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JCB2388GRB Jenn-Air Refrigerator - Instructions

All Instructions for the JCB2388GRB
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Refridgerator/Freezer Not Cooling
First of all, let me say that I'm a 50 year old single woman. If I can do this repair, anyone can! After unscrewing the back of the unit that houses the compressor, I found the relay overload switch which is attached to the compressor. I pulled the part off and discovered that it comes in one piece. The replacement part came in 3 pieces. I intially thought they sent the wrong part. After a little thinking outside of the box, I figured out that the replacement part was indeed the correct part and that it comes in 3 pieces instead of one. It would have taken 5 minutes to repair if I had realized this early on. Once replaced, the refrigerator/freezer was cooling within 10 min. I sent the Run Capacitor back after telephoning a customer service rep. She was so courteous and helpful! What a fabulous company. I highly recommend. I saved myself approx. $250.00 doing it myself.
Parts Used:
Run Capacitor Relay Overload Kit
  • Melinda from Modesto, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
44 of 54 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
44 of 60 people found this instruction helpful.
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Compressor "grounded" and quit running
Replaced the compressor with the new one I purchased from you. Installed new parts and recharged unit. The refrigerator / freezer is working better than new. Thanks for the great deal on the compressor. It was here in 3 days. All the parts fit exactly and had no difficulty in the installation or startup. The directions for the wiring were a great help also. Thanks again.
Parts Used:
Compressor Kit
  • Mike from Baytown, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable)
59 of 118 people found this instruction helpful.
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Refigerator not cooling
Through experience I determined the problem was with the compressor trip switch. It's the small white piece that looks like a flat fuse.

The parts arrived in 3 working days. Instructions were included - very easy to understand. From start to finish I replaced the switch in about 15 minutes. Frig is now working perfectly.

3 pieces come along in the kit - however, all I needed was the switch, but for the price I changed out all three to assure compatibilty.

I also ordered the cover which was not needed.

A Happy Customer! {:-)
Parts Used:
Relay Overload Kit CLIP
  • Ronald from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench (Adjustable)
35 of 51 people found this instruction helpful.
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Refrigerator warmed up and freezer became colder
After removing all shelves, I removed the 2 screws holding the 2 panels in front of the evaporator and heater. The heater is located at the bottom of the evaporator coils and is held on by a simple wire clip. After removing the heater and thermostat, is very easy to replace the new unit and reconnect the wire harness.
Parts Used:
Defrost Heater and Thermostat Assembly
  • John from Cambria, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
27 of 28 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 51 people found this instruction helpful.
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doesn't get cold at all and freezer was warm condenser wouldn't run
removed all 6 screws in back of fridge. located the condenser the relay was a white like circut to the left of the unit. The entire pience comes off easy using a flat screw driver to pry it off the pins.
The replacement came in 2 pieces insted of 1.
I replaced the relay and then the overload reconnected the wire harness back the way it was before. The new relay has a larger connector prong for the live wire so the kit comes with a jumper wire so the original wire harness can be used without splitting the cabel made the repair very easy. Also the new capacitor is bigger and better so I replaced that as well. The capacitor makes sure the relay gets stable current so its good to have a working one.
Parts Used:
Run Capacitor Relay and Overload Kit
  • Jean from Fremont, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
27 of 31 people found this instruction helpful.
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There was a chattering Noise from Adeptive Defrost Assy
I first dropped the Cover Assy, which covers lites and controls, this was done by pulling it forward and it drops down, did not remove top shelf so It was a bit difficult to tilt cover assy. for removal. There is a srew located close to filter assy. in back use nut driver 1/4"located to remove this screw, there are then 2 screws located to the rear and side of light holders, both phillips head, the one on the left side is a bit tricky to remove but I use a thin bladed scredriver, Next there are 2 screws located on both ends od the slides that control temp, both again removed witn1/4 " nut driver, the whole upper assy drops down and forward the Adeptive Defrost assy is located in the back right corner of this assy, unplug the wires and unit snaps out, I foud it easier to pop off top cover of new unit so I could see connector assy when I reattached the wires, then replaced the top assy and snapped new unit it place, Reassymbly was reverse of removal, before placing cover assy back in place I replaced both lamps as 1 was out .
Parts Used:
Adaptive Defrost Board Light Bulb - 120V 25W
  • Herman from Hughesville, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
27 of 33 people found this instruction helpful.
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Ice Maker was leaking water and causing the ice to freeze into a block
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.
Parts Used:
Replacement Ice Maker
  • Shelley from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
30 of 47 people found this instruction helpful.
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Refrigerator would not defrost and was abnormally warm inside both compartments
The adaptive defrost assembly is located in the refrig compartment. This requires removing the panel which covers the temp controls and interior lighting. In the back right hand corner is the adaptive defrost circuit board. It has a six wire connector and is retained by two screws.

Remove the two screws and grip the connector making sure to disengage the locking tab with holds the connector in place.

Replace with the new assembly by plugging in the connector, replacing the two screws and then reinstalling the compartment cover.

Set the temperature lower than you normally would temporarily to make sure that the system is working properly (takes 30 - 45 minutes).

Once the unit begins to cool again, you can gradually readjust the temperature to it normal range in both the freezer and refrig compartments.

I used a flashlight and a mirror to check the coil in the freezer compartment for a couple of days to make sure that the defrost function was working correctly by looking up into the louvers and observing if there was any ice accumulation.

Easy repair and Partselect provided great on-line information. Also, I probably saved a bundle.
Parts Used:
Adaptive Defrost Board
  • Conrad from Northville, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 21 people found this instruction helpful.
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I pulled the fridge out to vacuum the coils and noticed the fan was not working
First I removed the cardboard cover, which was held in place by 7 screws. Actually first I unplugged the fridge, next using a nut driver I removed the 3 screws holding the supports to the motor. The motor with fan just pulls right out. Next was to disconnect the wire harness or plug, which required squeezing together the plastic plug and moving it side to side while gently pulling.
With motor in hand using a pair of pliers remove the poor excuse for a nut of the fan motor shaft holding on the fan. Slide the fan off the shaft -note direction of blades!!!! Using a nut driver remove 2 srews holding on the plastic motor support . This slides right off the back. To assemble follow the reverse . Just check to see that the fan spins freely before plugging back in your fridge.
Parts Used:
Condenser Fan Motor
  • Gray from Gilead, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 21 people found this instruction helpful.
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Icemaker leaked water into ice bin causing a glob of ice
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.
Parts Used:
Replacement Ice Maker
  • Kevin from Tyler, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Ice Maker broke at the begining of summer !!!!!!
The new Ice Maker Assembly arived in less than 24 hours. I was amazed that it came so fast.

I had already removed the old ice maker in order to get the modle number.

I just took two parts off of the old ice maker and quickly snapped them into place on the new ice maker. Then attached it to the refrigerator in less than 10 minutes. With in a few hours I had ice again !!!!!

I would definatly use partselect.com again.
Parts Used:
Replacement Ice Maker
  • Darrell from Pepperell, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
20 of 24 people found this instruction helpful.
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Vegetables kept freezing regardless of temp setting.
I noticed that the thin plastic flap was missing. I squeezed the housing, unsnapped and pulled. INstalling the new part was just the reverse. No more frozen vegetables.
Parts Used:
Air Return Cover
  • John from Leominster, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 28 people found this instruction helpful.
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All Instructions for the JCB2388GRB
16 - 30 of 681