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The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
Repair was slow, due to replacement part was incorrect. Original part had two spring loaded spacers, & holes for them to sit in. The replacement part did not have holes. I was able to drill two holes to make it work.
Turned off power. Opened range door, removed 2 screws that held top in place. Took a photo of the existing wiring for reference. Removed old burner. Be careful with spacers & springs. If dropped, they will be hard to locate in the insulation. Replaced wiring connectors & verified proper location with photo. Closed cover, replaced 2 screws & turned on circuit breaker.
The new cook top required more room below to accommodate the exhaust fan.
First I removed the cabinet shelf that was in the way, using a saw and hammer.
Second, I tried to locate the transition exhaust part but could not identify the part until I found Partselect.com on the net. They had the diagrams showing the parts and placing the order with them was a snap.
Third, the transition exhaust was taped in position with aluminum tape.
fourth, I connected the wiring, with the electricity shut off at the breaker panel, as indicated on the placard attached to the cook top.
Fifth, and most difficult was running the 6 inch diamater exhaust duct to the outside vent. The vent was buried in the far back corner of the cabinets. The duct I used is aluminum and extends out to 8 feet in length. The metal tape was used to connect it to the transition exhaust.
It was a straight forward job with no real problems other than working in close quarters.
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Two stage burner was not working on the outer part of burner.
Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.
I hired a company to do the work. Two guys had to completely remove the cooktop and then disassemble it...remove the glass, etc. Required dismantling the ventilation system in order to remove the cooktop. I considered doing it myself but glad I hired a pro. Cost $100...worth every penny.
Followed directions that I found on the internet and it was easy to remove the old burner and replace it with the one I ordered from you. There was no problems at all.
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
The part arrived much sooner than I anticipated. The job was a little harder and took a little longer for me because I'm not good at repairing things. I usually have to call someone. However, I followed the step by step instructions that were provided both on the website and with the mailed item and had no problems. The instructions were clear and easy to follow. The tools needed were very basic - all of which I had on hand. If I could do it - anyone can.
