrical technician on aircraft, anyone should be able to follow the how-to video on this page(which deals exactly with what I had) and with the proper tools install this part.
I also cleaned out and inspected the rest of the dryer since I had it all open, including looking for burning on the heating element and inspection of the rest of the wiring harness. Finally removed the lint chute by removing the two screws located under the lint basket door, and the nuts holding it to the dryer frame and did a work over on it, finding a lot of compacted lint and debris inside. A can of compressed air helped a lot for this.
Parts Used:
Thermal Cut-Off Kit
  • james from corpus christi, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
20 of 22 people found this instruction helpful.
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Washer would fill up, wash, then stop
I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
Parts Used:
Lid Switch
  • Glen from Plano, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
22 of 30 people found this instruction helpful.
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All Instructions for the KEYW977BWH0
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