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the rack had broken on one of the arms that connect to the wheel in the slider
I unclipped the plastic pieces at the front of the rack. This was very easy. Then I removed the old rack. I then removed the water sprayer from the old rack and placed it on the new rack. This was simple and I unscrewed the water sprayer by hand and snapped out. Putting it on the new assembly was very easy. Then I placed the new rack on the two stainless steel sliders and refastened the plastic clips at the ends. It was no problem.
Dishwasher not cleaning dishes, found it not filling with water because hose was ruptured
Turned off elecrtic and water to dishwasher and pulled dishwasher out from under cabinet. Removed broken hose using pliers to open hose clamps. installed new hose.
After moving the dishwasher out from the cabinetry, I removed the screws holding the pump in place. Pulling the pump from the formed plastic opening, I found a toothpick lodged in the pump housing. At the same time I noticed that the front o-ring was deformed due to being the incorrect size (too large). It was installed at the factory this way.
I went online to search for new parts. PartSelect was the second or third listing on the search page. I submitted the dishwasher model number and was taken to a set of parts illustrations. I was easily able to find the o-rings I needed.
Disconnected power, water, and drain tube from dishwasher. Pulled dishwasher out and laid it on right side. It was not necessary to remove the pump motor. When disconnecting the water line, it is better to remove 3/8 line from the appliance adapter rather that the appliance adapter from the dishwasher as the nylon connection tends to strip.
Original hose needed replacement due to leaking holes
The replacement hose was not as long and the original and therefore did not fit into the track made for the original one. Though it was long enough to work, an additional 4 inches would have been an exact fit. As a result, the replacement had to be duct taped to the side of the dishwasher to hold it in place. Otherwise, the new hose was of better quality that the flimsy original. All in all, I could have picked up 3 feet of rubber hose from an auto parts or hardware store cheaper and done the job just as well, if not better.
Dishwasher was leaking out of door seal. Sent PartSelect the brand and model number of the dishwasher and they did the rest. The replacement part was exactly the same as the old part. Delivery was fast and efficient. Only took a few minutes to replace and the dishwasher is back in running condition
Pulled old gasket off with small hook. Replaced new gasket by pressing in with my fingers.
Heard a sound like grinding when in washing cycle!
Turned power off , shut the water off to washer , unhook water line , unhook drain line from sink drain , unplugged electric chord from the wall . Open the door look where the door latches you'll see two metal strap' s that are screwed under the counter . Take the screws out . Take the bottom basket out .Take the spray bar off . There's two clips on the bar just push them out lift bar up .There in the middle of the washer you'll see filter screen. There's a small handle looking thing do not know what they call it .lol Twist one way or the other to take it off . Once you have that out of the way take the three screws out mine were hecksscrews .Pull the cover off remove the ball . Take a rag and take the excise water out in the bottom . Pull the washer completely out from under the counter . Lay it on the back side on the floor . You'll see the pump it has U shape metal holding it with two screws . Take the to screws out remove the U shape metal bracket . Unplug wire going to motor squeeze the clip and pull . Twist motor back and fourth and pull slightly till it comes out . Put new O rings on new motor and lubricate O rings and slide motor back in . Reverse the process . Take pictures if you need to as your taking things off if your afraid you won't remember.
Bottom of Silverware gone,silverwear went to bottom of dishwasher
Your service was great, the basket came in two parts and all I had to do was put the two together and put it in the dishwasher. I am glad we were able to get a new one. Thanks again for such quick service. Thank you very much for such great service.