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KEYE960WWH0 KitchenAid Dryer - Instructions

All Instructions for the KEYE960WWH0
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Dryer drum stopped turning
Popped the left and right side clips that hold the top, took out left and right side screws that held front face on, disconnected the wire that went to the door, tilted the door to me and lifted up from tabs on bottom. The old belt was broke, so it was easy to get off. Put the new belt on the drum making sure that the rubber ribs were touching the drum then I put the belt on the tensioner pully and motor pully. I rotated the drum by hand at least 1 full revolution to make sure that the belt was on right and it wasn't twisted, then I put everything back together. Easy 10 minute job... Art
Parts Used:
Multi Rib Belt - 92-1/4"
  • Arthur from Felicity, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Dryer was not rotating
Went on YouTube ,saw a video on how to diagnose and disassemble the dryer. Surprised how easy it was. I figured an appliance repairman would charge 100-150 so I would be wasting anything if I tried it myself.
Parts Used:
Idler Pulley Assembly Multi Rib Belt - 92-1/4"
  • Daniel from Lynchburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Broken belt
I watched the installation video. It was exactly as shown.
Parts Used:
Multi Rib Belt - 92-1/4"
  • James from Chicopee, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Tumbles but no heat
Tested sensors for opens and resistance found Thermo. fuse had open (NO CONTINUITY )order new Thermo Fuse was wary about resistance on Internal Bias Thermistor.Replaced both and problem was solved .Piece of cake if you are familiar with a Multi. Meter other wise it would be a guessing gam
Parts Used:
Thermostat, Internal-Bias Dryer Thermal Fuse
  • Danny from Niagara Falls, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Dryer stopped tumbling during a cycle, would not tumble afterward
Extremely easy! you can do this too. Just watch the video and have the few basic tools the video suggests. I am not skilled in repair at all. This part was shipped very fast and everything I needed was on the site. The hardest part was cleaning up the lint, seriously. Don't spend $100+ for a repair person to come to your home. This task is simple for anyone, any skill level.
Parts Used:
Dryer Thermal Fuse
  • Jennifer from tallahassee, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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no heat ,burner not turning on
unplug unit ,remove back cover six screws, slide off two wires on thermal fuse, remove one screw remove and replace fuse, reattach wires replace back cover
Parts Used:
Dryer Thermal Fuse
  • Donald from Orchard Park, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Dryer door would not close and latch on both catches w/o pushing them shut individually.
Our make/model was not on the online instruction, but it was similar. Ours had a glass (plastic)front window in the door. To remove the top catch you had to take out the top four screws that hold the door together (philips head screws) allowing you to pull back the gray plastic strip to access the top latch, then replace it like in the online directions using a needle nose pliers. The bottom catch, once the two remaining the screws were out gives you access to the bottom catch. Remove it with the pliers and snap the new ones into place. You can completely take out the window when you replace the bottom latch if you want.
Parts Used:
Door Catch Kit
  • David from Middleton, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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door wasn't shutting
Just pulled the old parts out on door latch and put the new ones in. Thanks Parts Select for your prompt response and easy process for order and shipment.
Parts Used:
Door Catch Kit
  • Tom from Crystal Lake, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Door latch mechanism broke and fell into door
Step 1: remove new latch from bag in which part comes. Step 2: push latch into hole where the other latch was. Step 3: enjoy having a dryer you dont have to hold closed with a folding chair.
Parts Used:
Door Catch Kit
  • Peter from POTTSTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Dryer would not run
Motor was tight, very hard to turn by hand. take the back motor mount strap off and you will be able to put an adjustable wrench on the shaft of the blower. you should be able to put vice grips on the pulley end and turn motor counter clock wise (CCW) to let handle of vice grips rest against the bottom of the machine and turn adjustable wrench CCW to turn off blower wheel. However, the one I did, the wheel was so tight I ended up having to break the blower wheel down small enough so I could pull the motor out. remove the front motor mount strap and pull the motor out. Install the new motor wheel and motor in the revers order. Set motor in place, install front motor mount strap, put blower wheel in from the back of the machine and start treading on the motor shaft. Then,from the front, tighten the blower with wrenches turning clock wise and put machine back together. Always unplug machine whenever working on it. If you go to Whirlpool web site there is a step by step video that will walk you through this entire process.
Parts Used:
Dryer Blower wheel Drive Motor with Pulley
  • Joe from Harrisburg, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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broken belt
follow video and fix.
Parts Used:
Multi Rib Belt - 92-1/4"
  • HUNG from KENT, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Dryer would not heat up, but ran.
Could not be any easier. For less than $20 and 15 minutes time, I couldnt be happier.
All that was needed is a nutdriver to remove a 1/2 dozen screws to take the back panel off. Then a phillips screw driver to remove the thermal fuse. Unplug 2 wires and then attach them to the new fuse. Put it all back together and done!. Working dryer.
PS: I had enough gas line and ducting connected to the dryer ,so thatt I was able to get behind it with out removing them. This may have taken another 15 min. if I needed to do this and two adjustable wrenches.
Parts Used:
Dryer Thermal Fuse
  • Bart from Hillsdale, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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The dryer was making a terrible sound and it stopped turning.
I lifted the top of the dryer. I unhooked the hangers from the door and took it off. I pulled the drum out, took the broken belt off, slid the new one around the outside middle of the drum, turning the rib side of the belt out,and ran the belt through the pulley attached to the bottom base of the dryer (tension pulley, right hand side), slid the drum back inside the dryer frame, reattached the door, closed and snapped the dryer lid and it worked great!!
Parts Used:
Multi Rib Belt - 92-1/4"
  • Cindy from Pelzer,, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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Ancient Kenmore Dryer
Your customer service was great, but your video wasn't particularly helpful because of the extreme age of my dryer. For one thing, with these really old dryers, you don't have to slide the drum out at all; you just unscrew the front panel and slip the belt in that way. The printed diagram that came with the belt helped me figure how the belt slips through the pulley assembly, but the drawing could have been more clear. In spite of my bickering, I probably saved $50 fixing it myself.
Parts Used:
Multi Rib Belt - 92-1/4"
  • Franklin from Eureka, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Drum not turning.....broken drive belt
Disconnect electric power, the top & cabinet are connected by 2 reusable locks about 4 inches from each front corner, use a thin flat putty knife or similar object, push inward on a lock while lifting gently on the front of the top piece, then let the top rest against the wall. ( a wire on each end of a safety switch for the dryer door may need disconnected) Remove a screw from each front corner of the cabinet, then pull upward on the loose front panel to access the drive motor, remove old belt. install new belt by lifting the front of the drum just high enough to allow the new belt, place groves of belt against the drum and around the motor pulley and belt tensioner, re-install cabinet front, (re-connect safety switch wires) return top and push down at cabinet locks.
Parts Used:
Multi Rib Belt - 92-1/4"
  • Ashby's from Foster, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the KEYE960WWH0
946 - 960 of 1141