Models > HSS25IFMDWW > Instructions

HSS25IFMDWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25IFMDWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25IFMDWW
1,426-1,440 of 1,551
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Ice door not closing.

  • Customer: Russ from Delta UT
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Well, the first time I tried to pry the door trim piece off and noticed after breaking it that it was screwed on from the back. So I removed all 36 (or so) screws and removed the whole inside door panel and the ice maker. I got it all taken apart and replaced all the parts. put it back together....and it still did the same thing, the door still didn't close. I had replaced the solenoid, door, spring and recess crank. So I looked on this site again and read about the little holes on the bottom of the control panel. I pushed up into those holes and the control panel came off. Then, after removing the wires, I removed the four screws in the ice maker and it exposed the area I needed to work on. No problem, easy access and checked and operated the ice maker while it was apart. It worked perfectly, so I put everything back together and it's worked ever since. This site has saved me a BUNCH of money in repairs....THANKS!!!!!

Ice maker was frosting up

  • Customer: Daniel from Albany NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Your video on replacing the solenoid and ice flapper were perfect. Thanks again.

Ice Dispensing Door would not close

  • Customer: Lee from Plainfield IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Not only was your parts selection very easy to understand,
The Video shows exactly how to install that part.
This was So Easy to repair. I thought I would have to take
the door apart from the inside but the repair was completed
with the door closed and took about 10 to 15 min. to complete.

Initial Problem was no water coming out of door dispenser but found housing supporting the board and dispenser was broken

  • Customer: Johnnie from Anaheim CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1. Water not coming out of water dispenser in door. 2. Watched video and did trouble shooting and found that the water was not getting from the rear to the line connection at the bottom of the freezer door (outside the door). Ordered and installed the Double Outlet Water Valve in the rear of the refrigerator. I checked to make sure the water pressure was good and it was. After installation I still could not get water at the dispenser. I disconnected the line connection at the bottom of the door again and had water to the connection but not up through the door. 3. I watched the tape and disassembled the dispenser mechanism. I found that the flapper valve was not closing properly. There was frost on the inside of the ice slide in side the freezer door and water and cold air was coming out the ice slide to the outside of the refrigerator door. 4. I tried to close the flap and use the push mechanism while it was disassembled and found that the dispenser housing shield was broken where the left spring is attached that operates the actuator (black) where you put your glass to dispense ice and water. I ordered that part. After ordering that, I watched another video and found out that the ice dispenser flapper needed to be replaced. I ordered the flapper, spring, solenoid, and recess crank. Once all the parts arrived, I installed then via the instructions from the video and some figuring it out. It did not say how to install the dispenser housing shield so I just reversed engineered it from how it came off. Once I got all parts on, I tried the water and it still did not work. I figured out that the water was still frozen about two inches inside the water line at the dispenser down to about 18 inches into the pipe. I used a hair dryer and tried to thaw it out. No luck. It was late so I quit working. the next morning I tried the water and it worked. Now everything works perfectly and no frost and no cold air coming out of the flapper. I concluded that the flapper malfunction caused the freezer air to blow on the water dispenser pipe therefore freezing it. Since I fixed the flapper, the line thawed overnight and is working great. I think the back double outlet water valve went bad because we kept pushing the lever to try to get the water to flow and eventually burned it out. That is a guess on my part. We should have watched the great videos before we did more damage. The videos are excellent and the repair was easy after the troubleshooting was complete. Good luck with your repairs.

Flap in shut where Ice comes from Icemaker to outside of door would not open causing ice cubes to build up so when you opened the door they fell all over the floor.

  • Customer: Donnie from Conover NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Simple fix with information furnished online with the Dispenser Door Solenoid Assembly. Unplug fridge, remove selection panel by pulling out gently at the bottom until it releases then unplug the 3 connectors, remove next panel by unscrewing the 4 corner screws, then remove the solenoid by loosening the top screw and removing the two on the bottom, wipe all clean and reassemble in reverse with new solenoid hanging piston over ice door flapper lever first then sliding it into solenoid as you move it into position. Easy fix....$35 hopefully extended the life of a faithful older fridge for a few more years since it work/looks new.

Faulty solenoid and flapper assy

  • Customer: Blanhue from Bruceville TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I simply followed the video instructions and it was a breeze, so easy I couldn't believe it . The GE repairman where going to charge me approx. $265. 00 for this repair and another service person wanted to charge me $ 100.00 just to remove and replace these items that I purchased from you . The experience was great as well as the SAVINGS, Thanks again for your professional service. Also I did receive a defective part and this company sent this part back to me within 2 days , preventing any delays on the repair. Thanks, Blanhue

problem with dispensing ice from door

  • Customer: Bertha from Dugger IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video, did exactly as it showed.

ice flapper would not close

  • Customer: Louis from sloansville NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The first thing I did before starting the repair was watch the 2 videos. I followed the directions step by step and within an hour I had a functioning ice maker again. I had searched all over the web and the other sites were of no help. Your site really made it easy to figure out the problem and order the right parts. I now have a problem with my dishwasher so I will be back on your site soon. Thanks!

Ice maker freezing up and not dispensing cubes

  • Customer: Patricia from Croton on Hudson NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I tried to follow the video...it looked easy enough to do and would have been if the trim came off! I had to go to the reviewer who said to undo the 3 springs under the keypad (found on the white part behind the touchpad). I just took an eyeglass screwdriver and pushed up...it was easy to follow the solenoid installation video from there! If I can do it...anyone can! I'm a 65year old female.

The Ice ejector flap was hanging

  • Customer: Frank from Tallahassee FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The ice maker was frosting up and the flap was sticking open. Only one negative comment! The Parts Diagram did not show how to remove the exterior trim plate to get to the parts. Once I figured that out, it was an easy installation and the ice maker ejects the ice properly and the flap closes properly. I could do the install in 20 minutes next time. Thanks for your help. Frank

Ice dispenser door not closing after used

  • Customer: nelson from Raleigh NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
with a Philip screw driver push up the control module which have three holes by the push dispenser...changed the spring,dispenser door assembly/flapper,solenoid and recess crank.after putting everything back together dispenser works fine..

Freezer kept "icing up" because flapper door would not close.

  • Customer: Anthony from Mount Vernon IN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Video and instructions were very thorough, but on my paticular freezer, the inside door shelves had to be removed (30 screws) to get to the face place to release the door controls. Newer models can be accessed from the front. After removing front cover, repairs were very simple. Found that the solenoid was "rusted" and would not function. Easy replacement. Order new flapper, but was not needed (have a spare now...haha). When putting back together, the door did not seal at top...had to adjust how I tightened screws (pattern - top to bottom) to keep door from "warping". Did not think that the small amount of torque on the screws could "warp" a door so easily. After re-torqueing the screws, moved the top hinge just a little and door again sealed correctly. Will keep this site "bookmarked" for all my future appliance needs. Never had customer service so thorough. Amazing that I order about 5:00 pm on a Thursday and parts were at my door just after lunch on Friday...amazing service. Thanks for the instructions, video and CS.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Ice shoot flapper door was sticking

  • Customer: Gary from Algonac MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Gentlemen,

Many thanks for the help in repairing my GE refrigerator. From the web site and videos, I determined the problem with the flapper on my ice maker was a bad solenoid. I ordered the part from you then followed the step by step instructions to install it. It made what seemed to be an intimidating job rather easy.

Thanks again,

Gary Schafer

Frost Buildup In Ice Dispenser Shoot

  • Customer: Raymond from Los Gatos CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.
All Instructions for the HSS25IFMDWW
1,426-1,440 of 1,551