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KAWE764WAL0 KitchenAid Washer - Instructions

All Instructions for the KAWE764WAL0
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Cold water flowed slowly
First, be sure to take the washer apart properly! The first time I fixed my washer I took it apart the hard way to change the clutch, and believe me it took longer to put it back together!
This time I was replacing both the water inlet valve and the hose leading to the disperser.
First remove the two screws holding down the control panel. It then flips back and hangs out of the way behind the washer. Then remove the spring-clip holding the rear plate to the body of the washer, one on each side under the control panel.
Next you need to remove the screws holding the body down to the base at the rear of the machine.
I then tipped the body of the washer forward and let it rest on a bucket so I didn't have to take it completely off. Then it is easy to access the hose and the water inlet valve. Shut off the water and remove the supply hoses to the washer. Remove the two screws holding the water inlet valve to the rear of the washer using a nut driver. Next remove the wires to teh inlet valve, making sure to note which one is cold and hot, and which orientation they are. Mine was yellow on top and brown on bottom. Next remove the springs clamps holding the hose on. Replace the hose re-using the same clamps. Replace the water inlet valve reverse the process to re-assemble the washer. Tilt the body back on, put the screws in the base, clamp the back to the body, flip the contorl panel back over and insert the screws. Reattach the water supply lines and you are done!
Parts Used:
Water Inlet Hose Water Inlet Valve with Mounting Bracket
  • Timothy from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
33 of 37 people found this instruction helpful.
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unbalanced load...knocking sound.
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.
Parts Used:
Spring Outer Bracket Bracket, Spring Outer (L.F.) Screw
  • Edward from Easthampton, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
31 of 36 people found this instruction helpful.
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top half of agitater not working properly
Removed softner dispenser, removed bolt on top of agitater,replaced parts supplied with repair kit.
Directions were inclosed in package that were easy to follow.I ordered Thrust spacer not knowing it was included in repair kit.

I WAS VERY PLEASED WITH YOUR WEB SITE AND DELIVERY TIME.
Parts Used:
Agitator Repair Kit Thrust Spacer
  • Philip from Flat Rock, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
28 of 29 people found this instruction helpful.
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Washer would fill/empty but would not agitate nor spin
Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.

Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.

Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.

Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.

Replaced clips to hold motor on transmission and reinstalled screws holding clips.

IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!

Attach pump onto motor and replace clips. Double check everything is back in place.

Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.

First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
Parts Used:
Direct Drive Motor Coupling
  • Ted from SOUTH MILWAUKEE, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
30 of 35 people found this instruction helpful.
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Found cracked brake shoe
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, then used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.
Parts Used:
Brake Shoe Assembly
  • Michael from Trafalgar, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
31 of 39 people found this instruction helpful.
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Washer would not spin and the agitator would not turn
I basically dismantled the washer and turned the washer over to access the motor,transmission and pump.I disconnected the electrical connections first.I then released the clips for the pump and the clips for the transmission.The coupler was broken in little pieces.I went to Google to search for parts and happened to reach your Web Site.I found the part number for the coupler from the schematic and ordered it.It was then I discovered the part number for the cam dogs for the agitator so I ordered it also.While on you site I read the various troubleshooting stories and how each was repaired.I put myself through a lot of unnecessary work by dismantling the whole washer when all I had to do was turn it over and access it from the bottom.The parts arrived in three days and the install was rather simple thanks to the direction of your site.I had a heck of a time reassembling the washer but all in all $42.00 was a lot cheaper than a repairman or a new washer.We now have a working washer and no leaks.
Thanks to your site ,I have a happy wife and clean clothes.
Parts Used:
Direct Drive Motor Coupling Agitator Repair Kit
  • Gilbert from Fair Lawn, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
31 of 39 people found this instruction helpful.
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water overflowing when filling
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!
Parts Used:
Water Pressure Hose - Cut-to-Fit Water Inlet Valve with Mounting Bracket
  • Marni from Buhl, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
34 of 54 people found this instruction helpful.
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Water constantly dripped into washer when it was off.
Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Water valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • MARK from MARION, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 25 people found this instruction helpful.
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Two leaking hoses in my washing machine
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.
Parts Used:
Drain Hose Tub-to-Pump Hose Kit
  • Marc from Morton Grove, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
28 of 38 people found this instruction helpful.
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Washing machine not spin drying
Please note that there is a very though instruction video under, PS 334641 clutch assembly, which deals with this subject. I removed the three bolts holding the motor and transmission onto the center post and the screw holding the agitator to the center drive shaft. I also removed the wiring harness to the motor. I then pulled the motor and transmission out the bottom of the machine. I found that that there was a white nylon drive part, which was broken, that connected the transmission to the center agitator shaft, through the brake mechanism. That's why the machine didn't spin dry. The brake mechanism was full of transmission oil, which might have caused or contributed to the problem. When I looked for the PS334641 clutch assembly, which contained the part I needed, I found the video that showed me how to remove the part properly. The part wasn't that hard to change, but I also decided to change the gear case cover seal PS340984, because of the oil leak. That's a bit tricky if you haven't changed a seal before, but an automotive shop could probably change it for you if your transmission was leaking. I wasn't able to remove the out side covering of the machine, but there was enough room to work from the bottom. Following the video, the rest went well, but I should have changed the rubber motor drive part that connects the motor and the transmission, since it was pretty worn. Next time.
Parts Used:
O-Ring Washer Gear Case Cover Seal Clutch Assembly
  • Gerry from Tenino, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
24 of 26 people found this instruction helpful.
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Lid closes, switch wouldn't turn on machine.
Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.
Parts Used:
Lid Switch
  • Kenneth from Wilmington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
31 of 47 people found this instruction helpful.
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Agitator was locked up
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
Parts Used:
Direct Drive Motor Coupling
  • Roger from Palmyra, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
24 of 28 people found this instruction helpful.
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Upper agitator not working
Read the directions in the repair kit first- a 7/16" socket and 10" extension is needed. Assembled new dogs on agitator "cup" and retainer, added marine(waterproof) grease to assembly washer, replaced bolt anyway and installed new o ring. Took less than 15 minutes-READ ALL DIRECTIONS FIRST!
Parts Used:
Seal, Inner Cap Agitator Bolt Agitator Repair Kit
  • Eric from Saint Petersburg, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
23 of 25 people found this instruction helpful.
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In the spin cycle, drum would'nt spin unless assisted
First off unplug the machine then turned off H/C water supply and removed hoses, laid the machine on its side, removed 3 motor supp. bolts, loosened drum pulled out shaft and clutch assembly was right there. Also replaced coupling while it was apart. And to think, a svce company wanted 179.00 just to walk in my door and diagnose the pblm. Then, parts and labor were extra. Thanks for the help/advice, piece of cake!!!!!!!
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • ANTHONY from NY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
22 of 24 people found this instruction helpful.
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agitator making noise and didn't want to turn
I unsnapped the top of the mechanism and removed the agitor assembly, (I had already put together the new one,) I just had to unsrew the old one to get it out and screw in the new one. This took me less than 10 minutes from start to finish. My husband was away for the week and this was left up to me if I wanted it done. So I (a female) decided that I would attempt it.
A Piece of Cake. thanks to Parts Select, I have a few more years with this machine. I was really hating to purchase a new machine. So for less than $25.00 with no service call "I Fixed It!"
Parts Used:
Agitator Repair Kit
  • Jo Anne from Crossville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
21 of 22 people found this instruction helpful.
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All Instructions for the KAWE764WAL0
46 - 60 of 1595