Models > JTP11WP

JTP11WP General Electric Range - Overview

Sections of the JTP11WP

[Viewing 5 of 5]
Keep searches simple, eg. "belt" or "pump".
Oven Sensor – Part Number: WB21X5301
Oven Sensor
★★★★★
★★★★★
(5)
PartSelect #: PS236043
Manufacturer #: WB21X5301
It is possible that your oven is cold because of a fault in the temperature sensor. The temperature sensor regulates oven temperature in modern ranges, like a thermostat. It is on the back wall near t...
$152.00
  In Stock
ROCKER SWITCH – Part Number: WB24K5022
ROCKER SWITCH
PartSelect #: PS236583
Manufacturer #: WB24K5022
$39.34
  In Stock
DISCONTINUED – Part Number: WB2X8094
DISCONTINUED
PartSelect #: PS242870
Manufacturer #: WB2X8094
  No Longer Available
"SCREW 10-24 X 1/4"" " – Part Number: WB1K12
"SCREW 10-24 X 1/4"" "
PartSelect #: PS234105
Manufacturer #: WB1K12
$7.69
  Special Order
Screw – Part Number: WB1X5856
Screw
PartSelect #: PS234925
Manufacturer #: WB1X5856
$10.18
  Special Order
HARNESS-OVEN SENSOR – Part Number: WB18X5113
HARNESS-OVEN SENSOR
PartSelect #: PS233757
Manufacturer #: WB18X5113
$33.46
  Special Order
GLASS INNER – Part Number: WB36X5656
GLASS INNER
PartSelect #: PS247506
Manufacturer #: WB36X5656
  No Longer Available
CONTROL – Part Number: WB27X5482
CONTROL
PartSelect #: PS240111
Manufacturer #: WB27X5482
  No Longer Available
HANDLE LOCK KNOB White – Part Number: WB15X5191
HANDLE LOCK KNOB White
PartSelect #: PS232312
Manufacturer #: WB15X5191
  No Longer Available
BOLT-DOOR LOCK – Part Number: WB1X1069
BOLT-DOOR LOCK
PartSelect #: PS234399
Manufacturer #: WB1X1069
$26.98
  Special Order
SCREW – Part Number: WB1X1443
SCREW
PartSelect #: PS234597
Manufacturer #: WB1X1443
$7.61
  Special Order
GLASS-CLEAR – Part Number: WB36X5654
GLASS-CLEAR
PartSelect #: PS247505
Manufacturer #: WB36X5654
  No Longer Available

Questions And Answers for JTP11WP

Be the first to ask our experts a question about this model!

Common Symptoms of the JTP11WP

[Viewing 5 of 5]
Little to no heat when baking
Fixed by
these parts
Fixing
Show All
Oven not heating evenly
Fixed by
these parts
Fixing
Show All
Oven is too hot
Fixed by
these parts
Fixing
Show All
Will Not Start
Fixed by
these parts
Fixing
Show All
Element will not heat
Fixed by
these parts
Fixing
Show All
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Oven tempature was approximately 150 degrees to low
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.

SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.

FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.

REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!

Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.

As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.

Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.

If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.

You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
Parts Used:
Oven Sensor
  • James from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
220 of 258 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Oven would not heat to the correct temperature
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
Parts Used:
Oven Sensor
  • Michael from Lawrenceville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
37 of 60 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
F2 error message on my GE oven indicated need for new heat sensor
After unscrewing the old heat sensor from inside the oven, I pulled the range away from the wall, got behind it and removed the small panel over the heat sensor. Naturally, the plastic clips connecting the heat sensor to the range wiring wouldn't come apart, so I eventually had to simply pry them apart with two pliers. Then, naturally, the new plastic connector clip on the replacement part didn't match the clip from the range, so I had to cut off both receptacles and strip the wires, then used the provided wire nuts to make the connections. After that, it was easy, just secured the heat sensor inside the oven and replaced the panel. I didn't push the range back against the wall until I tested the repair. It worked fine!
Parts Used:
Oven Sensor
  • Joseph from Brick, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
25 of 29 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!