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RF Dual Burner out. Smoke in the area of controls
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Yeah, so I didn't read the manual the first time we ran the self-clean cycle on the oven. Something about taking the racks out. So these were my little reminder to never do that again. The old racks came out; the new ones went in. Ten seconds. On to the next embarrassment...
Stove not heating properly for baking. Since unit is 13 years old, I decided to replace both heating elements and temperature sensor.
Turned off breaker for stove. Pulled stove from wall and turned it to access back. Unplugged cord for better movement of unit. Took off back panel exposing connecting wires and disconnected them all. Unscrewed element and sensor screws using small socket wrench and removed from oven. Replaced three items and rescrewed. Went to rear of stove and reconnected all wiring. Moved stove to plug back in and turned oven on. Everything worked fine so I let the unit cool for 20 min to 1/2 hour. Replaced back panel and pushed stove back in place. Fairly easy repair. DO NOT lean on oven door! Oven will tilt forward with enough pressure.
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
The draw pictorial was not very clear. I orderd the two rear supports for the over storage draw, not sure they were correct. They were correct and the design had been upgraded to add strength to the support. The draw is now operational..better then ever.
Dual burners stay on hi all the time. No regulation.
The hardest part was getting the correct part. I trusted the on line number and the first part I received was incorrect. I should have taken the part number off the old switch. When I did, I found out that the part number changed when I tried to order it. When the part came, the wiring instructions were not even close. I just took one wire at a time off the old switch and put it on the same terminal of the new switch. The repair was/is very simple made complex and too much time because of a wrong part and incorrect wiring instructions. As far as getting the incorrect and correct parts through the mail it was very fast. Received both parts in less than 3 days. A bonus is that I sent the old switch back for a rebate. Thanks for that.
My oven bake element melted one day. I had my husband replace it and for a short while it worked. Then it quit but then our broil element would not shut off. My husband said that it might be the heat sensor. We checked here in town and that element cost over $80. Since we have order from Parts Select before we decide to do so again. When we received the heat sensor my husband replaced it taking out the original heat sensor. This did not work as the broil element still would not turn off. I call the repair man and I found out that the initial melt down of the bake element also effected the main circut board that had to e replaced.
Oven not holding a consistant temperature. Found the replacement part easily on you website.Thanks to your photo.
First turned off power at breaker box. Pulled stove out to remove the half dozen hex screws on the back panel.(some nuts were stripped)Removed old oven sensor inside oven held by one hex screw and replaced it with the new part. Oven works great now! Repair job was done by husband Mike.
Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.
When we moved into our new home I discovered that the oven that came with the home did not have any racks in it. I ordered these racks because they said they were compatible with Hotpoint ovens. However, when the racks arrived they were just a tad too wide to easily slide in the oven. With a bit of force my husband was able to shove the racks in. Luckily I don't cook enough to care if they are moved again because I don't think they'll come out easily.
The burner light was on - burner control spun freely
Looked up the part, ordered it, and it was there in 3 days. It was slightly different than the old control, but a very well-written set of instuctions detailed which wires to move to which terminal. The entire repair took about 30 minutes, including moving the range out, replacing the control, and push the range back in place. Works perfectly.
Element burst into flames, then oven wouldn't heat properly
First I shut off power to the unit. Then I removed the oven shelves. Next, I removed the two screws that hold the element in place using a socket ratchet. Then I carefully pulled the element out a few inches. I had some clothes pins with me because I read how some people had problems with the wire leads slipping back into the unit insulation. When the terminals and wire leads were exposed, I clamped the clothes pins on the wires between the leads and the oven wall so the wires could not be pulled back into the wall. Then I disconnected the wires from the old element. Next, I connected the new element to the wires, removed the clothes pins and gently nudge the element terminals back into the oven wall. Then I put the screws back to secure the element. Finally, I turn the power on and set the oven to 400 degrees. When I saw the element get red hot in a couple of minutes, I knew it was fixed. I've used it several times since then.
Used a pliers to remove old bake element (2 nuts that none of our socket set would fit). Removed the back panel with screwdriver. Unattached bake element from wires. Then removed old element and put new element in, pulled new element wires through back and reattached to range. Screwed back in the oven with the pliers. Closed up the back panel with the screws.
