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Bulb entirely to small and unopened
Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit. JennAire book showed Part 74004458-halogen bulb part PS 11765655 was substituted. I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven. I need the correct part where do I return the unopened $29.95 bulb for credit on my card and receive the correct one????? Carolyn Sanders 817-319-6581 Order 21938961
EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB. RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES. MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
Could not complete the repair due to broken part when arrived. Reached out to service department but have not heard back. Maybe email did not go through due to pictures attached of part condition once arrived.
We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope. Requested refund and ordered directly from factory.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.