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JB968BH4BB General Electric Range - Instructions

All Instructions for the JB968BH4BB
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oven would not heat; temperature sensor failed; needed replacement
Replacing the sensor was a snap and not as involved as I feared. 1) open the oven door; 2) remove the one hex screw holding the old sensor to the back of the oven; 3) gently pull the sensor, pulling the wiring out to access the plastic wire connector (carefully guide the plastic wire connector through the opening); 4) loop a small piece of wire (stiff enough to form a hook) around the base of the wire connector to keep the wire from falling into the back wall of the oven; 5) unclip the connector and remove the bad sensor; 6) clip in the new sensor; 7) remove your catch wire; 8) thread the wiring back through the opening; 9)position the new sensor and secure with the hex screw; and 10) turn on the oven and prove to your wife you do know what you are doing!
Parts Used:
Temperature Sensor
  • Roger from MARIETTA, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
16 of 19 people found this instruction helpful.
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RF Dual Burner out. Smoke in the area of controls
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Parts Used:
Infinite Control Switch
  • Al from Ocala, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 15 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb - 40W
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
15 of 25 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
14 of 23 people found this instruction helpful.
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rear supports were broken
The draw pictorial was not very clear. I orderd the two rear supports for the over storage draw, not sure they were correct.
They were correct and the design had been upgraded to add strength to the support.
The draw is now operational..better then ever.
Parts Used:
REAR SUPPORT
  • TED from herndon, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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Dual burners stay on hi all the time. No regulation.
The hardest part was getting the correct part. I trusted the on line number and the first part I received was incorrect. I should have taken the part number off the old switch. When I did, I found out that the part number changed when I tried to order it. When the part came, the wiring instructions were not even close. I just took one wire at a time off the old switch and put it on the same terminal of the new switch. The repair was/is very simple made complex and too much time because of a wrong part and incorrect wiring instructions. As far as getting the incorrect and correct parts through the mail it was very fast. Received both parts in less than 3 days. A bonus is that I sent the old switch back for a rebate. Thanks for that.
Parts Used:
Dual Burner Control Switch
  • Peter from whitesboro, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 12 people found this instruction helpful.
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Broken Liight Socket
Removed the broken socket, and replaced with new one.
Parts Used:
Front Drawer Support RECEPTACLE PUSH-IN
  • Rchard from Derry, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 25 people found this instruction helpful.
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Oven on range did not work properly
My oven bake element melted one day. I had my husband replace it and for a short while it worked. Then it quit but then our broil element would not shut off. My husband said that it might be the heat sensor. We checked here in town and that element cost over $80. Since we have order from Parts Select before we decide to do so again. When we received the heat sensor my husband replaced it taking out the original heat sensor. This did not work as the broil element still would not turn off. I call the repair man and I found out that the initial melt down of the bake element also effected the main circut board that had to e replaced.
Parts Used:
Temperature Sensor
  • Dinah from Juneau, AK
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Socket set
10 of 13 people found this instruction helpful.
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Oven not holding a consistant temperature. Found the replacement part easily on you website.Thanks to your photo.
First turned off power at breaker box. Pulled stove out to remove the half dozen hex screws on the back panel.(some nuts were stripped)Removed old oven sensor inside oven held by one hex screw and replaced it with the new part. Oven works great now! Repair job was done by husband Mike.
Parts Used:
Temperature Sensor
  • Cindy from Murrells Inlet, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
10 of 14 people found this instruction helpful.
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Storage Drawer rear support broken
Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.
Parts Used:
REAR SUPPORT
  • Tiffany from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
8 of 10 people found this instruction helpful.
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The burner light was on - burner control spun freely
Looked up the part, ordered it, and it was there in 3 days. It was slightly different than the old control, but a very well-written set of instuctions detailed which wires to move to which terminal. The entire repair took about 30 minutes, including moving the range out, replacing the control, and push the range back in place. Works perfectly.
Parts Used:
Dual Burner Control Switch
  • Richard from Indianapolis, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
11 of 19 people found this instruction helpful.
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Heat sensor malfunction
Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...
Parts Used:
Temperature Sensor
  • Diane from BUTLER, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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Rotary switch for the dual control burner failed
Removed range from cabinets then approximately 6 sheet metal screws from the front of the range and two 1/4" sheet metal screws from the side to remove the front and top of the range. Lifted the cook top removed the two screws from the rotary switch and followed the directions included with switch to connect the wires. In reverse order reassembeled the range.
Quick & Easy
Parts Used:
Dual Burner Control Switch
  • Robert from Belvidere, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 10 people found this instruction helpful.
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Outer ring of burner did not work
1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top

The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
Parts Used:
Dual Radiant Element - 9 Inch
  • Barry from Bradenton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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Meat Probe Not Reading Food Temperature
A replacement Meat Probe did not correct the problem. Next replaced the Meat Probe Jack which corrected the problem. 1) To replace the Probe jack use 1/2" wrench to remove the nut and washer holding probe to a bracket on the top part of oven, just inside the oven door.
2) Unscrew two screws under the lip of the top burners, raise up the whole top, using a short stick to hold-up the top while you access the Probe Jack.
3) With your fingers gently follow 2-braded jack wires laying ontop of the insulation batting. The 2 wires run under the batting to the loose Jack. Carfully remove the old probe jack and install the new jack and secure with 1/2" wrench.
4. Pull stove out so you can get behind, unplug the stove and remove metal paneling covering back of control Panel. Locate the two braded wires running from front of oven over batting to a whole in rear oven wall, just below control panel. Replace new wires from the new meat probe jack, following the same route to back of stove. Carefully pull wires back and trace location to back of control panel. Unplug the old jack and replace the new wires, being careful not kink or fray the new wires. Replace back panel and plug in stove, lower and secure the 2 screws holding the burner top down. Check Probe on front of stove to make sure your getting a probe reading. Your done in a few minutes.
Parts Used:
JACK RECEPTACLE
  • Carl from Vero Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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All Instructions for the JB968BH4BB
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