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GU940SCGQ2 Whirlpool Dishwasher - Instructions

All Instructions for the GU940SCGQ2
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Soap Cup latch missing
I watched the video link sent in an email and followed exactly what they did in the video. I removed the star head screws holding the door liner in place. Then removed the protective cover on the inside. I disengaged the component holding the latch in place. I replace the component that holds the latch in place and then snapped the new latch in place. I turned the dishwasher dial until the prongs were fully retracted. I replace the protective cover and then put the door cover back in place. I initially only placed the left bottom star head screw until I was sure that the latch was going to release. I tested that it was working properly by slowly turning the dial on the dishwasher control. Once I knew it was working I replaced the rest of the screws.
Parts Used:
Soap Cup Latch Kit
  • Daniel from FINCHVILLE, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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standing water in tub , not draining
removed old check valve from bottom of dishwasher and replaced with new one. I used channel locks to do this, disconnect hoses and screw out check valve, and put back in opposite order, make sure the dishwasher is empty of water or have a plastic bowl or such to catch water. Take off two front covers on bottom of dishwasher to access check valve ,white with hose attached.
Parts Used:
Drain Check Valve with O-Ring
  • paul from CHARLOTTESVLE, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
4 of 5 people found this instruction helpful.
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Upper Wash Assembly Broke Apart
First I read the other repair stories and knew it was a relatively easy repair. I removed the end caps on the front of the top dish rack and removed it for ease of access to the part. I then removed the two screws holding in the old part observing how it was positioned to make sure the new part was replaced in the same manner. I put the new part in place and screwed in place and replaced the dish rack. Everything is working just fine.
Parts Used:
Upper Wash Assembly
  • Janice from Tinley Park, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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The 'nozzle' end of the arm tube fell into the bottom of the dishwasher, and was partially melted by the heating element.
One screw was taken out, the old arm removed, the new one put in place, then attached to the new arm tube holder. TADA!!!! Done.
I am a widow, and think I saved about $75.00 doing this job myself. Thank you.
Parts Used:
Middle Wash Arm Tube Holder Middle Wash Arm Tube
  • Wendy from Wickenburg, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
4 of 6 people found this instruction helpful.
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dishwasher wasn't cleaning the dishes
I removed the bottom spray arm and replaced the worn part. Now the arm turned freely and was performing as it was designed to do. I appreciate parts select for having the part available since the manufacturer no longer supported the model.
Parts Used:
Lower Sprayarm Seal
  • Mark from Danville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Mounting hardware was broken
Removed the screw that held the mount in place. Snapped the new mount place (no screws required).

Fast & easy.
Parts Used:
Upper Spray Arm Mount
  • Charlie from Springville, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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The plastic Retainer nut holding the lower sprayer arm severed
The repair was simple except for removing the thread portion of the old retainer nut from the lower housing. I had to remove the lower housing and separate the male threads of the old plastic nut from the female threads in the lower housing. That took 25 minutes since I did not want to ruin the female threads. Once removed, the new parts went into place easily.
Parts Used:
Wash Arm Bearing Ring Wash Arm Retainer Nut
  • Robert from Bryn Mawr, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Wrench set
3 of 3 people found this instruction helpful.
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The nut that holds the spinnning water arm broke
You'll have to excuse me, but I'm a women and don't know the exact names for the parts.
Since my nut broke off in two parts, I had to remove the screws on top of the drain screen to get the other half. I just used a philips screwdriver and removed the 7 screws. Took out the broken part, and that was it. Put back the screws, put on the spinning water arm and put in my new part to keep it in place. Thank you. This saved alot of money for a repair person.
Parts Used:
Wash Arm Retainer Nut
  • Dana from st. Charles, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Plastic Mount was broken for upper level.
We unscrewed the old mount, and installed new mount, inserted screw and tightened. Waa-lah, that was all that needed to be done.
Parts Used:
Upper Spray Arm Mount
  • Linda from Warrenton, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Dishes Would Not Get Clean
First I removed the plastic bolt that holds the wash arm in place This exposed the upper ring that was worn out . I then lifted the arm off which exposed the larger ring. I replaced that ring, and then I put the arm back on and replaced the upper ring. I put the plastic bolt back in place and the repair was complete.-- Really Easy plus the dishwasher gets the dishes clean now
Parts Used:
Wash Arm Bearing Ring Lower Sprayarm Seal
  • Larry from Milford Center, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Bad Water Inlet Valve
No Water supply to Dishwasher. Turned off main Supply valve under sink.First took off old Diswasher supply valve and repaired it by cleaning it and it worked for two weeks. I ordered the part, but then cancelled it and Partselect service was great and cancelled it immediately. After it went down after 2 weeks I re-ordered it and it came in 4 days.
To Take this part off I removed mounting scews with nut driver, disconeected electronic plug connector, removed the compression fitting from the water supply and removed the outlet hose..reversed all of the above to install.
Parts Used:
Water Inlet Valve
  • Stephen from Park Ridge, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
4 of 6 people found this instruction helpful.
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The upper tube on the dishwasher was worn out
The part arrived much sooner than i was ready for. with a square allen wrench I was able to install the tube in no time.
Parts Used:
Middle Wash Arm Tube
  • Wayne from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
3 of 3 people found this instruction helpful.
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Lower spray arm wobble - poor cleaning
Removed the lower spray arm assembly thumb screw and lifted off the spray arm assembly. The lower seal had disintigrated - couldn't even find any pieces in the filter. After reassembly with the new seal and bearing I turned the spray arm by hand to ensure it was not binding. There was still was, what I would consider, some excessive wobble. I fashioned a shim washer out of some plastic from a Folgers coffee can lid and installed it on the thumbscrew threaded shaft and tightened it all down finger tight - it works very well and now, and no wobble.
I relaced the upper spray arm seal while I was doing the job (both the upper and lower seals are the same part #). I figured it would go out on me eventually, so I might as well replace it while I was doing the lower arm work. Kept the old upper arm seal as an emergency replacement.

Cleaned the filter screen of all debris (it is amazing what collects there over time). Cleaned the stainless tub with some spray Greased Lightning, ran the rinse cycle, and then put a few tablespoons of citric acid crystals in the soap dispenser and ran the dishwasher on NORMAL WASH with temperature boost.
Looks new inside; cleans the dishes, glasses and utensils well (no water spotting); and is nice and quite (like when it was new).
Parts Used:
Wash Arm Bearing Ring Lower Sprayarm Seal
  • Howard from Catlett, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer was not agitating
Removed the washer from the cabinet, although the repair kit could have been replaced without this step. However, it still made it easier. Removed the spray arm assembly and the top cover to the motor. I had to block the motor to keep it from turning while I unscrewed part number 11. The rest was very self explanatory. The "impeller" was seized onto the motor shaft (20 years old) so I had to use a chisel to break what remained off, then clean some corrosion from the shaft. The repair kit worked and the pictorial parts diagram that came with the kit was very clear. Bottom line: "Easy peasy, lemon squeezy!" Great web site for diagnosis and parts diagrams!
Parts Used:
Drain and Wash Impeller Kit
  • Rod from Sisters, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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Original drain hose developed a leak
The repair went well with the major problem being I replaced the drain hose without removing the dishwasher from it's position. Due to this I removed the drain end with out being able to see the hose and put it back on by feel. Over all I was back up and running with in 30 minutes and everything has worked very well so far.
Parts Used:
Drain Hose with Connector Ends
  • Howard from Sayre, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 9 people found this instruction helpful.
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All Instructions for the GU940SCGQ2
106 - 120 of 739