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GD5NVAXSY01 Whirlpool Refrigerator - Instructions

All Instructions for the GD5NVAXSY01
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Replaced Two Broken Tracks
The old tracks had been falling out consistently, causing the deli tray to fall on top of the food below it (which included the eggs, though none were broken since they were in a hard plastic container).

I had some difficulty getting the new track installed, however. All the parts lined up, but I just couldn't get the tracks to slide into place. After some brute force and about 10 minutes, they were finally installed.

Best thing about it is that it doesn't appear that these tracks are coming out easily! Mission accomplished!
Parts Used:
Pan Slide Track
  • Steve from Milton, GA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    Less than 15 mins
536 of 548 people found this instruction helpful.
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there were directions
We didn't know where the product went and it was very difficult to install.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Kate from Jacksonville, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
753 of 1268 people found this instruction helpful.
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Ice maker stopped functioning
Remove the icemaker service door... gently pry the door pins from the hinge sockets. Remove the 3 screws from the under side of the icemaker with a nut driver (1/4"). Gently remove the icemaker . It's a tight fit between the top of the compartment and the icemaker lower support tray. Next, disconnect the electrical connector at the right side. You're done! Reverse procedure for installing. Good luck. Remember, your working with cold plastic...take your time and don't force too much.
Parts Used:
Ice Maker Assembly - 8 Cube
  • Phil from Auberry, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
454 of 483 people found this instruction helpful.
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Refigerator door was not closing all the way if not pushed shut.
Remove the top hinge cover. Removed the top hinge support. Lifted the door from the bottom support. Old door cams were worn completly flat. Replaced the lower door cam and closing cam use a little vasalene for lubricant on the cam surfaces. Placed the door back on the lower hinge support. Replaced the top hinge support. Door is closing great now.
Thanks for the quick part deliver.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Norbert from Sugar Land, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
393 of 414 people found this instruction helpful.
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My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Parts Used:
Capacitor
  • garth from forest lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
395 of 475 people found this instruction helpful.
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six months the light turns red. time to replace filter
First I shut the water off to the refrigerator.then i pushed the big button in the middle of the grille below the refrigerator door. pulled out the old filter, took the front cap off the old filter put it on the new filter. took the two red caps off the new filter. pushed the filter in till it locked in place. all done! Turned the back on.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Leroy from Perkiomenville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
306 of 384 people found this instruction helpful.
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Ice Maker would not stop making ice.
First, I tested the ice maker "switch" that actually just covers the beam that regulates the ice maker. In the "off" position, it still made ice. Then, I removed the three screws on the cover over the transmitter and disconnected the circuit board at the wire connector. It stopped. After ordering and receiving the new transmitter and receiver boards, I replaced both boards. They are located on either side of the freezer compartment under panels held in place by three screws. Probably saved 150 to 200 bucks.
Parts Used:
CNTRL-ELEC
  • Vince from El Cajon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
191 of 214 people found this instruction helpful.
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Ice Dispenser Motor Stopped
My Kitchen-Aid ice dispenser had stopped working. I ordered parts and began the repair as soon as the parts arrived. Removed front cover of the ice dispensing station. Two screws at the bottom of the faceplate, under the tray section. Opened the freezer door and removed the ice bucket. Under it I found the connecting drive shaft that links to the auger inside the bucket. Two screws were easily removed and the parts lifted out. The drive shaft was now exposed and could be lifted straight up and out. Back to the front of the door. Now I got to work on the motor itself. It was under a piece of cardstock that protects the area from accidental electrical contact. The motor is held on with 4 screws. The nut driver removed them easily. The new motor was an exact replacement. I substituted the old motor with the new one. At this point I dropped in the new drive shaft from above, inside the door, and made sure it mated properly to the auger motor. Then I re-aligned the holes of the motor bracket, replaced the screws, redressed the wires in the area and put the face plate back on the front of the freezer door. Put the ice bucket back in place, and it worked. Took about 20 minutes.
Saved myself a ton of money having a serviceman come out.
Parts Used:
Drive Shaft Ice Auger Drive Motor
  • Jack from Naperville, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
188 of 212 people found this instruction helpful.
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Fridge was getting too warm, ice buildup on coils.
WARNING: REPLACING THIS PART REQUIRES CUTTING AND SPLICING ELECTRICAL WIRES. RISK OF ELECTRICAL SHOCK OR FIRE. DO NOT ATTEMPT THIS REPAIR IF YOU ARE NOT EXPERIENCED WITH ELECTRICAL WIRING.

Part Info:
The bi-metal strip is clipped onto the evaporator coils and is designed to regulate the defrost coil temperature. If it is not functioning properly you may notice ice buildup preventing air flow (and preventing proper refrigeration), or more rarely the freezer side may get too warm during the defrost cycle.

Materials:
* Replacement bi-metal strip
* Wire cutters
* Wire strippers
* Wire nuts
* Electrical tape
* 10MM socket

Steps:

1: UNPLUG THE FRIDGE! If there is ice buildup, wait until the ice has melted. A box fan blowing at the ice will help melt it more quickly.

2: Remove the panel covering the evaporator coils. It's located inside the fridge, on the freezer side.

3: Un-clip the bi-metal strip from the evaporator coils.

4: Unplug the wires from the evaporator fan, defrost coil and bi-metal strip, then disconnect the main connector that is plugged into the rear wall.

5: Clip both wires to the old ( bad ) bi-metal strip. Cut close to the casing of the bi-metal strip so there are long wires to splice onto.

6: Strip 1/4 to 1/2 inches of insulation off of the ends of the wires ( depending on the size of the wire-nuts you use). Twist the bare wires slightly to prevent fraying.

7: Do the same for the ends of the wires on the (new) bi-metal strip.

8: Take the ends of the wires belonging to the (new) bi-metal strip and the wires coming from the main plug. Take the like-colored wires, and twist the bare metal ends together.

9: Twist on wire nuts, for both sets of wires. Make sure they are snug, with no bare wire showing.

10: Tape over the wire nuts with electrical tape. Tape over the wires nuts in a spiral fashion, completely covering the nut and both wires that are now spliced together. This will prevent accidental shorting.

11: Plug the main plug back into the rear wall of the fridge. Also re-connect the connectors to the evaporator fan and defrost coil. Make sure the clips on the connectors are snug to ensure a good connection.

12: Clip the new bi-metal strip onto the coils, in the same spot as before. ( Usually just after the small incoming copper tubing that connects to the coils, known as the expansion valve. That is usually the coldest spot on the coils during operation).

13: Replace the panel that covers the coils.

14: Plug the fridge back in... Now you fridge should defrost correctly. If it does not, your defrost coil could be burned out, or the control board could be faulty.
Parts Used:
Bi-Metal Defrost Thermostat
  • Cathy from Winter Park, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
154 of 178 people found this instruction helpful.
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Refrigerator Door quit closing on it's own......
Door quit closing on it's own......

** Order the following from www.partselect.com

Lower Door Closing Cam -- Part Number: PS323495

Upper Door Closing Cam -- Part Number: PS327641




1. 1/4 drive socket and standard socket
2. On top of door .... remove black plastic bracket cover on top of hinge
3. Have someone hold the frige door in place
4. On top of door .... remove 3 screws that hold the hinge onto the frige..... at this time, door will be loose
5. Lift door up and off the bottom hinge.
6. sit door on the ground. Tilt door at an angle for access to the "cam"
7. On frige, at the bottom, use socket to remove one screw that holds the old "bottom" cam in place..... then replace with new one.
8. While door is tilted, use socket to remove one screw that holds the "top" cam in place.
9. You will need to gently pull this cam out.... shouldn't take too much effort though.
10. Replace with new cam.
11. put door back on hinge
12. At top of frige, reinstall 3 screws
13. Reinstall plastic cover.
14. Voila, you're done

Thanks PartSelect !
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • T.w. from Batesville, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
140 of 153 people found this instruction helpful.
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Water filter replacement
It's simple enough in theory: read the side of the box and follow the instructions. BUT you need to really push the knob in pretty hard (I am a girl, and my hand strength isn't that good). If you don't, when you turn the knob, the filter won't come out, then it's tougher. So: make sure the knob pops before you turn!
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Victoria from Beaverton, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
141 of 183 people found this instruction helpful.
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Ice maker quit working
First called the Sears repairman out (big mistake). I was worried it was something with the water line, but he ran some diagnostics and got it working. It did make one batch of ice. Cost $140 for the visit. The "fix" was short lived, since it immediately quit working again. After doing lots of reading online, all I could gather was that the main wheel inside was out of alignment/sync. Sears has a 90-day warranty on repairs, so we called them back. Of course, their warranty only covers their previous repair only, but at least we wouldn't get charged the $55 fee just to have them come out. Second repairman said there was a broken part inside the icemaker assembly, and it would cost over $320 to fix this time ($230 for the part, $70 for labor, plus tax). We politely declined. Found a whole new icemaker assembly from PartSelect for $68. Once it arrived, it was literally just three screws/bolts holding in the entire assembly, unplug the wire chassis, just like a computer motherboard, insert new assembly, plug in wire assembly, put screws back in. Works like a champ...
Parts Used:
Ice Maker Assembly - 8 Cube
  • James from Puyallup, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
111 of 121 people found this instruction helpful.
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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
Parts Used:
Water Fill Cup and Bearing
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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change the water filter light was on.
It was ridiculously easy. Push the button on the filter canister holder at the base of the refrigerator and the spring-loaded mechanism came out smoothly. I unplugged the old filter, took the cap off the new on and plugged it in. After reinserting the filter canister holder and locking it in place, I heard the whoosh of water once again moving through the filter. Very satisfying and very easy to do.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Kenneth from SAn Francisco, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
101 of 125 people found this instruction helpful.
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Track broke that guided one of the drawers
I used the diagrams I found on line to order the part and then simply removed one track and installed the new one. Cleaned up all components and reinstalled the drawer. These tracks simply slide up and over to lock themselves into the bracket that attaches to the adjustable shelves bracket.
Parts Used:
Pan Slide Track
  • Jeff from Springfield, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
91 of 97 people found this instruction helpful.
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All Instructions for the GD5NVAXSY01
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