Popped out broken switch with blunt flat edged instrument. Disconnected switch from unit . Plugged new piece in and reinserted into side panel of refrigerator. Very easy.
use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks
The glass shelf sits on top of the crisper housing. That was the problem since when I turned the housing over to clean, the glass fell off. I just had to set the new part on to the housing and it was fixed. I do want to comment on how easy it was to find the part on your website, how reasonable the price and the quick delivery. Thanks!
Glass broke when I was cleaning it. Do not take out the shelf with the glass. Clean glass separately
I opened the large cardboard container the way it appeared to have been sealed. I knew i was dealing with glass. It was packed soooo great! After opening I Saw that the glass was tucked behind a separate piece of cardboard. Glad I had laid the package on the table to open. This made it easy to lift up out of the package. I went over the glass with a slightly damp cloth and dried. Peeled off the little stickers and laid it on top of the shelf supports and middle divider. It rested down right on top and eased into place. Wah-la!! All done! Thanks! Easiest repair I have ever had, and I am almost 70 with a lot of history in repairs!!
I took all items off the glass shelf. Removed the two crisper drawers. Removed the glass shelf. Installed the center rail. Replaced the two crisper drawers, the glass shelf and all items. Job done in less that 1 min. Thank you for great customer service and quick delivery.
inst said,"50 pct of the time this calls for new capacitor," so we changed the capacitor. Same prob. It also said,"25 pct of the time it's the bi-metal thermostat" So we ordered it. We removed the plastic rear panel from inside the freezer comp. using small nut driver. Here we found much ICE surrounding the defrost unit, three inches thick. We thawed the whole mess. and the freezer has worked fine ever since. I think my habit of getting ice cubes from the inside container rather than from the ice cube dispenser, had kep t the freezer door open too much, interfering with the normal defrost cycle and allowing ice to build up over time so that it finally defeated the system. My new rule, "get ice cubes only from the front."
freezer and refrigerator compartments not cold enough
Used the suggested problem list here to narrow down that the repair was most likely the run capacitor. Poped the new one in and I now have better control of my compartment ranges. I have a temperature gauge in each compartment. Check them every opening of the doors.
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
