Models > JE940PV01 > Instructions

JE940PV01 General Electric Microwave - Instructions

All Instructions for the JE940PV01
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Light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.
Parts Used:
Secondary Door Switch
  • Timothy from Middletown, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
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broken cooking tray
Checked the make and model number of unit, went on line and it was quite easy to find the replacement part and order it. The part fit exactly as the original and I didn't need to replace the entire microwave.
Parts Used:
Cooking Tray
  • Mrs Barbara from Howard Beach, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave would not turn on
Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.
Parts Used:
Secondary Door Switch
  • Prashant from Dardenne Prairie, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Husband dropped the cooking tray
Super easy. Opened the box and put the tray in the microwave.
Parts Used:
Cooking Tray
  • Heather from Youngsville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Stopped heating and had a banging noise
I took instant pictures at each step to make sure I put the wires back correctly. Removed the front panel. Discharged the capacitor with a voltage meter. Removed parts in front of the magnetron. Removed and replaced the magnetron. Reassembled. Works find now. Small hands, a flashlight and a magnet (for dropped screws) would help. I did not need the pictures.
Parts Used:
Magnetron
  • Alan from Bonita, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Unit would not come on.
removed access panal, found soft switch as discribed on your web site. removed and replaced.
Parts Used:
Secondary Door Switch
  • Phillip from Umatilla, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave came on when door open
Turn off main power bracker. Removed fan vent, removed control panel, disconnect leads to the three monitor switches. Replaced the secondary switch (top). Reversed procedures.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Barry from Navarre, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broken Cooking Tray
We were remodeling our kitchen and installing new custom Kraftmade cabinets. The microwave had to be removed to install the new cabinet above the stove, during the process of taking the microwave down we forgot to take the inside pieces out of the unit, the door popped open and the tray fell on the floor and broke. I ordered a new one, by the time the cabinets were in the tray was here and we reinstalled the microwave.
Parts Used:
Cooking Tray
  • Renee from Stokesdale, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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would not turn on - plug in and would shut off right away
thank you very much.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Vita from Flagstaff, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave worked but oven fan came on when door was opened - should onlly come on when oven is operating.
Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.
Parts Used:
Secondary Door Switch
  • Gerald from Mountain View, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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I broke the glass plate while cleaning it.
I ordered a new plate and fit perfectly. No tools. no fuss no muss. Thanks Partselect.
Parts Used:
Cooking Tray
  • Christopher from Cathedral City, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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no hot
every thing is working, but no hot
Parts Used:
Monitor Door Switch Secondary Door Switch
  • charlie from spring, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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plate broke due to excessive heating
replaced the glass tray and the part fit perfectly in place.
Parts Used:
Cooking Tray
  • Philip from Boulder, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Motor and fan turned on when door was opened.
Loosen the two long anchor bolts that screw into the top of the microwave cabinet. These are usually in a shelf or cabinet directly above the microwave. Tilt the microwave forward enough to remove the 2 Phillips head screws from the top of the microwave cabinet. They are near the front. When these two screws are out, remove the fan vent. Once the fan vent is off, remove one screw that holds the control pad in place. Let it hang down. Just to the left of the control pad, you will see wires leading to three switches that close when the door is closed. Use a torx driver to remove the two screws that hold the switch bracket in place. With the bracket out, unplug the wire harnesses. On the opposite side of the wiring connected, a tab holds each switch in place. Lift the tab and slide the switches out. Usually, the bad switch will be identified by a loose or broken spring. Test them by pressing down on the switch. If you notice the bad switch spring, this is usually the bad one. When you have the new one, simply push it back into the appropriate slot and be sure that the holding tab snaps back in place. Plug the wires back in and re-attach the bracket. Put the control pad back on, then the fan vent. When down with those, push on the bottom of the microwave to lift it back into place and tighten the two anchor bolts in the top.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Neal from White House, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Fan stayed running when door was open...all else working fine
First, unplug microwave. Unscrew two screws at top of microwave, slide grill cover left and remove. This allows access to single screw holding control panel. Remove this screw and lift up control panel to remove. Secondary door switch is black switch at lowest position. The switch is held in place by a lever in back and very hard to get to. Remove the wires plugged into the switch, then remove two screws holding the plastic switch mount that holds all three switches. These screws use a "star" type screwdriver. Once the plastic mount is free, lift it up, right, and tip it slightly to find the lever that will release the black secondary door switch (the lowest switch)...release the broken switch, snap the new switch in its place. Replace the plastic mount by lifting and replacing back into position and replace the two "star" screws. Now, replace the wires onto the new switch, and test operation. Replace control panel, and top grill. It goes faster than it writes...getting the old switch out through that difficult to reach lever was the hardest part...still less than thirty minutes.
Parts Used:
Secondary Door Switch
  • Marla from Arlington, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the JE940PV01
61 - 75 of 77