Models > GU2400XTPS7 > Instructions

GU2400XTPS7 Whirlpool Dishwasher - Instructions

All installation instructions for GU2400XTPS7 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2400XTPS7
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Dishes on top rack of dishwasher were not being cleaned.

  • Customer: Bill from North Richland Hills TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 189 of 198 people found this instruction helpful
1) Remove top and bottom dish baskets from the dishwasher, this will give you room to work. To remove top basket there are clips at the end of the slide rails.
2) Remove lower spray arm by unscrewing plastic screw, it should only be hand tight.
3) In order to remove the strainer cover, you will need to remove the plastic tube that takes water to the middle and top spray arms. Unclip this tube from the top and middle clips and then work it out of the strainer assembly tube. Now you should be able to remove the tube at the bottom of the dishwasher by unscrewing it 1/4 turn.
4) Remove the strainer cover by unscrewing the 4 Torqs screws.
5) You will now see two smaller torqs screws that hold the hold the Chopper Assembly cover down. Take these two screws out and remove the two piece cover.
6) Pull out the broken Chopper Assembly, make sure you get all the pieces!
7) Install the new Chopper Assembly. Make sure that you install the Assembly with the small part of the screen towards the bottom of the housing. Also make sure you compress the spring as you install the part. I used a small pair of neddle nose pliers to compress the spring behind the screen in order to install the chopper assembly.
8) Put everything back together and make sure it works!

Loud grinding noise from water pump

  • Customer: Steve from Inver Grove Heights MN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 95 of 102 people found this instruction helpful
Rather than remove the pump assembly - as an earlier post had done - I pulled the entire dishwasher out and laid it down on the floor. This allowed easy, direct access to the motor (that was the hard, messy part). From this point it was easy. Unplug the wiring, remove the retaining bolt, rotate the motor off the mounting brackets and pull it out. Then put the new one in. That was the easy part (about 15 minutes). The entire job took 2-and-a-half hours, most of which was taken in disconnecting, cleaning up and reconnecting the dishwasher. It's much quieter now.

dishwasher not draining after wash cycle

  • Customer: Andrew from Alexandria VA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 95 of 105 people found this instruction helpful
Caviat: The actual repair is less than 15 minutes, but I spent a lot of time playing with it before I figured out it was that easy and fast. You don't need to remove the dishwasher from the counter to do this. And it will probably help to look at the new part closely so you can understand where the retainer clip is to press it and release the old pump.

First remove the water from the dishwasher pan that would not drain with a wet/dry vac. Otherwise the water will all drain on the floor when you remove the pump. Then remove the two screws on the kickplate on the front of the unit below the door. Remove the kickplate/maintainence access cover. The drain pump is on the right about 8 inches in. Using two hands you grasp the drain pump with your right hand and use the left hand to push the retaining clip down. Then the drain pump will rotate 1/4 turn counterclockwise and can be removed without pulling the dishwasher out. There is likely to be some water leak out that was traped in the pump housing that you can not reach with the vac. Disconnect the wire. Connect the wire to the new pump, put it in place and 1/4 turn clockwise to install it. Replace the kickplate and you're done.

Dishwasher motor - making a very loud grinding noise

  • Customer: Michael from St. Louis MO
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 69 of 71 people found this instruction helpful
I went on the internet and found a pdf file with the Kitchenaid dishwasher repair manual for my model. One of the hardest parts of the job was convincing myself that I could do the job. When you're young, you just go out and buy a new dishwasher and tell yourself, "it's only money, we'll make more." When you're over 50, you tell yourself, "I can fix this. It will mean I get to retire a week sooner if I don't spend another $700 for a new dishwasher."

In hindsight, I could have done this job (replace the motor) in about 30 minutes. 1) Turn off electrical breaker in basement. 2) slide out dishwasher. 3) disconnect water supply. 4) use old towels to soak up any water still in the tub. 5) turn dishwasher on it's side. 6) unhook the wire harness plug from the motor, squeeze with fingers to unhook. 7) unbolt motor, 1 bolt. 8) turn motor counterclockwise, 1/4 turn. 9) pull motor out from sump, requires some force. 10) install new motor, but use some rinse aid to lubricate the rubber seal on it. Instead I did things the hard way and took the whole darn machine apart!!! See my story below.

I was surprised at how simple the design was and how few parts there really were inside the dishwasher. I found the pdf repair manual very useful, and I also found some repair videos on line. One thing they may or may not tell you - clean the parts well and lubricate the gaskets with some 'rinse aid' liquid when you put the machine back together. Also, it might help you to take a few pictures with a digital camera before you take things apart - that might help you remember how things go back together. Take close up pictures and use a treble light to illuminate the area when you're taking a picture.

The new motor was the ticket to fixing the loud noise. I was worried because the part cost $150. Before I ordered a new motor, I hooked up the old motor to electricity on my work bench and was able to recreate the really loud noise - so I was pretty sure that the new motor would eliminate the problem. It was very easy to install the new motor, only one bolt holds it in place. I did need to disassemble several parts to get to it though. Have no fear. One thing I did was mark the electric leads that went to the small pump with red and black sharpie markers so I could easily see which terminals to plug them back onto.

After reassembling the whole dishwasher with a new motor and testing the dishwasher for leaks by pouring a couple pitchers of water into it - I put the beast back under the counter (hooking it back up to the water supply line, the drain pipe to the garbage disposal and finally the electric supply). Then I ran it and water gushed out the bottom.

This whole job should have been easy, but things never go easy for me. Maybe if I would have lubricated the old sump gasket with rinse aid it would have sealed properly when I reinstalled it. Maybe if I would have cleaned the old sump gasket and the bottom of the tub really thoroughly things would have sealed right. But I didn't - so it leaked. I went ahead and bought a new sump gasket ($30 and had a few more days of waiting and self-doubt and having the dishwasher broken down). One the gasket came, I went through the entire uninstall, disassembly, reassembly and reinstall process AGAIN!!! This time with the new clean sump gasket and thoroughly cleaned surfaces. I also lubricated the gasket with rinse aid before installation. NO LEAKS! Job finished. Lessons learned. Doing it the first time was pretty tough though. Good luck! Get a helper for moral support and picture taking!

water leaking out of bottom of machine

  • Customer: MICHELLE from EDEN VALLEY MN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Wrench set, Wrench(Adjustable)
  • 68 of 78 people found this instruction helpful
removes the 1 screw that held the old one in and removed the water lines the supply line with a adjustable wrench and the internal line had a hose clamp on it then i just went in reverse...

would not turn on

  • Customer: Douglas from Dallas GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 63 of 77 people found this instruction helpful
I did a search on the website and read the instructions for trouble shooting. I took the inside door off by taking the screws out. I pulled the part and tested it and found it did not in fact have no ampage. I then ordered the part on line. It came in two days, I plugged it in, put the door back together and the total time was about 15-20 minutes. Easy, simple, great instructions and the entire thing only costed me the part itself. It's working great now! And I've never worked on appliances before.

Lights flashing on the selections and nothing but the cancel button working

  • Customer: Jessica from Clintwood VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 58 of 68 people found this instruction helpful
Take the 6 torx screws loose and pull down the face. Pop out the bi-metal fuse that is in the current board. Unhook the wires attached. Pop out the old board. Attach the wires to new board. Put the bi-metal fuse back in the board. Re-attach the face on the dishwasher. Be sure to unplug from the outlet before starting. When finished plug dishwasher back in. This fixed my problem.

dispenser didn't stay closed

  • Customer: Burt from Richardson TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 55 of 60 people found this instruction helpful
Ordered new part and installed it. I found a repair manual online and the replacement was pretty easy. I removed 8 screws that held the outer door and the dispenser was sitting there looking at me. I disconnected the solenoid, pried apart two clips and the old dispenser came right out. Reversed the process to install the new one.

Heater element broken.

  • Customer: Dennis from Sedro Woolley WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 53 of 58 people found this instruction helpful
Step 1: Remove the screws in the bottom of the countertop.

Step 2: Remove the screws holding the bottom kickplate.

Step 3: Loosen leveling legs.

Step 4: Pull dishwasher out of hole.

Step 5: Unlplug dishwasher.

Step 6: Disconnect wires from bottom of element in back.

Step 7: Remove plastic nuts holding element in place.

Step 8: Remove element.

Step 9: Reverse Steps 1-7.

Step 10: Drink beer.

Wanted to replace white panel with stainless steel to match other appliances.

  • Customer: Sandra from McKinney TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 41 of 48 people found this instruction helpful
My husband removed the existing panel by removing the retaining screws. Installed the new panel and replaced the screws. Very pleased with the new look and how easy it was.

Top rack not cleaning the dishes properly.

  • Customer: Ben from Lake Zurich IL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 38 of 42 people found this instruction helpful
I first thought I may have a defective water feed tube that runs from the bottom of the dishwasher tub aolng the back to the top. This is what the top rack sprayer plugs into to get water.

This was easily replaced by uncliping the feed tube by the two clips, one on the top of the tub and one in the back. You then give the feed tube a twist clockwise about 45 degree (relative to the bottom of the dishwasher). This will remove the feed tube and bottom sprayer.

However, this didn't fix the issue.

I then replaced the pump/motor. This is done by uninstalling the dishwasher and flipping it onto it's back so you can look at the bottom of the dishwasher. There is an electrial connector on the right side that needs to be disconnected. The motor is help on by one bolt in the back and a socket wrench with extender will be needed to get to it. Once the bolt is removed, and motor needs to be twisted about 45 degress so it feels "loose". Then you need to pull straight down and the motor will come off.

Just reverse all the steps to install the new motor.

But that didn't fix the issue either.

Come to find out, the problem I was having was the grinder screen was so gummed up with paper, the grinder broke and water was not getting through the screen. Here is how you replace the grider (which was the true fix to the problem).

- Remove the feed tube like I listed above. You DO NOT need to uninstall your dishwasher.

- Use a Torx driver to remove the three visible bolts on the bottom of the washer tub.

- Pull up on the plastic piece you just removed the screws to remove it.

- Use a smaller sized Torx driver to remove the one screw from the Grinder plate. Once you have the screw off, use a pair of pliers to pull straight up on post sticking straight up on the grinder housing.

-You can now see the grinder. Pull the screen and grinder assembly out. If it is still intact, just clean it and replace it back into its groove. If it is in pieces, it is destroyed and buy a new one.

- Reverse all the steps to put the dish washer back together.

This screen that fits into the groove was jammed up with paper and was causing my my issues. Once I placed this the macine worked great.

Cap came off and melted

  • Customer: James from Mesquite TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 36 of 36 people found this instruction helpful
Opened door and installed cap. Not much effort. But really got good service from Parts Select. Received order much faster than I had expected.

spinner kept falling off

  • Customer: paul from erie CO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 38 of 47 people found this instruction helpful
i removed the top screw for the water input to the spinner, which gave me enough room to replace the worn nipple pin that the spinner snaps on to. then snapped the new spinner in place. and then screwed everything back into place.

The door gasket stuck to the door a pulled out of place after every use

  • Customer: Penny from Manchester MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 41 of 59 people found this instruction helpful
Worked the new gasket into the groove with a smooth screwdriver and my fingers. No leaks and it stays in place. Parts Select had the right part and I got it fast

Needed to replace the whole dish soap dispenser

  • Customer: Jessica from Plano TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 33 of 40 people found this instruction helpful
I switched off power to the dishwasher and unscrewed the front panel from the inside sides. Then, carefully removed the front by lifting up and off. I disconnected the signal wire by unclipping it from the detergent dispenser; it clipped in like a phone jack. Unscrewed the frame holding in the dispenser, then popped out the old dispenser, popped in the new one, screwed on the frame, hooked the signal back in. Replaced the front, screwed it in, turned on power and ran a small quick wash to make sure it was working properly. It was!
All Instructions for the GU2400XTPS7
1-15 of 467