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DW980W Jenn-Air Dishwasher - Instructions

All Instructions for the DW980W
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Detergent cup lid not opening during cycle
Suspecting the problem was a sticky gasket on the old detergent cup lid, I replaced the lid.
First remove the old lid by pushing one of the hinge pins (the one without a spring) out of the cylinder hole in the dishwasher door. Important: before completely removing the lid, note how the spring is installed on the other pin. Then, simply install the new lid and spring and push the non-spring pin back into the cylinder hole in the DW door.
My dishwasher now works fine! :-)
Parts Used:
Detergent Cup Lid Spring Detergent Cup Lid
  • Francis from Palo Alto, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
20 of 28 people found this instruction helpful.
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silverware basket broken - replaced with new one
I was able to remove the old handle and place it on the new basket - using only a screw driver.
Parts Used:
Silverware Basket - Gray
  • Linda from Owasso, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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water leaking out of the door of the dishwasher
First, the problem was the little rubber gromet on the soap door operator lever. It was not the door gasket. I had to use a torx driver to remove the 6 screws that hold inside door panel on. After separating the inside door panel from the metal door I was able to see the soap door operating mech. I then removed 2 hex head screws from the soap door operator. I was then able to remove the operators plastic lever along with the rubber gasket. I then slid the new rubber gromet over the operator lever and put the mech. back in place. I put a little silcone grease on the plastic slide bar that operates the plastic release lever of the soap door. I then made sure everything worked properly. I then put the inside door panel back on.
No more inside door leakes when the dishwasher is running.
Parts Used:
Soap Cup Door Latch and Gasket
  • John from Mountainside, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
15 of 17 people found this instruction helpful.
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the lifter broke so the washer would not hold water.
had to remove the spray nozle and cover from the bottom of the washer to expose the stem where the lifter mounts. I had to turn the stem slightly to install it, this had to be done from the bottom of the washer and it took an extra set of hands. Once the stem was in the right position the lifter slid right on, I attached the retainer ring and put the othe parts back on. It works as good as new now.
Parts Used:
Drain Valve Lever Lifter
  • gary from webster, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 19 people found this instruction helpful.
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missing screws for oven door
After searching on the internet for a very long time, we were almost ready to order the screws "blind" (no picture) from Sears for almost $10.oo per screw. Then I stumbled onto this website and found exactly what I was looking for, with a detailed description AND a picture!! Not to mention a price that was two thirds less than Sears..for TWO screws. Now the oven door is secure and we are no longer on our search for the right screws.
Parts Used:
Screw
  • donna from baltimore, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 15 people found this instruction helpful.
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Leak in the hose that feeds the upper wash arm
First I disconnected the dishwasher electric, water supply and discharge hoses. I then pulled the dishwasher out. After opening the door, I removed the retainer clip holding the upper wash arm, then the nut holding the top shower hose in place. Close the door and lean the dishwasher on its side to get at the underside where the other end of the hose is. Loosen the hose clamp and remove the top shower hose. Reassemble everything in reverse order. In hindsight, I didn't need to buy the new hose clamp or the tub top washer (I reused the originals). Good luck!
Parts Used:
Hose Clamp Top Shower Pump Hose Tub Washer
  • Norman from Chappaqua, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
12 of 13 people found this instruction helpful.
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The detergent cup cover would not open and the rinse aid was not dispensing properly
I removed the seven screws from the back panel of the door (special tool) and seperated the back panel from the front. My wife held the back up and I removed the two wax motors (detergent cup and rinse aid), which were clipped in place. I had turned off power to the dishwasher, so I simply unplugged each wax motor from the wiring harness, plugged the wax motors in and clipped them in place, making sure that the wiring harness was put back in the same place. Then I put the back panel back on the door, turned the power on and tested the repair. The dishwasher worked perfectly. Thanks to PartSelect for helping me solve the problem. The parts arrived in two days!
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Timothy from Northville, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
12 of 13 people found this instruction helpful.
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soap door didn't open
I took out both wax motors - tried switching the motors on the rinse dispenser and soap dispenser but they were both dead - new motors from partselect arrived fast - simple installation if you have the torx screwdriver for the door inner panel.
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Richard from Shelburne Falls, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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Maytag dishwasher was leaking from front, bottom right corner
We simply removed the old gasket which was corroded, cleaned up the hard water buildup, and popped the new gasket into place. The problem was fixed! No more leak!
Parts Used:
Door Gasket
  • Mike from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
12 of 14 people found this instruction helpful.
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Leaks on floor in front of washer.
Removed two lower panels using nutdriver. Ran washer through a rinse cycle, to determine for sure where leak was coming from (under door on left). Examined the door gasket and observed buildup of lime deposits and a general depression of the gasket through years of use, especially in lower portions. Removed the old gasket observing how installed. Cleaned out groove with Lime-away and toothbrush. Washed clean using water in a squirt bottle. Dried things out using paper towels, and then pressed new gasket into place, starting at lower left. Readjusted the gasket to fit precisely end to end. Shut door and ran a drip free load.
Parts Used:
Door Gasket
  • Jim from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
10 of 10 people found this instruction helpful.
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Leaking
I first changed the dispenser door latch grommet, which was very eazy except for the left side nut screw which was a little awkwaed to get to with the nut driver. Not a big problem but difficult enough that i stripped the threads (plastic) and had to get a larger screw which is working fine so far. Since the grommet didn't stop the leaking although it was obvious it was leaking from the soap trail. I ordered the gasket and got it very promptly put it on and guess what. Still leaked some. I discovered when they installed the dishwasher the door appeared to be warped. To fix this there are two door tension springs under the bottom panel. By adjusting these with a log screw driver problem finally solved.
It is good to have not only a great place to get parts but the idea's from others are terrific. Although this washer is 15 years old it looks new and now acts new. Thanks so much for good service and advise.
Parts Used:
Door Gasket Dispenser Door Latch Grommet
  • L W from Manning, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
10 of 11 people found this instruction helpful.
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Rack was rusting.
Lifted out the old rack and set in the new one. The raised portion of the new rack was not high enough to clear the lower spray tower, so I adjusted the back wheel "axles" downward about 3/8" with pliers, which raised the rear of the rack enough to clear the tower.
Parts Used:
Lower Dishrack with Wheels
  • Brad from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
10 of 12 people found this instruction helpful.
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spray arm would not spin
Even though there was plenty of water pressure from the pump, the lower arm would not spin. I could move it with my hand but there was too much friction for it to spin. Turns out an item named seal ring[38] (I would call it a slip ring) had become dislodged somehow at the interface between the rotating parts and the stationary parts but I did not learn that until I was able to disassemble it. I could see from the diagram that there were threads at the top of the SPRAY ARM SUPPORT[39] that engaged with the threads in the CENTER SPRAY NOZZLE EXTENSION[33] so I held the arm and tried to unscrew [33]. CRACK! The 4 thin plastic arms in [39] snapped right off. I then disassembled and found the dislodged seal ring[38]. I concluded that I would never have been able to disassemble without breaking [39] due to the calcium in the threads (even with repeated applications of vinegar or lime away): the plastic arms are just too wimpy. But the price of a new [39] was a bargain, I was amazed. Came in 2 days, I re-assembled, now the spray arm spins freely and the dishwasher works again. I will try to remember to use vinegar periodically incase the slip ring dislodges again. This has been a great dishwasher otherwise IMHO( and a bargain price).
Parts Used:
Lower Spray Arm Support
  • Jay from Cardiff, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
10 of 13 people found this instruction helpful.
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leaking door
Removed the old gasket, without tools, and fit the new gasket into the space, making sure it was in the groove correctly all around, job done, works great. The ordering of the gasket on this site was easy and the shipping time was amazing, one day. Would use this company again, and recommend to anyone needing parts that wants to do repairs themself. I am sure saved a whole lot over hiring someone, and got the job done sooner also.
Parts Used:
Door Gasket
  • VIOLA from BOUCKVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
9 of 10 people found this instruction helpful.
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water leak through door
1- turn power off. 2- remove 7 screws to take door apart 3- remove 2 screws to take dispenser out. 4- i unhooked electic plug from it. 5- replace grommet and all back together. not bad to be 72 years old.
Parts Used:
Dispenser Door Latch Grommet
  • marvis from barbourville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 8 people found this instruction helpful.
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All Instructions for the DW980W
31 - 45 of 521