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JES9860BAB18 Jenn-Air Range - Instructions

All Instructions for the JES9860BAB18
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The oven door didn't shut all the way
Clearly, the oven gasket was not the cause of the problem.
The hinge replacements did not fix the problem. I think the problem was that the hinge's mating part inside the door had been deformed, perhaps by leaning on the door when fully opened. I compensated for that by placing two stacked magnets near the upper hinge mounting screw hole on the inside of the oven body. (0.75" screws , 8-24 or metric equiv., needed for the upper screw location.) This gave the hinge about 15 degrees of additional door tilting force. In addition, I added 6 ceramic magnets across the top of the door mating surface, kudos to that website. Now it pulls fully flush with the magnets.
Ceramic magnets are good to 400+ degrees and they come in boxes of 120 for $12.00.
I only had one oven as a sample, but I could see what I thought was deformation on the inside of the oven door where the hinges are inserted. In this case, I think that makes (only) hinge replacement futile.
Sorry if this solution does not fit your marketing desire, but I did leave the new hinges installed.
Parts Used:
HINGE- DOO
  • Barrett from MERCER ISLAND, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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one side of cooktop did not work
I took out the side of the cooktop that did not work. I had to take off the bottom of the cooktop and checked where electricity was going and not going. Once I found the part that needed replacing, I went on the website, search for Jen-Air cooktops and model number. From the sketch on the website, I was able to order the part needed. I decided to get 2 in order to replace both parts at one time, just in case. The part arrived quickly and was easy to install. The most time I spent was taking the backside off the cooktop and cleaning it.
Parts Used:
Burner Cartridge Terminal Block
  • Rebecca from Broadway, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 13 people found this instruction helpful.
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cook top module would not heat.
The contact spades were burned from 10+ years of use and the cook top module was worn. I disassembled the module, taped the top to protect the creamic cook top, sanded the metal and spray painted to restore the original white finish. On the bottom half I replaced one missing pop rivet and cleaned and spray painted the bottom to restore to the original black. When the contact spades arrived, I replaced the contact spades and reassembled the module. It now works and looks like it did when it was new.
Parts Used:
Cartridge Male Contact Spade
  • Daryl from Olathe, KS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
8 of 10 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 52 people found this instruction helpful.
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Lower range burner element burned out
Should have been under the 'very easy' category, unscrew 2 screws, pull out old element, disconnect wires, reconnect new wires and screw back in. Unfortunately the right wire disconnected while pulling out the element, so I had to pull the the stove out, disconnecting vents in the process, then remove the back to be able to feed the wire back in thru the element hole . While back here I noticed that the reason the wire came off is that the way it was routed behind the stove cover was such that there was virtually no slack to be able to pull the element out in the first place. I'll bet that at the factory, the element was installed first, THEN the wires were connected. Whoever was on the line that day made extra sure of no slack in back, and that made the job take 5-6 times longer than it should have. As for the part replacement, it was a perfect match to the original part so it was super easy once the wire got back in the oven...
Parts Used:
Bake Element
  • Andrew from SAINT PAUL, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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glass pane was cracked during the cleaning process
needed to completely dis assemble the oven door to get to the inner pane of glass...took some time...I was able to do it on my own...could possibly go a little quicker with two people for a few of the steps...but possible by one...then reinserted the glass pane...and then need to re assemble the door layer by layer...up and working again...would have cost several hundred dollars if need to call a repair person in...this way was the cost of the piece..less than $70 ... and my time...well worth it....thanks
Parts Used:
Inner Door Glass Pane
  • Ellen from Shelton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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my wife wanted matching coil elements.
removed grill cartridge and replaced it with the new coil element cartridge.

It was like having a brand new range.

Thank you for your fast and reasonable service.

YOU WILL ALWAYS HAVE MY BUSINESS!
Parts Used:
Cartridge 4 Spades - Stainless Steel
  • Morris from Yazoo City, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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We are renting a house with a stove that only had two burners on one side and a grill element on the other. We needed four burners.
This was an extremely simple repair. No screws, no nothing. If you can plug in a lamp, you can swap out this part just as easily.
Parts Used:
Stove Cartridge Assembly
  • Michael from Palo Alto, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 9 people found this instruction helpful.
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replace element cartridge
I placed my order online and received the replacement parts the very next day - thank you so much!!
The hardest part of this repair job was removing it from the boxes! Pulling out the old cartridge and inserting the new was as easy as could be!
Parts Used:
Stove Cartridge Assembly
  • Kathleen from Ledyard, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 6 people found this instruction helpful.
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My old element finally went out
Easy peasy...1. Take 2 screws out to remove the back cover. 2. Unplug the 2 wires from the element. 3. Remove the 2 screw holding the element from inside the oven and take out the old element. Repeat the steps above in reverse order.
Parts Used:
Bake Element
  • Ricky from JASPER, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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The Burners on the stove stopped working
I was told that we needed a new stove at an estimated cost of $3900. I decided to google the parts that were not working after I was able to identify the Part number & model. I was first advised to look at Lowes, which I did and was not successful. I did another web search the Part Select site came up. At first I was able to find the part, but the color. A simple phone call and a helpful (Human) voice at the other end gave me a new model number and in less than 5 minutes I had made my order. Total cost $368.00 including shipping and handling. My stove is working like new. Total savings $3500 and change. Satisfaction 100%. I have placed the web site in the must have category.
Parts Used:
Stove Cartridge Assembly
  • Horacio from Laredo, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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We Wanted To Update The Kitchen
Openning the box was the most time consuming and difficult part of the install. The actual replacement took less than a minute for each unit. It was plug in and ready to cook. Lifted the old unit up and out and the new ones slid right in. It looks like a new stove top now. P. S. Delivery was very fast!!!
Parts Used:
White Radiant Element Cartridge
  • Stephen from Fair Play, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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Oven would stop heating after a few minutes of operation
Heat escaping from the top of the over door would overheat the electronics and cause the system to show error codes F1 and F3-1. Error code F3-1 suggests that the oven temperature sensor was bad. I replaced the sensor but that did not stop the problem. Replacing the oven door gasket stop the heat leak and solved the problem. I simply pull the old gasket off the door (it stuck a bit at the bottom but a pair of pliers solved that problem, then push the new gasket into place without any tools. The old gasket was very hard and non-complient where food had spilled on it and baked hard.
Parts Used:
Door Gasket
  • John from Ashland, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
5 of 5 people found this instruction helpful.
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needed to replace the old burner cartridges
1. Lifted out the old burner cartridges
2. Opened the box from PartSelect
3. Inserted the new burner cartridges

It's plug and play. No tools required !
Parts Used:
Stove Cartridge Assembly
  • Michael from Crysta Lake, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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heating coils (burners) were not working
when the new cartridges came in all I did was unplug the old and plug in the new and I had a new stove
Parts Used:
Cartridge 4 Spades - Stainless Steel
  • Carol from Holbrook, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 8 people found this instruction helpful.
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All Instructions for the JES9860BAB18
46 - 60 of 312