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KBRS19KTWH4 KitchenAid Refrigerator - Instructions

All Instructions for the KBRS19KTWH4
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freezer would not freeze
inst said,"50 pct of the time this calls for new capacitor," so we changed the capacitor. Same prob. It also said,"25 pct of the time it's the bi-metal thermostat" So we ordered it. We removed the plastic rear panel from inside the freezer comp. using small nut driver. Here we found much ICE surrounding the defrost unit, three inches thick. We thawed the whole mess. and the freezer has worked fine ever since. I think my habit of getting ice cubes from the inside container rather than from the ice cube dispenser, had kep t the freezer door open too much, interfering with the normal defrost cycle and allowing ice to build up over time so that it finally defeated the system. My new rule, "get ice cubes only from the front."
Parts Used:
Capacitor
  • Michael from HELENDALE, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Freezer occasionally had a temperature alarm.Clicking noise also.
Was told capacitor was problem 90% of the time.Capacior was not the problem.Bad start relay.
Parts Used:
Capacitor
  • Barry from FORD CITY, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Ladder hook for shelves broke.
Hook just clips right into the channel in seconds.
Parts Used:
Crisper Drawer Cover Support
  • Helene from Matawan, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Broken center crisper rail
Lift off glass shelf and insert tabs of rail on each end , replace shelf.
Parts Used:
Refrigerator Center Crisper Drawer Slide Rail - White
  • Neil from WILMINGTON, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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compressor not running
Removed the access panel on back of unit located the Run Capacitor on the compressor and removed the bad one and put the new one on and pugged refrigerator back in and it started up and works fine now
Parts Used:
Capacitor
  • Doug from Lancaster, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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freezer and refrigerator compartments not cold enough
Used the suggested problem list here to narrow down that the repair was most likely the run capacitor. Poped the new one in and I now have better control of my compartment ranges. I have a temperature gauge in each compartment. Check them every opening of the doors.
Parts Used:
Capacitor
  • Michael from Colorado Springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Water pooling on the floor.
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
Parts Used:
P-Trap Drain Tube Kit
  • Michael from McKinney, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
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Parts ordered on Sun Arrived Tues (local stores closed)
Talking with the service tech and youtube video it was a snap... Saved a service repair and a 25% parts mark up..
Parts Used:
Slide Bracket - White - Right Side Slide Bracket - White - Left Side
  • David from Blairsville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Noisy, running constantly motor in damper unit.
Unsnapped and pulled off small cover exsposing two phillips head screws. I removed larger cover and styrofoam insert fully exsposing the damper unit. i unplugged same and with a 1/2 inch wood chisel was able to release the "snaps" holding the old unit in place. Simply reverse procedure to install new unit.
Parts Used:
Damper Control Assembly
  • lawrence from TRAVERSE CITY, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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About twicw per year the freezer would ice up because the control board didn't activate the defrost element
Removed the cover using a mirror to see how to release the clips on the rear side of the cover, removed the circuit board noting how everything was installed and also visually verified the part was the same. Broke the circuit at the designated score, installed and followed instructions for programming. All is well now.
Parts Used:
Electronic Control Board
  • Larry from GOLDEN, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Light out.
Popped out the old switch and replaced it with the one dying
Parts Used:
Door Switch
  • Carlton from CHICAGO, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Old glass broke , new glass fit perfect
Just set the glass shelf onto frame perfect fit
Parts Used:
Glass Shelf
  • Jacob from SHEBOYGAN, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Difficulty removing old switch.
Everything went as planned except the cold temperature (freezer door switch located inside freezer) made deflection of the switch locking tab difficult to remove. Letting the switch warm up was not an option.
Parts Used:
Door Switch
  • Ronald from HUNTINGTN BCH, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The refrigerator was working for just 1 minute and breaks, I discovered that the fan was not working , I understood that there wsa something wrong with the condenser fan motor. I just order a new one.
The installation video for condenser fan motor helped a lot to know how to disconnect the old fan motor and connect the new one. So easy just know how to remove and put back the fan gently, observe carefully where is the center and the connector position; 15 min after everything was done and the unit works well to date.
Parts Used:
MOTOR-COND FAN,115VAC 1090RPM
  • John from PHOENIX, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Refrigerator not cooking, control buttons not working, condensor in freezer area froze up.
Used UTube directions the ones that came w/part we're too generic
Parts Used:
Electronic Control Board
  • Mike from DENVER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the KBRS19KTWH4
106 - 120 of 291