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JGP963CEC2CC
JGP963CEC2CC General Electric Cooktop - Overview
Sections of the JGP963CEC2CC
[Viewing 3 of 3]Manuals & Care Guides for JGP963CEC2CC
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Grate Foot
PartSelect #: PS2353327
Manufacturer #: WB02T10461
The Grate Foot is a black rubber part which attaches underneath the grate in order to protect your stovetop from being scratched, which it does by cushioning the grate on your gas range. If this part ...
$12.51
In Stock
Spark Igniter
PartSelect #: PS11736298
Manufacturer #: WB13X27058
Also known as spark electrode. This part helps your burner ignite and produce flame.
$63.66
In Stock
Top Electrode Mounting Clip
PartSelect #: PS3510420
Manufacturer #: WB01K10112
Sold individually.
$13.71
In Stock
Screw
PartSelect #: PS271689
Manufacturer #: WH2X930
This screw is sold individually.
$12.22
In Stock
Gas Pressure Regulator
PartSelect #: PS2337785
Manufacturer #: WB19T10078
This comes set from the manufacturer for Natural Gas. It also includes the conversion to Liquid Propane.
This valve automatically cuts off the flow of gas at a certain pressure.
$54.42
In Stock
Spark Igniter Switch and Harness Assembly
PartSelect #: PS953093
Manufacturer #: WB18T10338
No Longer Available
LP Orifice - Center
PartSelect #: PS1020519
Manufacturer #: WB28K10288
This orifice spud changes the burner from natural gas, to liquid propane. This orifice is sold individually. Size: .74mm
$8.54
In Stock
Questions And Answers for JGP963CEC2CC
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Jan
March 13, 2022
None of my 5 burner igniters are working. All went out at the same time. Do i need to replace each igniter or is there a main igniter that needs replacing?
For model number JGP963CEC2CC
Hi Jan,
Thank you for your question. If the surface burners are not igniting, there are a couple of things that you will need to check. First check and see if the burner caps are aligned correctly. If they are not aligned correctly, you will need to re-position them. If you have recently cleaned the cooktop or if there has been excess moisture on the cooktop caused from either cooking or spills, remove the burner caps and allow the burners to dry out before using them again. You may also use a cloth to wipe up the excess moisture. If there is food debris in the burners, they will need to be cleaned, so they can work properly. If you have done all this and the burners will still not light, you may need to replace either the spark module, the spark ignition switch or the spark igniter. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Common Symptoms of the JGP963CEC2CC
[Viewing 3 of 3]Will Not Start
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Gas igniter glows, but will not light
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Touchpad does not respond
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Burner wouldn't light
I removed the old igniter by working a thin screwdriver under the edge of the igniter, and carefully prying it up. I then used pliers to pull off the electrical wire. Connected up the new igniter, and pushed it back into the hole. A very simple repair.
I've replaced 2 igniters on this stove. My symptoms were that when I tried ... Read more to light one of the bad burners I heard clicking, and could see the spark on the other (working) burners. So I knew the basic sparking function was working. Just that the igniter on the broken burner would not spark.
I've replaced 2 igniters on this stove. My symptoms were that when I tried ... Read more to light one of the bad burners I heard clicking, and could see the spark on the other (working) burners. So I knew the basic sparking function was working. Just that the igniter on the broken burner would not spark.
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Parts Used:
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Jeffrey from Freehold, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
50 of 59 people
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Grate Foot had worn out
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.
Parts Used:
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Kathryn from Star City, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
24 of 30 people
found this instruction helpful.
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Replacing Spark Igniter
Pulled the old one out. Disconnected the wire. Repaired the frayed wire cover with Liquid Tape. Connected the wire. Inserted the new part into the hole. This is after installing a new spark module earlier. But that was dumb easy too. So for about $100 bucks in parts and an hour of my time I saved myself the appliance repairman money and
... Read more
agonizing scheduling and dealing with them for the price of gold. I also replaced all the gaskets on the burners in that time. It so easy even a financial planner could do it.
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Parts Used:
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RICHARD from HERNDON, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
11 of 15 people
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