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The original drip pans had rusted and needed replacement.
We tried to find the replacement pans at the local hardware store and were disappointed in that although they were cheaper, they were not deep enough to handle the heating elements. We were delighted to find that the parts from PartSelect.Com were genuine GE parts... installed in minutes and were delivered VERY quickly!
the drip bowls were a mess- rusty and beyond cleaning
I removed the old drip pans, cleaned the range top, washed and installed the new drip pans and put the old pans, box and packing materials in the trash. In only 12 minutes my range top looked like new and the mess was picked up. Now, if I could just get the rest of the kitchen looking that good that fast!
one of the burners was not working, the terminal block that the burner pluges into was burnt
I followed the instructions given to me in the package and all went well. I cut the old wires off the burnt terminal block, stripped the wires, installed the wire nuts with the shrink rap, installed the new terminal block and burner. The new burner is working great! Thanks
The small element blew out consequently shorting out the infinite switch.
The very first thing we did was turned the circuit breaker off and unplugged the range. My husband removed the back panel and unplugged the switch. Drew a diaghram of the color coded wires. When we received the new one he broke the extension bar off to fit the knob, plugged it in and we were back in business. It was very easy for my husband as he is a mechanic (millwright). However, if you are mechanically inclined it is an easy fix.
Knob/switch would not turn right front burner on at all!
Pulled range out from the wall. Unplugged cord from outlet. Removed old knob, removed two phillips screws a very top of chrome trim, removed six nut-head screws from back to reveal the switches...removed two set screws from the front at knob base. Visually checked to make sure wiring post of new switch matched the old one. There was enough slack in the wiring to remove one wire at a time and connect it to the new switch in its appropriate place. Put new switch in the panel and secured with the two set screws. Select the bushing that would take up the slack for the old knob to fit on the new switch stem. Held new stem at its base with pliers and used another pair of pliers to snap the stem at appropriate length. (The new stem could not be broken off short enough to have the knob as flush to the panel as the other knobs...this was the only negative factor in the repair) Replaced nut-head screws and phillips screws. I was especially pleased with the quick delivery of the part...even without special shipping rates I received the part in less than 18 hours from the time I ordered it online!
The end cap door handles on our range were broken.
The parts were shipped quickly and were what I ordered. The one suggestion I would make to the installer would be to drill out the insert holes a bit in the plastic columns in the inside of the bracket. There are two such columns and they are used to provide further strength to the end cap. However, the diameter of the screw is too large for the insert hole because as I installed the first bracket one of these columns broke. After drilling out the insert hole, the screws were still snug and the end cap (and door handle) was quite solid.
the burner trays just needed replaced for an 85 year old senior citizen
Removed burner trays, pulled out heater unit, cleaned up inside of area around all four burners, slipped the burner trays back in and pushed the heater unit back into place.
I pulled off the back panel and the two wires were attached to the back of the know for the burner that did not work. I unhooked the wires, fed the new ones into the same slot and clipped the block in place. That was it!
Unplug the stove. Remover back panel. Remove coil and pan. LIft stove top. Remove screw(s) holding element in place and follow wires to the back of the stove and disconnect. Replace with new kit. Easy.
This is the second time the unit has gone bad. None of the other three burners has ever had the problem.