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My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
Door repair assembly was simple, did without any instructions or manuals. Fan assembly, the actual fan replacement was easy, it was the number of pieces of metal that needed to be removed i order to get the main rear panel off to access. Also had to remove panel from inside the oven; requires two people to loosen screws from inside while the other person holds the fan assembly from the rear side of the oven. Didn't have any instructions for this task either, figured it out anyway, just follow the layers.
We have double wall ovens and each one only had a single oven rack in it. After 3+ years, I was tired of dealing with the issue so I ordered two new racks from PartSelect. They came quickly and fit perfectly. All I had to do was open the box, remove the rack and slide it into the oven. No muss, no fuss. Why didn't I do this years ago??
Similar to another customer, the racks were not removed before self-cleaning. The issue was that I AM THE HUSBAND and I admit that I did it. Ooops. Great price and if I do it again, I will go back to parts select to get a replacement.
It was very easy. Disconnect the electricity. Take the two screws out that hold the top in place. Raise the top and with the pliers change all the electrical connections and retaining bars. Install the two new burned tops. Lower the top and re-install the two retaining screws.
Upper double oven would not heat following a power failure during the clean cycle
I turned off the power from the circuit breaker. I then removed the doors and the trim package from around the oven. I slid out the oven and had my husband help me lower it to the floor. I removed the back covering and then removed the wires connected to the old thermostat. I unscrewed the old thermostat and replaced it with the new thermostat. Did everything in reverse and it seems to be working very well. It took about 30 minutes total. Some sites suggested that a fuse needed to be adjusted/replaced. In this kitchen-aid double oven and I'm assuming whirlpools as well, the thermostat/fuse is one piece located on the back of the unit. It was very simple. The piece cost $47. Such a great investment of time and money. I had the piece in 2 days, without paying extra postage.
Burned out heating element for radiant heat burner
I watched the video, purchased the correct heating element and did the repair as illustrated in the video. I simply removed the cook top, removed the ground wire, removed the wiring harness, removed the failed heating element, installed the new heating element and reinstalled the wiring. Piece of cake!
Contractors on my home did not tighten nuts on terminal block when installing. This caused an arch across terminal burning up unit .
Repair took 10 minutes time. Used Phillips screw driver and pulled terminal block off stove. Pulled wires off with socket set. Replaced terminal block and reattached wires and block to back of stove. I had called sears to order part and lady tried to sell me a 135 dollar part even though I advised her it was a terminal block. WOW I'm glad I know what I needed. That's when I went with parts select. Easy ordering delivered within five days.
