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JCP346SM1SS General Electric Cooktop - Instructions

All Instructions for the JCP346SM1SS
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Switch failed
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Parts Used:
Infinite Control Switch
  • John from Fresno, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
34 of 48 people found this instruction helpful.
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Electric range burner not working due to control switch
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
Parts Used:
Infinite Control Switch
  • Rodney from Erath, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
21 of 28 people found this instruction helpful.
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RF Dual Burner out. Smoke in the area of controls
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Parts Used:
Infinite Control Switch
  • Al from Ocala, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 15 people found this instruction helpful.
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Cooktop knob plastic attachment piece was broken
We'd purchased a new house and the previous owner had glued the knob in place when we noted it was broken--which 'repair' lasted about as long as the inspection did. Once we were able to locate the model #, it was easy to order the new knob (I got a couple as I have little faith that this will not happen again.)

Easy order, fast service, and easy re-installation: simply popping the new knob onto the metal rod protruding from the cooktop.
Parts Used:
Infinite Knob
  • Mary from Alexandria, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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Control awitch was bad
Just note the wire colors and match them where they go on the new control, remove and replace 7 screws and a zip tie and I was done.
Parts Used:
Infinite Control Switch
  • Gary from CLEARWATER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Replace Infiniti Switch
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
Parts Used:
Infinite Control Switch
  • Ezekiel from FLORISSANT, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
2 of 2 people found this instruction helpful.
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
Parts Used:
Infinite Control Switch
  • Steve from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Parts Used:
Infinite Control Switch
  • John from CENTERPORT, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 2 people found this instruction helpful.
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Stove Top Element Heat Varies
Removed stove top from counter, removed glass top by removing 10 phillps screws, removed control bracked, unplugged connectors(wires) on old control and plugged into the correct position on the new control, replace control on the bracket then reinstalled the stove top and placed the stove top back into counter.
Parts Used:
Haliant Element - 1200W
  • William from Perryton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Small Element on cook top fails to function
Turned of the electric at the circuit breaker. Removed the cable clamps for the electric feed cable to enable free movement of cooktop. Lifted cooktop from the counter and propped up on counter ledge. Removed control knobs. Removed perimeter screws, 8 phillips, from around the edge of the cook top surface where it attaches to the sheet metal housing and lifted glass top off. Removed the failed burner and disconnected the four electrical leads. Removed the mounting tabs from the old burner and installed them on the new burner. Attached the electrical leads to the new burner and tightened with pliers. Reattached glass top and knobs, reinstalled in counter, clamped the electrical cable, flipped the breaker and tested. All good.
Parts Used:
Haliant Element - 1200W
  • Gary from Manchester, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 4 people found this instruction helpful.
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Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
Parts Used:
Infinite Control Switch
  • LUIS from CONCORD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
1 person found this instruction helpful.
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cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
Parts Used:
Infinite Control Switch
  • kathleen from Wynantskill, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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needed burner replacement
There are 18 sheetmetal screws not 8
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight
Parts Used:
Haliant Element - 1200W
  • anthony g from MOUNT PLEASANT, SC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
1 of 2 people found this instruction helpful.
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Two burners were not working
I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.
Parts Used:
Infinite Control Switch
  • Terri from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 10 people found this instruction helpful.
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The large front right burner of the radiant cooktop did not work
Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!
Parts Used:
Infinite Control Switch
  • Arthur from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the JCP346SM1SS
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